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Field Implementation Specialist Jobs (NOW HIRING)

Cadwell

Field Implementation Specialist

Boston, MA

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Cadwell

Field Implementation Specialist

Boston, MA · On-site

$80K - $100K/yr

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Generic

Implementation Specialist

San Francisco, CA · On-site

Generic Job Openings >> Implementation Specialist Implementation Specialist Summary Title ... BA/BS degree in ... or related field * 5+ years experience in ... * Experience with ... * Effective ...

True Helix

Implementation Specialist

Delmont, PA · On-site

My Account Job Openings >> Implementation Specialist Implementation Specialist Summary Title ... field Apply Now Refer to a Friend Copyright 2026 True Helix. All rights reserved. Powered by ...

Cadwell

Field Implementation Technician

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful ... Bachelors degree required; preferred fields include Accounting, Finance, IT, Business Systems, or ...

Redfish Recruiting

Implementation Specialist

Implementation Specialist Location: Remote Company: Cotribute (www.cotribute.com) About Us ... Bachelor's degree in Business, Information Systems, Finance, or a related field preferred (or ...

Sum Theory, Inc

Implementation Specialist

Plano, TX · On-site

TITLE: Implementation Specialist POSITION TYPE: Full Time - W2 Employee LOCATION: Remote (May ... Bachelor's degree required; preferred fields include Accounting, Finance, IT, Business Systems, or ...

Hendall Inc

Implementation Specialist

Rockville, MD · Remote

$70K - $95K/yr

Implementation Specialists are assigned by region, with one position supporting each U.S ... Master's degree in public health, social sciences, health administration, or a related field * At ...

Hendall Inc

Implementation Specialist

Rockville, MD · On-site

$70K - $95K/yr

Implementation Specialists are assigned by region, with one position supporting each U.S ... Master's degree in public health, social sciences, health administration, or a related field * At ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

Implementation Specialists are assigned by region, with one position supporting each U.S ... Master's degree in public health, social sciences, health administration, or a related field * At ...

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Field Implementation Specialist information

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How much do field implementation specialist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for field implementation specialist in the United States is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a Field Implementation Specialist?

A Field Implementation Specialist is a professional responsible for deploying, installing, and supporting products or systems at client sites. They work directly with customers to ensure that new technologies or processes are properly integrated and fully functional. Their duties often include training end-users, troubleshooting issues, and providing ongoing support to ensure client satisfaction. Field Implementation Specialists typically collaborate with project managers, technical teams, and clients to deliver seamless implementations. This role requires strong communication, problem-solving skills, and technical expertise.

What is the difference between Field Implementation Specialist vs Field Service Technician?

AspectField Implementation SpecialistField Service Technician
Required CredentialsTypically requires a bachelor's degree in a relevant field and industry-specific certificationsUsually requires technical certifications and relevant technical training
Work EnvironmentPrimarily on-site at client locations, focusing on deploying and configuring products or systemsPrimarily on-site or in the field, performing maintenance, repairs, and troubleshooting
Employer & Industry UsageCommon in technology, telecommunications, and software industries for client onboardingCommon in manufacturing, IT, and equipment services for maintenance and repairs

The main difference is that a Field Implementation Specialist focuses on deploying and configuring new systems or products for clients, often during onboarding, while a Field Service Technician primarily performs maintenance, repairs, and troubleshooting of existing equipment. Both roles require technical skills and on-site work, but their core responsibilities differ based on the project lifecycle stage.

What are the key skills and qualifications needed to thrive as a Field Implementation Specialist, and why are they important?

To thrive as a Field Implementation Specialist, you need strong project management skills, technical troubleshooting abilities, and typically a bachelor's degree in a relevant field such as IT, engineering, or business. Familiarity with CRM software, implementation tools, and industry-specific platforms or certifications is often required. Excellent communication, adaptability, and problem-solving skills set top performers apart in this role. These skills are crucial for ensuring smooth system rollouts, effective client training, and successful adoption of solutions in dynamic field environments.

What are the typical day-to-day responsibilities of a Field Implementation Specialist?

