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Process Implementation Manager Jobs (NOW HIRING)

Macy's

Process Implementation Specialist

Manhattan, NY · On-site

$81.12K - $135.12K/yr

Develop clear, engaging change management communications that explain what is changing, why it ... Process implementation, operations, or workflow enablement or * Training, change enablement, or ...

Macy's

Process Implementation Specialist

Manhattan, NY

$81.12K - $135.12K/yr

Develop clear, engaging change management communications that explain what is changing, why it ... Process implementation, operations, or workflow enablement or * Training, change enablement, or ...

Lantern

Implementation Manager

Dallas, TX

Implementation Manager This position will provide end-to-end ownership of client implementations ... Process documentation - Refining and updating SOP's and resources so that all team members can ...

Allied Solutions LLC

Implementation Manager

Carmel, IN · On-site

Drives process and procedure enhancements to improve team performance and overall implementation ... Stakeholder Management - 20% Effective stakeholder management is an essential responsibility for an ...

Allied Solutions LLC

Implementation Manager

Carmel, IN · On-site

Drives process and procedure enhancements to improve team performance and overall implementation ... Stakeholder Management - 20% Effective stakeholder management is an essential responsibility for an ...

Lantern

Implementation Manager

Dallas, TX

Implementation Manager This position will provide end-to-end ownership of client implementations ... Process documentation - Refining and updating SOP's and resources so that all team members can ...

Allied Solutions

Implementation Manager

Carmel, IN

Drives process and procedure enhancements to improve team performance and overall implementation ... Stakeholder Management - 20% Effective stakeholder management is an essential responsibility for an ...

Campfire

Implementation Manager

San Francisco, CA

Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven ... Implementation Managers own the entire implementation process, including kickoff, configuration ...

Propio

Implementation Manager

Overland Park, KS · On-site

Deliver remote or onsite training and end-user support during implementation processes. * Conduct ... Fundamental project management skills. * Strong organizational and analytical skills with high ...

Propio

Implementation Manager

Overland Park, KS · On-site

Deliver remote or onsite training and end-user support during implementation processes. * Conduct ... Fundamental project management skills. * Strong organizational and analytical skills with high ...

VBA Software

Implementation Manager

Germantown, WI · Remote

The Implementation Manager will lead clients through our implementation process and ensure a successful onboarding. What can we offer you? VBAis a cloud-based high growth healthcare SAAS company ...

Corestream

Implementation Manager

Tampa, FL · On-site

Implementation Manager Hybrid or Remote (from SE US) / Full-Time Corestream is seeking an ... Proficiency in project management, word processing, and spreadsheet computer software applications ...

Collectly

Implementation Manager

San Francisco, CA

Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and ... Create detailed documentation of implementation processes, configurations, and client-specific ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Improve existing implementation processes to increase speed, efficiency and customer satisfaction

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Improve existing implementation processes to increase speed, efficiency and customer satisfaction

Dealpath

Implementation Manager

New York, NY

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Improve existing implementation processes to increase speed, efficiency and customer satisfaction

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Improve existing implementation processes to increase speed, efficiency and customer satisfaction

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$39K

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How much do process implementation manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for process implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

More about Process Implementation Manager jobs
What cities are hiring for Process Implementation Manager jobs? Cities with the most Process Implementation Manager job openings:
What states have the most Process Implementation Manager jobs? States with the most job openings for Process Implementation Manager jobs include:
What job categories do people searching Process Implementation Manager jobs look for? The top searched job categories for Process Implementation Manager jobs are:
Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Process Implementation Specialist

Process Implementation Specialist

Macy's

Manhattan, NY • On-site

$81.12K - $135.12K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Macy's rating

6.1

Company rating: 6.1 out of 10

Based on 835 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description

Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As part of the Marketing Process Improvement team, the Marketing Systems Implementation Specialist plays a critical role in driving the successful rollout, adoption, and ongoing support of standardized marketing processes and operational technology. This role focuses on execution and enablement, partnering closely with process design and MarTech teams to bring newly defined ways of working to life across Macy's Inc. - which includes Macy's, Bloomingdales, and Blue Mercury for marketing processes and operational technology.
As an individual contributor, this role translates approved process designs into clear, actionable communications, training, and support experiences that ensure teams understand, adopt, and consistently apply new processes. The Specialist is highly collaborative, detail-oriented, and user-focused-serving as a key bridge between process design and day-to-day execution.
What You Will Do
Process Rollout & Implementation
  • Execute the rollout of newly defined marketing processes developed by the Senior Manager, Process Design & Optimization and Process Design Specialists
  • Support implementation planning activities, including rollout sequencing, readiness checklists, and adoption milestones
  • Coordinate with cross-functional partners to ensure a smooth transition to new ways of working

Change Management & Communications
  • Develop clear, engaging change management communications that explain what is changing, why it matters, and how teams will work differently
  • Partner with the Process Design team to ensure messaging aligns to process intent and business objectives
  • Collaborate across marketing, merchandising, digital, and technology teams for effective implementation
  • Create implementation announcements, launch materials, FAQs, and follow-up communications to reinforce adoption

Training & Enablement
  • Produce high-quality end-user training materials, including:
  • Training presentations and decks
  • Live and virtual training session content
  • Quick reference guides, job aids, and step-by-step documentation
  • Lead live training sessions, office hours, and team-specific enablement sessions to ensure understanding and confidence
  • Tailor training content to different audiences, roles, and levels of process complexity

Post-Implementation Support
  • Provide hands-on implementation support following launch, including:
    • Hosting office hours
    • Managing process-related Q&A through designated team channels
    • Supporting additional team or role-specific training requests
  • Partner with platform, operations, or workflow teams as needed to help resolve adoption challenges

Feedback, Insights & Continuous Improvement Support
  • Capture end-user feedback, common pain points, and areas of confusion during and after implementation
  • Identify opportunities for process clarification, enhancement, or optimization
  • Share insights and recommendations with the Process Design & Optimization team to inform future iterations
  • Contribute to a culture of continuous improvement by reinforcing process standards and best practices
  • Ongoing training support for end-users on operational technology
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need
  • Strong written and verbal communication skills, with the ability to simplify complex processes
  • Experience creating training and enablement materials for diverse audiences
  • Comfortable facilitating live training sessions and group discussions
  • Highly organized with strong attention to detail and follow-through
  • Customer- and user-focused mindset with a passion for enablement and adoption
  • Ability to work effectively in a large, matrixed organization
  • Proactive, adaptable, and comfortable working within defined processes and standards

Basic Qualifications:
  • 3-6+ years of experience in:
    • Process implementation, operations, or workflow enablement or
    • Training, change enablement, or systems/process support roles
  • Experience supporting process or system changes within a marketing, operations, or enterprise environment preferred
  • Familiarity with collaboration tools, process documentation platforms, and workflow or project management systems is a plus

Preferred Qualifications:
  • Experience applying formal process improvement methodologies within marketing, creative operations, or enterprise workflow environments
  • Experience with Adobe Content Supply Chain solutions (Workfront, AEM, Target, etc.)
  • Experience with Microsoft Visio or LucidChart for process documentation

Who You Are
  • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Able to work a flexible schedule based on department and company needs.

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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