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Implementation Management Jobs in New Jersey (NOW HIRING)

MetTel

Implementation Manager

Holmdel, NJ

This highly visible, customer-facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful ...

MetTel

Implementation Manager

Holmdel, NJ · On-site

This highly visible, customer-facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful ...

MetTel

Implementation Manager

Red Bank, NJ · On-site

This highly visible, customer-facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful ...

International

Implementation Manager

Princeton, NJ · On-site +1

Lead end-to-end project management for the implementation of a variety of software solutions, ensuring successful delivery within scope, schedule, and budget constraints. * Maintains the organization ...

Berlitz

Implementation Manager

Princeton, NJ · On-site

Lead end-to-end project management for the implementation of a variety of software solutions, ensuring successful delivery within scope, schedule, and budget constraints. * Maintains the organization ...

Berlitz

Implementation Manager

Princeton, NJ · On-site

Lead end-to-end project management for the implementation of a variety of software solutions, ensuring successful delivery within scope, schedule, and budget constraints. * Maintains the organization ...

Berlitz

Implementation Manager

Princeton, NJ · On-site +1

Lead end-to-end project management for the implementation of a variety of software solutions, ensuring successful delivery within scope, schedule, and budget constraints. * Maintains the organization ...

Barclays

NJ

$140K - $175K/yr

To be successful in your role as a Client Implementation Manager, you should have ... A deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP) and how clients ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

As a SaaS Implementation Manager , you will act as both a project leader and an expert advisor ... Facilitate Change Management : * Lead customer teams through onboarding and adoption processes ...

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Implementation Management information

See New Jersey salary details

$39.6K

$105.1K

$170.6K

How much do implementation management jobs pay per year?

As of Aug 25, 2026, the average yearly pay for implementation management in New Jersey is $105,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $122,800.00 per year, depending on experience, location, and employer.

What is implementation management?

Implementation management refers to the process of planning, coordinating, and overseeing the execution of projects or initiatives within an organization. Implementation managers ensure that projects are delivered on time, within scope, and on budget by managing resources, timelines, and stakeholder expectations. They often work closely with cross-functional teams to translate strategic objectives into actionable plans and monitor progress throughout the implementation phase. Their role is critical in ensuring that new systems, processes, or products are successfully adopted and integrated into the organization.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To excel as an Implementation Manager, you need strong project management skills, deep understanding of client requirements, and a relevant bachelor's degree, often in business or information technology. Familiarity with project management software (like Jira or Asana), CRM systems, and certifications such as PMP or Agile are highly beneficial. Exceptional communication, problem-solving, and stakeholder management abilities distinguish top performers in this role. These skills ensure successful project delivery, client satisfaction, and seamless integration of solutions in complex business environments.

What are common challenges faced by professionals in implementation management, and how can they be effectively addressed?

Professionals in Implementation Management often encounter challenges such as aligning multiple stakeholders, managing tight deadlines, and ensuring smooth transitions from planning to execution. Effective communication and proactive risk management are crucial for overcoming these obstacles. Building strong relationships with both internal teams and clients helps facilitate collaboration and quickly resolve issues as they arise. Regular status updates, clear documentation, and setting realistic expectations are best practices that contribute to successful implementation projects.

What is the difference between Implementation Management vs Project Coordinator?

AspectImplementation ManagementProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften similar certifications, entry-level project management experience
Work EnvironmentLeads project execution, interacts with stakeholders, manages resourcesSupports project teams, tracks progress, assists with scheduling
Industry UsageUsed across industries for overseeing project deploymentCommonly found in project teams for coordination tasks

Implementation Management focuses on leading the execution of projects, ensuring deliverables meet objectives, and managing resources. Project Coordinators support these efforts by handling scheduling, documentation, and communication. While both roles require project management knowledge, Implementation Managers typically have more experience and certifications, and they take on a leadership role in project delivery.

How much do implementation managers make in the US?

Implementation managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the complexity of projects managed.

What does an implementation management do?

Implementation management involves planning, coordinating, and overseeing the deployment of projects, systems, or processes within an organization. Implementation managers ensure that projects are completed on time, within scope, and meet quality standards, often using project management tools and methodologies. They work closely with teams across departments to facilitate smooth transitions and achieve desired outcomes.

What is the career path for an implementation management?

Implementation management is a role focused on overseeing the deployment of projects, systems, or solutions within organizations. Career progression typically involves moving from entry-level implementation roles to senior positions such as project manager, program manager, or director of implementation, often requiring experience in project coordination, stakeholder communication, and relevant certifications like PMP or Agile. Advancement depends on demonstrated leadership, technical expertise, and successful project delivery.

