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Implementation Specialist Jobs (NOW HIRING)

True Helix

Implementation Specialist

Delmont, PA

Implementation Specialist ID: 1011 Location: Delmont, PA Department: True Helix More about this job > Description The Implementation Specialist is responsible for helping clients understand and use ...

Generic

Implementation Specialist

San Francisco, CA

Generic Job Openings >> Implementation Specialist Implementation Specialist Summary Title: Implementation Specialist ID: 3 Location: San Francisco, CA Department: Client Services Job Type: Exempt ...

Ahola

Implementation Specialist

Brecksville, OH · On-site

Implementation Specialist at Ahola The Implementation Specialist will work closely with the Sales, Training and Operation teams to ensure the high quality of implementations, evaluations, assessments ...

Ahola

Implementation Specialist

Brecksville, OH · On-site

Implementation Specialist at Ahola The Implementation Specialist will work closely with the Sales, Training and Operation teams to ensure the high quality of implementations, evaluations, assessments ...

Ahola

Implementation Specialist

Brecksville, OH

Implementation Specialist at Ahola The Implementation Specialist will work closely with the Sales, Training and Operation teams to ensure the high quality of implementations, evaluations, assessments ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The Implementation Specialist participates in presale product demonstrations, client needs analysis, and participates in crafting and executing new and existing deployments. The software ...

Incident IQ

Implementation Specialist

Atlanta, GA

The Implementation Specialist is the subject matter expert who works directly with our K-12 School District clients to understand detailed client needs in order to deliver a tailored Incident IQ ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

Implementation Specialist POSITION TYPE: Full Time W2 Employee LOCATION: Remote (May require some travel) Overview: The Implementation Specialist will play a key role in supporting clients through ...

Sum Theory, Inc

Implementation Specialist

Plano, TX · On-site

Implementation Specialist POSITION TYPE: Full Time - W2 Employee LOCATION: Remote (May require some travel) Overview: The Implementation Specialist will play a key role in supporting clients through ...

Nectar Restaurant

Implementation Specialist

Lehi, UT · On-site

$50K/yr

As an Implementation Specialist, your main responsibility will be to guide and support our SMB customers through the onboarding process, ensuring a smooth and efficient experience of launching the ...

Redfish Recruiting

Implementation Specialist

Implementation Specialist Location: Remote Company: Cotribute (www.cotribute.com) About Us: Cotribute is a fast-growing fintech company that is transforming the way financial institutions engage with ...

Points North

Implementation Specialist

Minneapolis, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our construction clients. We are looking for an action-oriented individual who is motivated to truly ...

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How much do implementation specialist jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for helping clients adopt and integrate new software, systems, or products into their existing business processes. They work closely with customers to understand their needs, customize solutions, provide training, and ensure a smooth transition. Their role often includes troubleshooting issues, offering ongoing support, and coordinating between technical teams and end-users to ensure successful deployment and user satisfaction.

How does an Implementation Specialist typically interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What Does an Implementation Specialist Do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

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What states have the most Implementation Specialist jobs? States with the most job openings for Implementation Specialist jobs include:
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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

True Helix

Delmont, PA

Other

Posted 4 days ago

Job description

My Account
Job Openings >> Implementation Specialist
Implementation Specialist
Summary
Title: Implementation Specialist ID: 1011 Location: Delmont, PA Department: True Helix
More about this job >
Description

The Implementation Specialist is responsible for helping clients understand and use company software efficiently.  The Implementation Specialist participates in presale product demonstrations, client needs analysis, and participates in crafting and executing new and existing deployments. The software implementation specialist is responsible for performing configuration, and usability tests on newly created software/environments to guarantee that clients who use the program can do so effectively.  They function by interfacing directly with clients to understand their needs and configure the software to meet them, and also educate them on how to use the deployed program.

Responsibilities Include

  • Support external clients and colleagues in the implementation of technical systems and software solutions
  • Assess clients/user needs and develop an accurate configuration that supports their business processes
  • Responsible for defining and executing the delivery and implementation plans
  • Responsible for performing tests and troubleshoots final system setups
  • Required to provide training and end-user support during and after the implementation process
  • Assist in executing pre-sales product demonstrations, provide assistance in scoping projects, and developing proposals
  • Responsible for identifying and configuring the software for client implementations
  • Available for Onsite projects to work alongside Project Managers, Sales consultants, and clients
  • Utilize SQL to query databases for troubleshooting testing scenarios

Requirements Include 2+ years of experience and

  • Strong internal and client-facing communication skills and service orientation to handle tasks successfully
  • Sound technical knowledge
  • Proficiency in all Microsoft Office applications
  • Familiar with writing SQL queries
  • The ability to multitask effectively
  • The ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Exceptional communication and customer service skills
  • Detail-oriented

Pluses

  • Experience with using scheduling, payroll, billing, or financial systems
  • BS or BA degree in computer science, engineering, computer information science, information technology, or a related field
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