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Lockbox Manager Jobs in Missouri (NOW HIRING)

US Bank

Operations Manager - Lockbox

Earth City, MO · On-site

$66K - $78K/yr

This Operations Manager role supports the National Lockbox operation in Earth City. The individual will lead a team of direct reports and oversee daily payment processing operations, ensuring work is ...

Feuji Inc

SAP FICO Consultant

Saint Louis, MO · On-site

$50 - $55/hr

... EFT, wires, checks, lockbox, in-house banking). - Integrate with 3rd-party add-ons (Avalara ... Manage multiple tasks and conflicting priorities effectively. - Exhibit strong self-motivation ...

BTC Bank

Branch Coordinator

Bethany, MO · On-site

$16.50 - $22.50/hr

Manages overall retail operations to ensure efficient and satisfactory implementation of customer ... Process lockbox payments, including deposit preparation and daily report transmission. * Maintain ...

Jordan Valley Health

Payment Poster

Springfield, MO · On-site

$16 - $20.25/hr

Process and confirm bank deposits to source documents received from daily lockbox. * Post daily deposits into practice management system. * Responsible for effective and efficient record retention of ...

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Lockbox Manager information

See Missouri salary details

$34.7K

$70.9K

$103.6K

How much do lockbox manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for lockbox manager in Missouri is $70,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $79,700.00 per year, depending on experience, location, and employer.

What is a lockbox manager?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a lockbox manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are the key skills and qualifications needed to thrive in the lockbox manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What are popular job titles related to Lockbox Manager jobs in Missouri?

For Lockbox Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Lockbox Manager jobs in Missouri look for?

The top searched job categories for Lockbox Manager jobs in Missouri are:

What cities in Missouri are hiring for Lockbox Manager jobs?

Cities in Missouri with the most Lockbox Manager job openings:

Lockbox Manager jobs near you
Infographic showing various Lockbox Manager job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $70,857 per year, or $34.1 per hour.

Operations Manager (Lockbox)

Kansas City, MO • On-site

UMB Financial Corporation
Commercial Banking • 1 - 5K employees
Learn more about UMB Financial Corporationexternal

$67K - $99K/yr

Full-time

Posted 3 days ago

New

Job description

The Lockbox team falls under UMB's Bank Operations organization. They manage UMB customers' payments on their behalf, speeding up cash flow and increasing processing efficiency.
As the Lockbox Operations Manager, you will oversee both of our Kansas City lockbox operations team responsible for the timely and accurate processing of incoming payments and managing our lockbox customer service team that supports internal and external clients with inquiries related to payment processing. This is a critical leadership role that ensures accuracy and efficiency across our remittance processing environment. This is a subset of the overall responsibilities which will include multiple initiatives assigned by Bank Operations leadership.
This role is on-site (Mon through Fri) at the UMB Technology & Operations Center located in downtown Kansas City, MO.
How you will spend your time:
  • Manage the day-to-day operations of the day shift lockbox processing team, including mail extraction, check processing, image capture, and data entry.
  • Monitor production volumes and quality metrics to ensure SLAs are consistently met.
  • Coordinate staffing schedules, workflow assignments, and balancing daily volume fluctuations.
  • Partner with internal IT departments and external vendors to maintain lockbox processing equipment.
  • Lead a customer service team that handles internal and external client inquiries, exception item resolution, and payment research requests.
  • Hire, train, and coach team members across both functions.
  • Conduct regular one-on-ones and performance reviews.
  • Identify cross training opportunities between teams and foster a culture of accountability, teamwork, and continuous improvement.
  • Ensure adherence to banking regulations, audit requirements, and internal risk management policies.
  • Maintain strict controls over check handling, cash items, and sensitive customer data.
  • Support internal and external audits.
  • Identify and escalate any operational risks or gaps.
  • Prepare and presently operational reports to senior leadership.
  • Lead or support projects related to process automation and efficiency gains.

We are excited to talk if you have:
  • At least 5 years of experience in banking operations ideally lockbox or payment processing.
  • Previous management or team lead experience specifically in operations.
  • Demonstrated ability to communicate clearly with coworkers, managers, and business partners.
  • Effective managed a team of associated including leading team activities or work initiatives.
  • Detail-oriented mindset ensuring work produced is of high quality.
  • Effectively participated in business partner meetings.
  • Ability to make sound decisions in a fast-paced environment.
  • Advanced problem-solving skills which include excellent analytical skills.

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.
This position was posted on 08/27/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.
Compensation Range:
$67,869 - $99,836
The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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