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Implementation Manager Jobs in Maryland (NOW HIRING)

PatientPoint

Implementation Manager

Baltimore, MD

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

PatientPoint

Implementation Manager

Baltimore, MD

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales ...

PatientPoint

Implementation Manager

Baltimore, MD · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Alertus Technologies

Implementations Manager

Baltimore, MD · On-site

$60K - $84K/yr

Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets. This is a ...

JLL

Product Implementation Team Manager

Baltimore, MD · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

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Implementation Manager information

See Maryland salary details

$37.9K

$100.5K

$163.1K

How much do implementation manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for implementation manager in Maryland is $100,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $117,400.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What are the most commonly searched types of Implementation jobs in Maryland?

The most popular types of Implementation jobs in Maryland are:

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For Implementation Manager jobs in Maryland, the most frequently searched job titles are:

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Cities in Maryland with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $100,469 per year, or $48.3 per hour.

Implementation Manager

PatientPoint

Baltimore, MD

$65K - $110K/yr

Full-time

Posted 5 days ago

Job description

Job Summary: 

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field Technicians and Clients. You will be responsible for ensuring a seamless and efficient transition from sale to service, delivering a high-quality experience that sets the tone for long-term customer success.  

  What You'll Do:  

  • Strategic Program and Construction Oversight: Provide comprehensive planning and strategic direction for program rollouts, including oversight of construction and facility readiness activities. Coordinate with contractors, facilities, Project Management and internal/ external stakeholders to align project milestones, identify key success factors, manage dependencies and proactively mitigate risks to support successful go-lives in healthcare facilities.  
  • Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines, adherence to standards and owning all communications throughout the installation journey to ensure a seamless experience. 
  • Tailored Rollout Recommendations: Deliver customized rollout strategies that align with customer needs, internal resources, and long-term scalability objectives. 
  • ERP & Project Coordination: Manage all logistical and operational aspects within the ERP system and project plans to maintain accurate tracking and execution. 
  • Team Supervision & Installation Management: Oversee technicians and field teams to ensure high-quality, efficient on-site installations and issue resolution. 
  • Technical Subject Matter Expertise: Act as SME for network infrastructure and requirements, ensuring all configurations and specifications are met to support successful deployments. 
  • Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize disruptions and maintain project momentum. 
  • Conduct In Field Visits: Perform ad hoc on-site assessments to evaluate infrastructure, gather technical requirements and ensure site readiness for implementation.  

 What We Need: 

  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments. 
  • Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between client requirements, project timelines, and technical execution. 
  • Track record of successfully guiding client relationships through all phases of deployment - from pre-installation planning through go-live support. 
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction. 
  • Hands-on experience in construction management, including coordination with subcontractors, blueprint reviews, site readiness oversight, and collaboration with building stakeholders. 
  • Effective at bridging the gap between technical and non-technical stakeholders; experienced with ERP systems and hardware/software network installations. 
  • Experienced in conducting field site assessments and managing deployment logistics, including installation readiness and equipment configuration. 
  • Willingness and ability to travel to customer sites as needed. 

 Desired Qualifications: 

  • Direct experience in healthcare facility rollouts and construction project management 

 What You'll Need to Succeed:  

  • Collaborative Mindset: Ability to influence and drive alignment across cross-functional teams by fostering collaboration, providing strategic guidance and ensuring all stakeholders are working toward shared goals.    
  • Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude, consistently seeking and proposing thoughtful, effective solutions.  
  • Passion for Customer Success: A strong dedication to ensuring that the customer experience is seamless, positive, and impactful.  
  • Direct Communication Skills: The confidence and professionalism to have candid solution-focused conversations with internal teams, vendors and customers.  

  Base Salary Band:  $65,000.00 - $110,000.00 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description. 

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