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Implementation Training Specialist Jobs (NOW HIRING)

Hearst

Implementation Training Specialist

Dallas, TX · On-site +1

As an Implementation Training Specialist, you will play an essential role in guiding our customers through the use of our customizable software, providing them with the tools they need for success.

Exer Labs

Implementation & Training Specialist

About the Role We're hiring an Implementation & Training Specialist to lead customer onboarding, site activation, and clinician training across our expanding network of healthcare partners. Reporting ...

Kanrad

Home Health Training Specialist

Plano, TX

Summary A Home Health Training Specialist is responsible for supporting a Project Director in the implementation of new customers, assisting with their transition from their existing EMR or ...

Solera

Implementation Specialist II

Implementation Trainer Who We Are Solera is a global leader in data and software services ... The Role As an Implementation & Training Specialist , you play a critical role in ensuring ...

Solera

Implementation Specialist II

Manhattan, NY · On-site +1

Implementation Trainer Who We Are Solera is a global leader in data and software services ... The Role As an Implementation & Training Specialist , you play a critical role in ensuring ...

ProSidian Consulting

Training Specialist II

Aiken, SC · Hybrid

Training Specialist. We seek Training Specialist II | Training Specialist II [SRNS0027027 ... Implementation Support & Operational Transition * Performance Monitoring, Continuous Improvement ...

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Implementation Training Specialist information

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How much do implementation training specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for implementation training specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is an implementation training specialist?

Implementation Training Specialists are professionals who help organizations successfully adopt new systems, software, or processes by providing training and support to users. They work closely with clients or internal teams to understand their needs, develop training materials, and deliver instruction through workshops, webinars, or one-on-one sessions. Their goal is to ensure a smooth transition and maximize the effective use of new tools or procedures, often serving as a bridge between technical teams and end-users.

What are the key skills and qualifications needed to thrive as an implementation training specialist?

To thrive as an Implementation Training Specialist, you need expertise in instructional design, project management, and a background in training or education, often supported by a relevant degree or certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and client-specific software is typically required. Excellent communication, adaptability, and problem-solving abilities help you engage trainees and tailor learning to diverse needs. These skills are crucial for ensuring seamless technology adoption and maximizing the impact of training programs during system rollouts.

How does an implementation training specialist typically collaborate with clients and internal teams during a new software rollout?

As an Implementation Training Specialist, you’ll work closely with both clients and internal project teams to ensure a smooth onboarding experience. Your role involves assessing client needs, developing customized training materials, and delivering interactive sessions to end users. You’ll frequently coordinate with product managers, support teams, and technical staff to address client questions and adapt training based on feedback. This collaborative environment requires strong communication skills and the ability to quickly understand both the software and client workflows.

What is the difference between Implementation Training Specialist vs Customer Success Manager?

AspectImplementation Training SpecialistCustomer Success Manager
Primary FocusTraining clients on product use and implementationManaging client relationships and ensuring product adoption
CertificationsRelevant certifications in training or product knowledgeCustomer success or account management certifications
Work EnvironmentTraining sessions, workshops, onboarding processesOngoing client engagement, account management
Industry UsageCommon in SaaS, tech, and software companiesCommon across SaaS, tech, and service industries

While both roles involve client interaction, the Implementation Training Specialist primarily focuses on training and onboarding clients to ensure proper product use. In contrast, the Customer Success Manager maintains ongoing relationships to promote product adoption and retention. Understanding these differences helps clarify career paths and employer expectations in the tech and SaaS sectors.

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Implementation Training Specialist jobs near you
Infographic showing various Implementation Training Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Training Specialist

Dallas, TX • On-site, Remote

Hearst
Motion Picture and Video Production • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

50th of 78 rated media

People enjoy working here

Paid breaks

Respectful managers

Learn more about Hearstexternal

Full-time

Re-posted 26 days ago

Job description

The Opportunity 

Homecare Homebase is searching for an Implementation Training Specialist, entry level, who will act as an integral part of the clinical project to ensure a successful implementation of Homecare Homebase's home health and hospice software.  This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country. 

The Challenge  

At Homecare Homebase, we help homecare organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Implementation Training Specialist, you will play an essential role in guiding our customers through the use of our customizable software, providing them with the tools they need for success.  This role requires extensive travel and client-facing training time to support clients as they go live on the Homecare Homebase software. 

You will be responsible for:

  • Client Training & Support: Train and support clients on software use during onsite and remote deployments. Communicate effectively to understand customer needs and troubleshoot issues.
  • Process Adherence & Certification: Follow implementation methodology, complete internal certification for required training classes, and maintain product knowledge as new enhancements are released.
  • Project Preparation & Collaboration: Assist internal teams with client project preparations, including content customization and training database setup. Contribute to internal initiatives to improve team performance and achieve department and company goals.
  • Values & Culture: Uphold CARES core values and foster a positive workplace culture.

What We're Looking For 

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Implementation Training Specialist supports this mission by providing excellent customer service and supporting our clients through the change associated with the Homecare Homebase deployment. 

We are looking for a talented, passionate individual who can demonstrate: 

  • The capability and willingness to travel up to 90% in service of our clients across the country.
  • The ability to learn and convey educational content regarding the best practices for our product suite.
  • A knack for clearly communicating potential deployment challenges internally and to clients.
  • An investigative mindset inclined towards problem-solving within the context of software training.
  • Solid organizational skills, with the ability to manage tasks and assist with delegation.
  • A passion for customer service that ensures the needs of the customers are met throughout their implementation.
  • The ability to function with minimal supervision without affecting the quality of their work.
  • Established ownership abilities and the initiative to drive resolutions to meet department and company goals.

Education and other requirements:

  • Bachelor's degree in business or a related field
  • Current driver's license and ability to rent a vehicle
  • Experience in customer service/support or training on software applications
  • Demonstrated ability to analyze and solve complex problems
  • Medical/healthcare experience is a plus

What You Can Expect from Us 

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.

Our Team Members Also Enjoy 

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff. 

Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands, as well as the opportunity to work remotely for qualified candidates.

A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. 

About Homecare Homebase 

Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. 

Sound like a good fit? Please take a moment to apply for this position.

This position does not provide sponsorship.  All applicants should have the right to work in the US without immigration sponsorship.

#LI-Onsite #LI-Hybrid

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