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Process Implementation Manager Jobs in Ohio (NOW HIRING)

This position will report to the Engineering Manager. Job Scope Utilizes technical information and ... implementation. * Lead technical development efforts at the site level from evaluating data to ...

Lead process improvement projects from concept through implementation, managing timelines, budgets, resources, and risks to achieve operational goals. * Optimize PTFE compounding, extrusion, and ...

Lead process improvement projects from concept through implementation, managing timelines, budgets, resources, and risks to achieve operational goals. * Optimize PTFE compounding, extrusion, and ...

Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate. * Establish a strong working ...

Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate. * Establish a strong working ...

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Process Implementation Manager information

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Ohio?

For Process Implementation Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Process Implementation Manager jobs?

Cities in Ohio with the most Process Implementation Manager job openings:

Infographic showing various Process Implementation Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Healthcare EDI Implementation & Support Specialist

Middleburg Heights, OH • Hybrid

Quadax, Inc.
Health Care and Social Assistance • 501 - 1,000 employees

$50K - $60K/yr

Full-time

Re-posted 4 days ago


Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Division/Department: EDI

Location: Middleburg Heights, Ohio (Hybrid: 3 days in office, 2 days remote)

Summary: Responsible for the overall management of RemitMax implementations and ongoing customer support. This role requires strong organizational, communication, and analytical skills. Knowledge of remittance processing and ANSI 835 remittance files is highly beneficial. Travel requirements are up to 20%.

 Responsibilities:

 Implementation Management (20%)

  • Lead RemitMax (proprietary medical billing remittance software) implementations from kickoff through go live.
  • Coordinate with customers, vendors, banking partners, EHR/ECM systems, and internal teams.
  • Conduct discovery sessions, manage project plans and timelines, facilitate status meetings, and provide implementation reporting.
  • Deliver customer training and support system integration, configuration, testing, and deployment activities.

Customer Support & Relationship Management (60%)

  • Provide ongoing customer support and training.
  • Monitor customer satisfaction, adoption, and operational performance.
  • Identify process improvement opportunities and gather requirements for system enhancements.
  • Respond to customer requests and coordinate issue resolution.

Project Documentation & Quality Assurance (20%)

  • Create and maintain project documentation, meeting notes, training materials, and operational procedures.
  • Perform quality assurance testing of implementations and system changes prior to release.

Key Skills & Qualifications

  • Strong organizational, analytical, and communication skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Experience leading customer-facing meetings and implementations.
  • Knowledge of electronic remittance processing, EOBs, claims processing, and ANSI 835/837 transactions preferred.
  • Project management experience preferred.

Physical Demands: General office environment requiring the ability to sit and/or stand for extended periods. Regular use of standard office equipment, including a computer, keyboard, mouse, telephone, and calculator. Ability to occasionally lift and carry up to 25 pounds. Must be able to work effectively in a fast-paced environment, balancing multiple priorities and meeting deadlines while adapting to changing business needs. The role requires sound judgment, the ability to quickly learn new concepts and processes, and effective communication with employees, customers, and business partners at all organizational levels.

Salary Range: $50k-$60k


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