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Lockbox Manager Jobs in Maryland (NOW HIRING)

LifeBridge Health

Payment Poster

Owings Mills, MD · On-site

$18 - $27.29/hr

Receives payments from lockbox, 835 and mail, posts payments to appropriate patient accounts ... Reports operational and equipment issues to management. REQUIREMENTS: * Education: Associate ...

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Lockbox Manager information

See Maryland salary details

$35.9K

$73.3K

$107.2K

How much do lockbox manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for lockbox manager in Maryland is $73,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a lockbox manager?

A Lockbox Manager oversees the operations of a lockbox processing facility, ensuring the secure and efficient handling of incoming payments for businesses and financial institutions. They manage staff, optimize workflows, and implement security measures to protect sensitive customer information. Additionally, they collaborate with clients to improve processing efficiency and resolve any issues related to payment transactions. The role requires strong leadership, attention to detail, and knowledge of banking operations.

What are some typical challenges a lockbox manager faces in daily operations?

Lockbox Managers often navigate challenges such as ensuring timely and accurate processing of high transaction volumes, managing discrepancies or exceptions in payments, and maintaining robust security to protect client information. They are responsible for motivating and coordinating teams to meet tight deadlines while upholding strict regulatory and compliance standards. Effective communication with clients and internal departments is essential to quickly resolve any processing issues. Overcoming these challenges is key to maintaining client trust and ensuring operational excellence in a fast-paced financial environment.

What are the key skills and qualifications needed to thrive in the lockbox manager position, and why are they important?

To excel as a Lockbox Manager, you should have a strong background in banking operations, cash management, and team leadership, often supported by experience in financial services or a related field. Familiarity with lockbox processing software, automated clearing house (ACH) systems, and financial compliance protocols is highly beneficial. Exceptional organizational skills, attention to detail, and clear communication help Lockbox Managers effectively oversee daily operations and coordinate with both internal teams and external clients. These competencies ensure secure, efficient processing of transactions and foster a reliable, high-performing lockbox department.

What are popular job titles related to Lockbox Manager jobs in Maryland?

For Lockbox Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Lockbox Manager jobs in Maryland look for?

The top searched job categories for Lockbox Manager jobs in Maryland are:

What cities in Maryland are hiring for Lockbox Manager jobs?

Cities in Maryland with the most Lockbox Manager job openings:

Lockbox Manager jobs near you
Infographic showing various Lockbox Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $73,315 per year, or $35.2 per hour.

Banking Services Operations Associate III - Lockbox Support

M&T Bank

Baltimore, MD • On-site

$20.55 - $34.25/hr

Full-time

Posted 24 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:

Processes and researches payments according to account specifications for Lockbox customers.

Primary Responsibilities:
  • Research and resolve customer inquiries received from internal business partners.
  • Complete entry-level reconciliation of internal department general ledger accounts as required by assigned area.
  • Prepare daily reports utilizing standard worksheet templates.
  • Open and prepare bank-by-mail deposits for processing.
  • Complete customer lockbox set-ups utilizing internal department applications to allow for accurate processing of transactions according to customer specifications.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Education and Experience Required:

Associates' degree,

OR in lieu of a degree,

A combined minimum of 2 years' higher education and/or work experience

Education and Experience Preferred:

Minimum of 2 years customer service experience in the financial service industry

Strong customer service skills

Strong organizational skills

Strong analytical skills

Strong problem-solving skills

Strong written and verbal communication skills

Ability to interact with different levels of the organization

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBaltimore, Maryland, United States of America

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