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Process Implementation Manager Jobs in Ohio (NOW HIRING)

VPL, Inc

Implementation Manager

Columbus, OH · Remote

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

Socket.dev

Implementation Manager

Cincinnati, OH · On-site

Responsible for developing and managing implementation plans, coordinating cross-functional teams ... Ensure any client process variations are fully documented and communicated to internal support ...

AssistIQ

Implementation Manager

Columbus, OH · On-site +1

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

VPL, Inc

Implementation Manager

Columbus, OH · On-site

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

AssistIQ

Implementation Manager

Columbus, OH

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

AssistIQ

Sr. Implementation Manager

Columbus, OH

Continuously improve implementation processes, including: * Evolving training materials for ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

giftHEALTH Inc

Implementation Manager

Columbus, OH · On-site

$98K - $123K/yr

... processes and engineering team dynamics, with demonstrated experience developing and executing technical project plans. * Excellent communication and stakeholder management skills, with experience ...

McKesson

Implementation Analyst

Columbus, OH · On-site

Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements * Collaborate with system integration team and ensure ...

McKesson

Implementation Analyst

Columbus, OH · On-site

Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements * Collaborate with system integration team and ensure ...

Pwc

Pricefx Implementation Lead - Manager

Columbus, OH · On-site

$99K - $232K/yr

You will manage the end-to-end delivery process, collaborating with cross-functional teams to drive successful technology implementations. As a Manager, you will lead teams and manage client accounts ...

Pwc

Pricefx Implementation Lead - Manager

Cleveland, OH · On-site

$99K - $232K/yr

You will manage the end-to-end delivery process, collaborating with cross-functional teams to drive successful technology implementations. As a Manager, you will lead teams and manage client accounts ...

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Process Implementation Manager information

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Ohio?

For Process Implementation Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Process Implementation Manager jobs in Ohio look for?

The top searched job categories for Process Implementation Manager jobs in Ohio are:

What cities in Ohio are hiring for Process Implementation Manager jobs?

Cities in Ohio with the most Process Implementation Manager job openings:

Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Implementation Manager

Columbus, OH • Remote

VPL, Inc
Couriers and Messengers Services • 51 - 200 employees
Learn more about VPL, Incexternal

Full-time

Re-posted 18 days ago

Key responsibilities

  • Lead customers through the process of implementing VPL's software and services.

  • Act as the primary point of contact for internal stakeholders and the customer's project team, managing communication and expectations.

  • Manage project timelines, scope requirements, and ensure timely delivery of implementation milestones.

Job description

Who We Are

VPL is a healthcare logistics technology company that powers the movement of medications and medical supplies across the healthcare ecosystem. Through a centralized platform for shipping, tracking, and analytics, VPL helps pharmacies and supply chain teams improve operational efficiency, gain visibility into performance, and make smarter logistics decisions.

What We're Looking For

The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between Sales, Account Management, Finance, Product, the customer, and their third-party vendors. The individual filling this role must be able to demonstrate strong project management and customer relationship management skills as you will be responsible for providing excellent customer experiences. You will be expected to collaborate with stakeholders across departments and from all levels of the customer and VPL organizations to collect data, documentation, and specifications to ensure each implementation is tailored to the specific needs of the customer. This will require knowledge of how VPL's services and solutions can be customized and consulting with the customer to configure and launch a program that helps them achieve their business objectives.You will utilize a standard implementation methodology to establish project timelines and ensure project milestones are achieved efficiently and with high quality and you will be expected to contribute to the continuously improving VPL's implementation processes.

What You'll Do

  • Participate as a key member of the Implementation team charged with successfully implementing the Company's software and services and become a subject matter expert in the software's functionality
  • Act as the primary point of contact for internal stakeholders and the customer's project team, ERP project managers/consultants, and dependent third-party vendors and partners during the implementation process
  • Lead discussions with customers via web conference regarding their business requirements and provide recommendations on usage of VPL services and solutions via screen share.; documenting and tracking the progress in project management software
  • Correctly scope requirements, and clearly prioritize tasks and communicate issues to ensure customer satisfaction and timely delivery within the agreed upon project timeline
  • Manage relationships and expectations with internal and external project stakeholders, fostering mechanisms to keep all informed of progress, issues, and risks and maintain accountability for on-time, high-quality delivery
  • Leverage problem-solving and critical thinking and independent thinking skills to overcome challenges, manage risks, and resolve issues that threaten the project's scope or timeline
  • Maintain and expand knowledge and proficiency in the implementation job function, VPL products and services, and implementation best practices. VPL and its software and services are evolving rapidly, so being able to learn and adapt quickly is required.
  • Document best practices and embrace continuous improvement methodologies
  • Manage internal strategic projects, as assigned


What You'll Bring

  • Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook, FHIR, etc.) desired. Candidates must be able to demonstrate this experience, including managing many projects in different phases concurrently and working as part of a team
  • Have 2-3 years' prior hands-on experience configuring web-based software solutions
  • Have 1-2 years' experience activating and configuring parcel carrier accounts along with setting up workstations and label printers
  • Knowledge of remote desktop access software (e.g. GoToMyPC, AnyDesk, etc.)
  • Flexibility to adjust to a dynamic work environment, learn and assimilate new information quickly, and contribute to a growing and maturing team
  • A customer driven approach with the ability to foster trusting and consultative customer relationships and influence decisions towards customer value
  • Effective management of their own work schedule with little to no supervision while meeting project timelines
  • Attention to detail, outstanding organizational skills, excellent follow-through, and reliability
  • Excellent verbal and written communication skills and proficiency in current common workplace technologies (e.g. Microsoft Office Suite, Jira, Salesforce, etc.)
  • A commitment to process and continuous improvement methodologies

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