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Lockbox Manager Jobs (NOW HIRING)

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Lockbox Lead

Philadelphia, PA

$20/hr

Join Us as a Lockbox Lead! Are you detail-oriented, reliable, and passionate about guiding teams to ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Fnbcorp

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Specialist

Irvine, CA

$21.25 - $26.25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with customers via email and phone * Ensure compliance with HIPAA and HITECH rules for Healthcare Lockbox ...

Central Bancompany

Lockbox Associate

Saint Louis, MO · On-site

... Manager. Provide operational support through various clerical and administrative duties as well as assist the Information Security Officer when necessary. Conducts relationships and activities ...

New

Fnbcorp

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Specialist

Irvine, CA · On-site

$20 - $25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with customers via email and phone * Ensure compliance with HIPAA and HITECH rules for Healthcare Lockbox ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Specialist

Irvine, CA

$20 - $25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with customers via email and phone * Ensure compliance with HIPAA and HITECH rules for Healthcare Lockbox ...

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Lockbox Manager information

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$37K

$75.5K

$110.5K

How much do lockbox manager jobs pay per year?

As of May 31, 2026, the average yearly pay for lockbox manager in the United States is $75,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a Lockbox Manager job?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are the key skills and qualifications needed to thrive in the Lockbox Manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What are some typical challenges a Lockbox Manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.
More about Lockbox Manager jobs
What cities are hiring for Lockbox Manager jobs? Cities with the most Lockbox Manager job openings:
What are the most commonly searched types of Lockbox jobs? The most popular types of Lockbox jobs are:
What states have the most Lockbox Manager jobs? States with the most job openings for Lockbox Manager jobs include:
What job categories do people searching Lockbox Manager jobs look for? The top searched job categories for Lockbox Manager jobs are:
Lockbox Manager jobs near you
Infographic showing various Lockbox Manager job openings in the United States as of May 2026, with employment types broken down into 100% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $75,540 per year, or $36.3 per hour.

Document Processing Team Manager

SPS-North America

Pittsburgh, PA

Other

Posted 3 days ago

Job description

Client Service Manager

The Client Service Manager (CSM) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the client. This role ensures exceptional service delivery, strong client relationships, operational efficiency, and compliance with company policies and contractual requirements.
The Lockbox Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships

Daily Operations Management:

  • Lead and manage daily lockbox processing activities
  • Responsible for achieving contractual business results
  • Provide leadership over daily production results
  • Tracking programs to monitor departmental goals and provide trend analysis to management
  • Ensure adherence to company quality standards and continuous improvement initiatives
  • Hold weekly team meetings/Huddles
  • Enable Change - Takes action to drive change and innovation that will transform our business
  • Takes personal ownership to deliver results. Empowers and trusts others in decision making
  • Succession planning is critical to success
  • Lead by example

Team Leadership:

  • Responsible for evaluating and improving employee performance to foster a high-performing team
  • Manage individual and departmental goals
  • Provides coaching and development to supervisors and their team members
  • Hold the group accountable to operations goals

Continuous Improvement:

  • Ensures that required system performance, turnaround time, and service levels are achieved
  • Act as an escalation point for the Client Service team

 Client Service:

  • Ensures that required system performance, turnaround time, and service levels are achieved
  • Act as an escalation point for the Client Service team
  • Standard Operating Procedures:
  • Maintain/update comprehensive process documentation to support operational transparency and consistency

Incident Reporting:

  • Handle incident reporting, including root cause analysis, to ensure timely and effective resolution of issues

Testing and Analysis:

  • Conduct regression testing to ensure system stability post-change.
Qualifications
  • High School Diploma or equivalent required.
  • 5+ years of experience in operations management and client relationship management.
  • Previous experience leading teams of 5-10 employees or more.
  • Strong computer skills and business acumen.
  • Experience in a service-driven or facilities management environment is preferred.
Success in This Role

A successful Client Service Manager consistently delivers outstanding client experiences, achieves operational and financial goals, develops high-performing teams, and ensures all contractual service expectations are met or exceeded.


Travel: Some local travel is required for this position. Approximately up to 25%.   
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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