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Junior Implementation Specialist Jobs (NOW HIRING)

Junior Implementation Specialist Department: Client Services Employment Type: Full Time Location: PEX HQ Compensation: $60,000 - $65,000 / year Description The Implementation Specialist is one of the ...

The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions, responsible for planning and executing full-cycle deployments while mentoring junior ...

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The Role The Implementation Specialist leads complex client implementations of Versaterm public ... This role is responsible for planning and executing full-cycle deployments, mentoring junior team ...

The Role The Implementation Specialist leads complex client implementations of Versaterm public ... This role is responsible for planning and executing full-cycle deployments, mentoring junior team ...

Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement. * Contribute to process improvement initiatives and provide input on implementation ...

Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement. * Contribute to process improvement initiatives and provide input on implementation ...

The Role As a Lead Implementation Specialist - Travel & Spend , you'll own high-complexity ... Mentor and guide more junior Implementation team members , sharing best practices, technical ...

The Role As a Lead Implementation Specialist - Travel & Spend , you'll own high-complexity ... Mentor and guide more junior Implementation team members , sharing best practices, technical ...

$10 - $20/hr

Responsibilities We are seeking a talented and driven ServiceNow Implementation Specialist to join ... Provide technical guidance and mentorship to junior team members. * Develop documentation including ...

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Junior Implementation Specialist information

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How much do junior implementation specialist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for junior implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

How does a Junior Implementation Specialist typically collaborate with clients and internal teams during a project rollout?

As a Junior Implementation Specialist, you will regularly interact with both clients and internal teams to ensure smooth project rollouts. Your responsibilities often include gathering client requirements, assisting in configuring solutions to meet their needs, and providing ongoing support during the implementation phase. You will work closely with senior specialists, project managers, and technical teams, acting as a bridge to facilitate communication, troubleshoot issues, and keep projects on track. This collaborative environment helps you develop strong problem-solving and interpersonal skills early in your career.

What does a Junior Implementation Specialist do?

A Junior Implementation Specialist assists in the deployment and integration of software or systems for clients. Their main responsibilities include configuring software, providing technical support during the onboarding process, and ensuring that the client’s requirements are met. They often work closely with senior specialists, project managers, and clients to troubleshoot issues and deliver training. This entry-level role is ideal for those who enjoy problem-solving, technology, and collaborating with others to ensure successful product adoption.

What is the difference between Junior Implementation Specialist vs Implementation Consultant?

AspectJunior Implementation SpecialistImplementation Consultant
CredentialsTypically entry-level certifications or relevant courseworkOften requires more advanced certifications or experience
Work EnvironmentSupportive, team-oriented, often in training or onboarding phasesClient-facing, project-driven, involves strategic planning
Employer & Industry UsageCommon in tech, SaaS, and software companiesUsed across consulting firms, tech, and enterprise solutions

The Junior Implementation Specialist generally handles initial setup and support tasks, focusing on learning and assisting senior staff. Implementation Consultants take on more complex client projects, providing strategic guidance and customization. While both roles require technical knowledge, the Junior Implementation Specialist is more entry-level, whereas the Implementation Consultant involves more experience and client interaction.

What are the key skills and qualifications needed to thrive as a Junior Implementation Specialist, and why are they important?

To thrive as a Junior Implementation Specialist, you need a foundational understanding of project management, software deployment processes, and strong analytical abilities, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM or ERP systems, ticketing platforms, and technical documentation tools is typically required. Excellent communication, problem-solving, and teamwork skills help you collaborate effectively with clients and internal teams. These skills and qualities are essential to ensure smooth software implementation, client satisfaction, and successful project outcomes.
More about Junior Implementation Specialist jobs
What cities are hiring for Junior Implementation Specialist jobs? Cities with the most Junior Implementation Specialist job openings:
What are the most commonly searched types of Implementation Specialist jobs? The most popular types of Implementation Specialist jobs are:
What states have the most Junior Implementation Specialist jobs? States with the most job openings for Junior Implementation Specialist jobs include:
Infographic showing various Junior Implementation Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.
Junior Implementation Specialist

Junior Implementation Specialist

PEX

Manhattan, NY • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Junior Implementation Specialist
Department: Client Services
Employment Type: Full Time
Location: PEX HQ
Compensation: $60,000 - $65,000 / year
Description
The Implementation Specialist is one of the founding team members in our new Implementation team and will play a key role in accelerating new customers to go live on the PEX platform.
This is a junior, hands-on position focused on execution, learning, and building strong operational foundations. You will work directly with new customers to order cards, configure spend rules, fund accounts, and ensure they are able to start spending quickly and confidently. You will also help shape the future of our onboarding experience by documenting workflows, identifying friction points, and improving how we support customers at scale.
This role will work closely with our Customer Success team to support strategic accounts that require additional implementation and technical coordination. You will help remove adoption barriers, align stakeholders, and ensure complex setups are executed smoothly to drive long term growth and deeper product usage.
Key Responsibilities
  • Support the end to end onboarding of new customers and help ensure a smooth and timely launch
  • Guide customers through platform setup including ordering cards, configuring spend controls, funding accounts, and preparing to transact
  • Track onboarding progress, timelines, and outstanding tasks across multiple customer implementations
  • Communicate clearly with customers through email, phone, and screen share sessions
  • Partner with Sales, Customer Success, Risk, and Support teams to remove obstacles and keep implementations on track
  • Become a subject matter expert on the PEX platform and best practices
  • Identify patterns, gaps, or recurring issues in onboarding and suggest improvements
  • Help document and refine processes, templates, and implementation playbooks

Skills, Knowledge and Expertise
  • 1-3 years of experience in customer support, onboarding, operations, or ability to demonstrate success in a related role
  • Strong organizational and time management skills with the ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Strong operational discipline with high attention to detail and strong follow through
  • Comfortable learning new tools and systems quickly
  • Customer focused mindset with a desire to help clients succeed
  • Ability to work effectively in a growing and evolving environment
  • Experience in fintech, SaaS, or payments
  • Familiarity with corporate card programs or expense management tools
  • Experience using Salesforce or other CRM platforms
  • Experience with monday.com
  • Proficiency in Excel and Google Sheets

Benefits
  • Your Health: Full-spectrum medical, dental, and vision coverage.
  • Wellness: Classpass & Onepass
  • Your Time: Unlimited PTO so you never have to choose between work and life.
  • Your Space: 100% remote work flexibility
  • Your Future: Competitive 401(k) matching program