What cities in New Jersey are hiring for Implementation Management jobs?

Cities in New Jersey with the most Implementation Management job openings:

Implementation Management jobs near you
Infographic showing various Implementation Management job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $105,095 per year, or $50.5 per hour.

Implementation Manager

Holmdel, NJ

MetTel
Telecommunications • 501 - 1,000 employees
Learn more about MetTelexternal

Full-time

Re-posted 21 hours ago

Job description

Implementation Manager 

At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software Implementation Manager, you will play a critical role in shaping each customer's journey from day one.

As the first dedicated point of contact following contract execution, you will lead customers through the onboarding and implementation process, ensuring a seamless transition from sales to operational success. Within the Customer Onboarding team, you will own the end-to-end implementation experience, guiding customers through the setup and configuration of MetTel's Bruin-powered platform, driving adoption, and accelerating time-to-value.

This highly visible, customer-facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful handoff to New Client Services (NCS), ensuring customers are positioned for long-term success.

Our Implementation Managers currently onboard an average of four to six new customers per month, with project volume expected to increase as additional products are integrated into the team's scope. If you thrive in a fast-paced environment, enjoy managing complex implementations, and are passionate about delivering outstanding customer experiences, we'd love to hear from you.

Key Responsibilities

Customer Onboarding & Project Management

  • Manage end-to-end onboarding and implementation projects from kickoff through successful transition to New Client Services (NCS).
  • Partner closely with customers to define project scope, timelines, milestones, and desired outcomes.
  • Drive customer readiness and platform adoption through effective onboarding strategies.
  • Maintain clear project plans and execute a consistent cadence of status updates, action items, and stakeholder communications.
  • Manage multiple customer implementations simultaneously while ensuring high-quality execution and customer satisfaction.
  • Gather and communicate customer feedback and implementation insights to internal teams to support continuous improvement.

Customer Relationship Management

  • Serve as the primary customer contact throughout the onboarding lifecycle, delivering a professional, consultative, and welcoming experience.
  • Build trusted relationships with customer stakeholders at all levels, from operational teams to executive leadership.
  • Set clear expectations, proactively communicate progress, and advocate for customer needs across the organization.
  • Act as the first point of escalation, resolving issues and removing obstacles to ensure customer success.
  • Develop strong working relationships with customer project managers, technical teams, and business stakeholders.

SaaS Implementation & Platform Enablement

  • Lead the setup, configuration, and deployment of customer accounts within MetTel's Bruin platform.
  • Translate customer requirements and contractual commitments into accurate platform configurations.
  • Conduct customer training sessions to drive user adoption and long-term self-sufficiency.
  • Troubleshoot implementation issues and coordinate with technical teams to quickly resolve configuration or integration challenges.
  • Ensure customers are fully prepared to leverage the platform upon completion of onboarding.

Execution & Operational Excellence

  • Drive urgency throughout the onboarding process, proactively identifying and removing blockers to minimize implementation timelines.
  • Coordinate cross-functional teams to ensure timely delivery of onboarding milestones.
  • Partner closely with Sales, New Client Services, and technical teams to deliver a seamless customer experience.
  • Maintain accountability for project outcomes, adoption metrics, and successful customer transitions.

Qualifications

Required

  • Bachelor's degree required.
  • 5+ years of experience in software implementation, project management, customer success, professional services, management consulting, or a related client-facing role.
  • Demonstrated experience leading complex projects with cross-functional stakeholders from initiation through completion.
  • Strong customer-facing communication and relationship management skills.
  • Proven ability to manage multiple concurrent projects while maintaining exceptional attention to detail.
  • Excellent organizational, written, and verbal communication skills.
  • Experience working with technical teams and translating customer requirements into successful solutions.
  • Ability to thrive in fast-paced, high-growth environments with a strong sense of ownership and accountability.

Preferred

  • Experience working in B2B SaaS environments.
  • Familiarity with customer onboarding, software deployment, and enterprise implementation methodologies.
  • Experience training end users and driving technology adoption.

Success in This Role

The ideal candidate combines project management discipline, customer-centric relationship building, and technical problem-solving. You are highly organized, proactive, and able to navigate complex stakeholder environments while delivering a best-in-class onboarding experience that sets customers up for long-term success.

To learn more about our company, visit us at our website at MetTel | Business Telecom Voice, Network & Mobility Services

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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