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Lockbox Manager Jobs in Massachusetts (NOW HIRING)

Credit & Collections Specialist

Plymouth, MA · On-site

$23.75 - $31.50/hr

Manage credit card customers, ensuring cards are current, submit credit card invoices for payment. * Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers ...

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

Manage credit card customers, ensuring cards are current, submit credit card invoices for payment. * Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers ...

... management and debt collection activities. Distribute invoices, record payments in Enforcement ... Lockbox CashPro Customer Decisioning Application (CDS). * Run Scan-Line Queries weekly (or as ...

Lead Payments SME

Waltham, MA · Hybrid

$125K - $146K/yr

... lockbox, and card processing services), payment posting rules, payment reversals, and management of several payment channels (in-person, agent-assisted, IVR, Web, mobile app) are optimized and ...

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Follow Agile sprint assignments, focusing on the most critical projects as set by the R&D Manager ...

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Follow Agile sprint assignments, focusing on the most critical projects as set by the R&D Manager ...

Ensure accuracy of the cash in the "laundry lockbox" by completing a double count with staff from pervious shift- report any discrepancies to a supervisor immediately. * Any other tasks or duties as ...

Cash Application & Daily AR Operations Apply incoming payments (ACH/wire/check/lockbox) accurately ... Support chargeback management by organizing backup, communicating status, and helping ensure timely ...

Cash Application & Daily AR Operations · Apply incoming payments (ACH/wire/check/lockbox ... chargeback management by organizing backup, communicating status, and helping ensure timely ...

Cash Application & Daily AR Operations • Apply incoming payments (ACH/wire/check/lockbox ... chargeback management by organizing backup, communicating status, and helping ensure timely ...

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Lockbox Manager information

See Massachusetts salary details

$40.4K

$82.5K

$120.7K

How much do lockbox manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for lockbox manager in Massachusetts is $82,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $92,800.00 per year, depending on experience, location, and employer.

What is a lockbox manager?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a lockbox manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are the key skills and qualifications needed to thrive in the lockbox manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What are the most commonly searched types of Lockbox jobs in Massachusetts?

The most popular types of Lockbox jobs in Massachusetts are:

What are popular job titles related to Lockbox Manager jobs in Massachusetts?

For Lockbox Manager jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Lockbox Manager jobs?

Cities in Massachusetts with the most Lockbox Manager job openings:

Infographic showing various Lockbox Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $82,499 per year, or $39.7 per hour.

Credit & Collections Specialist

Flexjet

Plymouth, MA • On-site

$23.75 - $31.50/hr

Full-time

Posted 5 days ago


Flexjet rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

19th of 67 rated aviation services


Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.
Location: Hybrid � Plymouth, MA or Cleveland, OH
Duties and Responsibilities:
  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers� accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:
  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers� needs while maintaining best practices for the long-term goals of the company.

Qualifications:
  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.

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