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Implementation Manager Jobs (NOW HIRING)

Empyrean

Implementation Manager

Houston, TX · On-site

The Implementation Manager works directly with clients during implementations to define requirements. They also work internally to manage resource allocation, oversee configuration and testing, and ...

empyrean

Implementation Manager

Houston, TX · Remote

The Implementation Manager works directly with clients during implementations to define requirements. They also work internally to manage resource allocation, oversee configuration and testing, and ...

WealthPlus

Implementation Manager

New York, NY · Remote

$90K - $110K/yr

Implementation Manager Location: Remote or New York, NY Department: Client Experience Reports To: Head of Client Experience or Chief Executive Officer Position Summary WealthPlus is a comprehensive ...

MetTel

Implementation Manager

Red Bank, NJ

Implementation Manager At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software ...

New

MetTel

Implementation Manager

Holmdel, NJ · On-site

Implementation Manager At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software ...

Collectly

Implementation Manager

San Francisco, CA

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations. Please note:

AlertMedia

Implementation Manager

The Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia's larger Customer Operations team, IMs believe that implementation sets the ...

Valon Technologies, Inc

Implementation Manager

New York, NY · On-site

$166K - $195K/yr

As an Implementation Manager, you keep complex, multi‑stakeholder programs moving with clarity, pace, and trust. You are the client's primary day‑to‑day partner and the internal conductor who ...

Monitise

Job Title Implementation Manager About the role We are seeking an Implementations Manager to lead complex, highpriority merchant acquiring and financial institution implementations for large or ...

Saleo, Inc.

Implementation Manager

Alpharetta, GA · On-site

The Implementation Manager will be a pivotal member of our demo experience team, leading our customers through a seamless onboarding experience of the Saleo Platform. Partnering with top-tier SaaS ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

Role Description The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and ...

AssistIQ

Implementation Manager

Saint Louis, MO · On-site

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across various surgical suites and procedural areas in hospitals across North America. You will generate ...

Berlitz

Implementation Manager

Princeton, NJ

The ideal Implementation Manager candidate will oversee the project delivery and implementation of new technical systems and solutions throughout the technology organization. This role is expected to ...

Rivet Work Inc.

Implementation Manager

Detroit, MI · On-site

The Role As an Implementation Manager at RIVET, you'll bring your construction experience-everything you've learned running jobs, coordinating labor, and leading crews-to customers turning to RIVET ...

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Brellium

Implementation Manager

New York, NY · On-site

$100K - $150K/yr

We are seeking an Implementation Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. You will work with the C-Suite of ...

Moab

Implementation Manager

New York, NY · On-site +1

$120K - $160K/yr

About the role The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we're looking for ...

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$39K

$103.5K

$168K

How much do implementation manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What cities are hiring for Implementation Manager jobs? Cities with the most Implementation Manager job openings:
What are the most commonly searched types of Implementation jobs? The most popular types of Implementation jobs are:
Who are the top companies hiring for Implementation Manager jobs? The top employers for Implementation Manager jobs are:
What states have the most Implementation Manager jobs? States with the most job openings for Implementation Manager jobs include:
What job categories do people searching Implementation Manager jobs look for? The top searched job categories for Implementation Manager jobs are:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Empyrean

Houston, TX • On-site

Full-time

Posted 14 days ago

Empyrean rating

4.6

Company rating: 4.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

234th of 241 rated software companies

Job description

JOB SUMMARY
The Implementation Manager is accountable for the successful execution of all tasks relating to benefits delivery implementation. The Implementation Manager works directly with clients during implementations to define requirements. They also work internally to manage resource allocation, oversee configuration and testing, and are overall accountable for the performance of the project. They work closely with the Client Service Manager and Business Systems Manager to manage day-to-day services during the implementation phases. Implementation Managers are responsible for client satisfaction during the implementation and require strong process-oriented skills, client requirement knowledge and in-depth Health and Welfare domain knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage client satisfaction and satisfaction tracking, reference status, and relationship during implementation
  • Responsible for project management for aligned clients; Tracks project milestones through internal project management tools
  • Manage internal cross-functional teams in support of project needs, which include core integration, custom services and third-party integration in support of new clients and/or services, through the implementation life cycle.
  • Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ongoing administration
  • Demonstrate accountability for client profitability by meeting and/or exceeding set targets
  • Own tracking and resolution of client implementation and testing issues, and reviews deliverables prepared by team as appropriate before passing to client
  • Own accountability for the success of assigned implementations
  • Ensure all requirements are documented accurately and defined to meet ongoing system obligations according to Empyrean standards; leads successful client requirements discussions while consulting the client toward Empyrean best practices; communicates effectively with clients to identify needs and evaluate alternative business solutions.
  • Lead processes of business requirements gathering and documentation
  • Provide best practices consulting and manages to client statement of work
  • Demonstrate in-depth knowledge and understanding of current and new system functionality; is able to effectively convey to and consult with clients regarding changes and decisions that may impact them; escalates gaps in functionality, as appropriate.
  • Is aware of planned base platform releases and is accountable for ensuring the team understands the content, assesses the client-specific impact, and that testing is completed across clients, as applicable. Is responsible for timely communicating/upselling release contents to clients, where applicable.
  • Ensure that compliance regulations are met across aligned clients, including SOC1, and follow and enforce Empyrean's data security policies
  • Record and submit time accurately and timely against assigned project codes
  • Perform other job-related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES
  • Able to effectively align and manage resources, including people and budgets
  • Collaborate well with team members by being open to questions, provide effective coaching, and maintain a positive team environment
  • Able to influence others, individually and in group settings, in order to obtain client commitment and grow business opportunities
  • Excellent customer focus/service orientation
  • Excellent written and verbal communication skills
  • Strong analytical skills
  • Ability to translate customer business requirements and/or protocol into system requirements
  • Continuous improvement and teamwork mindset
  • Strong attention to detail and accuracy
  • Experienced time management skills, including the ability to run many projects simultaneously
  • Good organizational skills
  • Ability to be flexible and work under pressure to meet strict deadlines in a team environment
  • Must be a self-starter
  • Strong interpersonal skills to maintain effective working relationships with co-workers, customers, prospective customers and vendors
  • Ability to carry out assigned projects to their completion

EXPERIENCE AND/OR EDUCATION
  • Bachelor's degree preferred but not required
    • In lieu of Bachelor's degree, equivalent years of experience in benefits administration outsourcing, system implementation, managing client relationships, sales or a related field
  • 5+ years of project management experience managing multifaceted projects and teams, including on-site and/or virtual management
  • Knowledge of the Health & Welfare industry, benefit outsourcing systems, business processes and capabilities and services, operations, and delivery
  • Understanding of project management tools and techniques, following best practices to initiate, take responsibility for, and achieve defined project outcomes
  • Previous benefits administration and direct external client consulting experience preferred
  • Experience using conferencing technology such as Zoom or WebEx
  • Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered

Empyrean is an Equal Opportunity Employer: including disability and protected veteran status

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