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Lockbox Manager Jobs in Washington (NOW HIRING)

HOA Talent

Portfolio Manager

Washington, DC · On-site

Portfolio Manager Join KCM as a Portfolio Manager overseeing a portfolio of community associations ... Working knowledge of Vantaca, Strongroom Payables Lockbox, and community web portals * Valid driver ...

HOA Talent

Portfolio Manager

Washington, DC · On-site

Portfolio Manager Join KCM as a Portfolio Manager overseeing a portfolio of community associations ... Working knowledge of Vantaca, Strongroom Payables Lockbox, and community web portals * Valid driver ...

HOA Talent

Portfolio Manager

Washington, DC · Hybrid

Portfolio Manager Join KCM as a Portfolio Manager overseeing a portfolio of community associations ... Working knowledge of Vantaca, Strongroom Payables Lockbox, and community web portals * Valid driver ...

Luminis Health

Cash Operations Representative

Annapolis, MD · On-site

$17.20 - $23.71/hr

Receives and records all electronic and non-electronic payments from lockbox or other locations daily. * Identifies system payments and works with Cash Operations Lead/Manager to communicate funds ...

Associa

Accounting & Admin Clerk

Chantilly, VA · On-site

$16 - $17/hr

Lockbox (processing center at bank) * Exception Checks -- date stamped date received at bank and ... Time management and time critical prioritization skills. #LK-PK1

PrideStaff

Customer Service Call Center Lead

Manassas, VA · On-site

$20 - $23/hr

Track individual and team goals, manage lockbox reconciliations, and reinforce the use of documented procedures. * Support supervisory duties and manage call queues during the supervisor's absence.

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Lockbox Manager information

See Washington salary details

$41.9K

$85.6K

$125.2K

How much do lockbox manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for lockbox manager in Washington is $85,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $96,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the lockbox manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What is a lockbox manager?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a lockbox manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are popular job titles related to Lockbox Manager jobs in Washington? For Lockbox Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Lockbox Manager jobs in Washington look for? The top searched job categories for Lockbox Manager jobs in Washington are:
What cities in Washington are hiring for Lockbox Manager jobs? Cities in Washington with the most Lockbox Manager job openings:
Lockbox Manager jobs near you
Infographic showing various Lockbox Manager job openings in Washington as of July 2026, with employment types broken down into 12% Internship, 27% Full Time, 4% Part Time, 5% Contract, 50% Nights, and 2% Summer. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $85,557 per year, or $41.1 per hour.

Fundraising Operations Manager

World Central Kitchen

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

At World Central Kitchen (WCK), we believe every donor interaction should reflect the same urgency, care, and excellence that define our mission on the frontlines. The Fundraising Operations Manager plays a pivotal role in upholding that standard by overseeing the systems and processes that power WCK's gift processing, donor acknowledgments, and financial reconciliation. This leader ensures that every contribution - whether large, small, recurring, or made in honor of someone, is processed swiftly, accurately, and with unwavering respect for donor intent.
The Manager supervises and mentors a high-performing team that handles gift entry, acknowledgments, donor support, matching gifts, and pledge follow-up. They set clear priorities, manage daily workflows, and foster a culture of accuracy, accountability, and continuous improvement. This role is responsible for timely gift posting across Salesforce and Sage Intacct; maintaining and refining acknowledgment and tribute processes; managing the relationship with WCK's lockbox/caging vendor; and ensuring WCK's fundraising operations remain compliant, efficient, and donor-centered.
This position also drives operational excellence through regular quality assurance checks, updated SOPs, and targeted process improvements. The Manager identifies opportunities to streamline and automate workflows, enabling the team to scale effectively as WCK grows. Working collaboratively across Development, Finance, and Donor Relations, this leader helps ensure WCK's fundraising infrastructure remains strong, adaptable, and aligned with best practices.
Ideal candidates thrive at the intersection of people leadership, operational precision, and mission-driven service-building processes that strengthen donor trust and fuel WCK's ability to meet the needs of communities around the world.
WHAT YOU WILL DO
Responsibilities include team leadership, donor data integrity, reconciliation support, process improvement, and cross-functional partnership with Development teams.
  • Oversee the strategic and day-to-day operations for receiving, recording, and stewarding donations, ensuring accuracy, compliance, and efficiency across all fundraising processes.
  • Coach Specialists in quality standards and introductory people-management responsibilities.
  • Manage the full lifecycle of gift processing, from receipt of donation through acknowledgement and reconciliation, ensuring accuracy and adherence to policies and donor intent.
  • Develop team priorities, oversee workflows, and ensure accountability for accuracy, timeliness, and donor satisfaction.
  • Ensure timely and accurate gift entry, batching, and posting to Salesforce and Sage Intacct. Establish and maintain quality standards for gift revenue and assist with financial reconciliation and gift entry reporting.
  • Manage the relationship with the lockbox/caging vendor, optimizing workflows and troubleshooting issues as needed.
  • Maintain SLAs for donor response inquiries received via email, phone, postal mail and other fundraising platforms.
  • Maintain and update standard operating procedures (SOPs) for all team workflows.
  • Oversee acknowledgements to refine and maintain efficient processing and delivery of donor acknowledgements and receipts. Ensure timely and accurate fulfillment of Tribute and In Honor of gift requests.
  • Manage the individual matching gifts process and coordinate closely with the corporate matching gifts team to ensure timely processing and tracking.
  • Oversee the research of aging pledge commitments.
  • Conduct regular quality assurance checks on data, processes, and workflows to maintain compliance and improve efficiency.
  • Identify, scope, and implement process improvements and automation that enhance the donor experience.
  • Lead and implement process changes to enhance the team's effectiveness and scalability.
  • Maintain current knowledge of fundraising platforms and giving channels used by WCK donors; share best practices across teams.

Requirements
  • Minimum of 5+ years of progressive experience in fundraising gift processing and donor support, including at least 3 years in a supervisory role.
  • 2+ years of customer service experience, ideally within a nonprofit environment.
  • 3-4 years experience gift entry in Salesforce NPSP.
  • Proven ability to supervise, lead, and communicate clearly within a team setting.
  • Strong understanding of the complexities of high-volume, multi-channel giving.
  • Direct experience with gift entry, data file processing, and data uploads.
  • Demonstrated ability to organize and prioritize work, delegate tasks appropriately, and solve problems through analysis and interpretation of information.
  • Excellent written and oral communication skills, with exceptional business writing and proofreading expertise.
  • Proficiency with Excel and/or Google Sheets, and Microsoft Word.
  • Strong commitment to accuracy, timeliness, clarity, and attention to detail.
  • Demonstrated flexibility, eagerness to learn, and comfort with ambiguity in a fast-paced environment.
  • Enthusiasm for exploring new technologies and methods to improve results.
  • Comfortable with ambiguity and responsive to production challenges

Benefits
ZERO Premiums: WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage. Benefits begin on your date of hire.
  • Voluntary Benefits:
    • Additional Life Insurance
    • Pet Insurance
    • Supplemental AD&D
    • Flexible Spending Accounts (Dependent Care and Health Care)
  • 403(b) Retirement Plan:
  • WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire.
  • Life & Disability Insurance: 100% employer-sponsored group life and disability insurance provided within 30 days.
  • Paid Time Off (PTO): Responsible PTO, including vacation, sick, and personal leave, plus paid holidays.
  • Growth Opportunities: Learning and development support to grow your career.
  • Employee Assistance Program (EAP): Free and confidential support for life's challenges.
  • Annual Salary Reviews and additional benefits outlined in the Personnel Manual.

Salary Range: $85,000 - $105, 000 USD

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