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Lockbox Associate Jobs in Massachusetts (NOW HIRING)

Everest Fuel

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

Apply daily cash and lockbox to customers' accounts and email customers with discrepancies ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

Blueground

Operations Associate - Boston

Boston, MA · On-site

The Role We're looking for a detail-oriented Field Operations Associate to join our Boston M.A ... Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox ...

Covenir

Software Developer I (Analyst)

Worcester, MA · On-site

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field, or ...

Covenir

Software Developer I (Analyst)

Worcester, MA · On-site +1

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field, or ...

Vencora

Software Developer I (Analyst)

Worcester, MA · On-site

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field, or ...

Vencora

Software Developer I (Analyst)

Worcester, MA · On-site +1

... Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and ... Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field, or ...

All JobsLockbox Associate JobsLockbox Associate Jobs in Massachusetts

Lockbox Associate information

What are the key skills and qualifications needed to thrive as a lockbox associate?

To thrive as a Lockbox Associate, you need strong attention to detail, organizational skills, and basic data entry or banking experience, often supported by a high school diploma or equivalent. Familiarity with lockbox processing systems, check scanning equipment, and financial software like Microsoft Excel is typically required. Reliability, teamwork, and time management are key soft skills that help maintain accuracy and efficiency in high-volume environments. These skills ensure timely and error-free processing of payments, which is critical for client satisfaction and operational integrity.

What is the difference between Lockbox Associate vs Accounts Receivable Clerk?

AspectLockbox AssociateAccounts Receivable Clerk
CredentialsBasic accounting knowledge, data entry skillsAccounting or finance degree often preferred
Work EnvironmentBanking or financial institution, processing paymentsOffice setting, managing customer accounts
Industry UsageCommon in banking, finance, and payment processingWidespread in various industries handling billing
Search/Comparison IntentFocus on payment processing rolesFocus on accounts management roles

Both roles involve financial data handling, but Lockbox Associates primarily process incoming payments in banking environments, while Accounts Receivable Clerks manage customer billing and account reconciliation. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is a lockbox associate?

Lockbox Associates are professionals who process and manage incoming payments for organizations, typically through a bank's lockbox service. Their main responsibilities include opening and sorting mail, verifying payments, preparing deposits, and accurately recording payment information into financial systems. Lockbox Associates are crucial in ensuring timely and secure handling of funds, which helps organizations maintain efficient cash flow and accurate financial records. Attention to detail, organizational skills, and familiarity with banking procedures are essential for this role.

What are some common challenges faced by lockbox associates, and how can they be managed effectively?

Lockbox Associates often encounter challenges such as managing high volumes of transactions during peak periods and ensuring the accurate and timely processing of payments. Attention to detail is crucial, as even small errors can lead to delays or financial discrepancies. Effective time management, familiarity with lockbox processing systems, and strong communication skills are key to overcoming these challenges. Collaborating closely with team members and supervisors can also help address issues quickly and maintain a smooth workflow.
What are the most commonly searched types of Lockbox jobs in Massachusetts? The most popular types of Lockbox jobs in Massachusetts are:
What are popular job titles related to Lockbox Associate jobs in Massachusetts? For Lockbox Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Lockbox Associate jobs in Massachusetts look for? The top searched job categories for Lockbox Associate jobs in Massachusetts are:
Lockbox Associate jobs near you
Infographic showing various Lockbox Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Credit & Collections Specialist

Everest Fuel

Plymouth, MA • Hybrid

$23.75 - $31.50/hr

Full-time

Re-posted 24 days ago

Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid – Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers’ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.