As a Field Implementation Specialist, your daily tasks often involve coordinating with clients and internal teams to deploy and support new systems or products at client sites. You may spend your days traveling to project locations, conducting on-site installations, troubleshooting issues, training end users, and ensuring that project timelines and quality standards are met. Collaboration with project managers, technical support teams, and customers is a key aspect of the role, so strong communication and problem-solving skills are essential. This position requires adaptability, as each client site may present unique challenges and environments.
More about Field Implementation Specialist jobs
What states have the most Field Implementation Specialist jobs? States with the most job openings for Field Implementation Specialist jobs include:
What job categories do people searching Field Implementation Specialist jobs look for? The top searched job categories for Field Implementation Specialist jobs are:
Field Implementation Specialist jobs near you
Infographic showing various Field Implementation Specialist job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $50,871 per year, or $24.5 per hour.
Field Implementation Specialist

Field Implementation Specialist

Cadwell

Boston, MA

Other

Posted 11 days ago

Job description

Position Summary:
The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their assigned customer product deployments, primarily within the assigned geographical territory. This role works within Cadwell's Technical Installation team to ensure that all Cadwell-supplied products (both software and hardware) are unpacked, assembled, interconnected, deployed, preconfigured, tested, and ready for use. Additionally, this role is responsible for training customers on the use of installed hardware and software. Customer satisfaction scores, post-go-live call volumes, and sustainable fiscal metrics are key success indicators for this role.
Key Responsibilities:
  • Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to
    work with those releases.
  • Work with Cadwell's Manager, Technical Implementation to develop strategies that constantly improve customer 'go-live' experiences, and Installation Team efficiency.
  • Use Technical Installation Team's Key Performance Indicators (KPI's) to constantly reappraise personal performance.
  • Work within the Technical Installation Team to deliver all Technical Installation elements in each assigned product deployment. Typical requirements being to:
Work with Customer Implementation Team colleagues to ensure appropriate Technical Installation expectations established during the sales process.

Verify that all appropriate Technical Installation deliverables, and timelines, are documented in a detailed Scope of Work to be signed by both parties prior to the point-of-sale and upon successful fulfillment.

Coordinate with Customer Implementation Team colleagues to create an Implementation Plan fulfilling all Technical Installation requirements for each 'go-live'.

Fulfill all Technical Installation deliverables in each 'go-live' plan including onsite installation.

Currently, provides customer training when an Implementation does not include a dedicated training resource.

Document and escalate any technical installation issues to the Manager, Implementation Planning, as necessary.

Preclude subsequent escalations by recommending appropriate updates to Implementation Team Procedures and Product Installation instructions.
  • Assist with the specification of Technical Installation requirements for product enhancements and new product designs.
  • Escalate any issues of concern to Manager, Technical Installation in a timely manner.
  • Participate in all Technical Implementation Team Meetings, collaborating with colleagues to maximize team efficiency.
  • Provide assistance with clinical configuration and training when appropriate.
  • Other duties as assigned. 
Job Knowledge / Requirements:
  • Exemplary listening, communication and collaboration skills, with an established ability to work cross-functionally.
  • Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and efficiency.
  • Expertise in technical installations, troubleshooting, root-cause identification, corrective and preventive process improvement.
Education / Experience:
  • Combination of 4+ years of related experience and education in IT or biomedical engineering and/or clinical neurodiagnostic disciplines.
  • Approximately 3+ years of experience working with teams in a regulated environment (ISO, FDA, MDR, etc.) is preferred.
  • Experience with medical devices, healthcare technology, or complex equipment installations is preferred.
  • Clinical registrations and certifications commensurate with assigned modalities are preferred.
  • Previous experience with installation management applications, CRM systems, and analytics tools is preferred.
Physical Requirements:
  • Ability and willingness to travel up to 80% of the time.
  • Residence near an airport that serves the assigned territory.
  • Ability to lift and transport equipment up to 50 pounds and to accommodate frequent standing, walking, bending and use of hand tools.
  • Valid driver's license and ability to obtain required travel documentation.
  • This position requires on-site visitation at medical facilities. As such, the candidate must be able to meet credentialing company and medical facility requirements.
  • Work outside of regular business hours may be required to meet business needs.
Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.
 

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