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Insurance Implementation Specialist Jobs in Ohio

Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...

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Insurance Implementation Specialist information

See Ohio salary details

$13

$32

$68

How much do insurance implementation specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for insurance implementation specialist in Ohio is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $23.99 and $33.12 per hour, depending on experience, location, and employer.

What is an Insurance Implementation Specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

What does an implementation specialist do?

An implementation specialist is responsible for deploying and configuring insurance products or systems for clients, ensuring smooth integration with existing processes. They often coordinate with sales, technical teams, and clients, utilizing tools like project management software and requiring strong communication and technical skills. Their work typically involves training users and providing ongoing support during the implementation process.

How much do insurance specialists make in the US?

Insurance Implementation Specialists in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and employer size. Entry-level roles may start lower, while experienced specialists with certifications can earn higher salaries, often supplemented with benefits and bonuses.

What are the key skills and qualifications needed to thrive as an Insurance Implementation Specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the role of an insurance specialist?

An insurance implementation specialist is responsible for onboarding new clients, configuring insurance products, and ensuring smooth integration of policies into company systems. They often collaborate with sales, underwriting, and customer service teams, and may use specialized software to manage policy data and compliance requirements.

How does an Insurance Implementation Specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management at the highest level.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

What are popular job titles related to Insurance Implementation Specialist jobs in Ohio? For Insurance Implementation Specialist jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Insurance Implementation Specialist jobs? Cities in Ohio with the most Insurance Implementation Specialist job openings:
Infographic showing various Insurance Implementation Specialist job openings in Ohio as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $67,407 per year, or $32.4 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Implementation Specialist

This position will involve ownership of the day-to-day program governance of our smaller scale Corporate Performance Management (CPM) implementations or as the primary domain area owner of our medium and large-scale projects. Implementation Specialists will serve as Finit's primary "face" to our clients.

Responsibilities:

  • Serve as the day-to-day full-time project lead responsible for the successful execution of the delivery and solution workstreams.
  • Manage project team members through all phases of program execution following mobilization and foundation design.
  • Act as the primary point of contact between the client and the implementation team.
  • Ensure that all stakeholders, both internal and external, are kept informed of project progress, risks, and issues.
  • Serve substantial technical build and development role inside of OneStream, assisting frequently on less complex build tasks as needed to support team.
  • Establish mid-term project goals and plans for governance of the project and team.
  • Delegate tasks effectively to project teams while ensuring optimal resource allocation and timely delivery.
  • Set and communicate clear performance expectations, provide feedback, and address team challenges.
  • Mentor Finitians who are on the IS growth path.
  • Perform responsibilities in accordance with Finit values and standards of excellence.
  • Communicate proactively and maintain sufficient documentation to ensure clarity and transparency.
  • Foster continuous learning and growth and help enable fellow Finitians.
  • Build and develop authentic relationships with clients and team members.

Skills:

  • Implementation Specialists will typically have 2-4+ years experience with CPM software and/or the financial close cycle.
  • Content/functional expertise in the several core EPM knowledge areas, including: Forecasting, Planning and Analysis, Consolidation and Reporting.
  • Previous experience managing small teams.
  • Excellent written and verbal skills, and capable of tailoring communication based on the knowledge and needs of specific audiences.
  • Outstanding interpersonal skills to assist with managing both Finit staff and client stakeholders within the expectations of Finit's core values.
  • Energized by projects with high degree of uncertainty. Can manage this uncertainty appropriately for other team members.
  • Strong problem-solving and troubleshooting skills with the ability to exercise consistently good judgement.
  • High competence in the Microsoft Office suite (Word, Excel, PowerPoint).

Qualifications:

  • 8-10+ years of CPM Experience
  • 8+ years of technical experience in a multidimensional CPM product
  • 2+ years of OneStream experience
  • Finit values champion

The Finit Culture:

We are seeking candidates who share Finit's core cultural values of integrity, personal drive, innate curiosity, and empathy for others. Our consultants enrich the experience of their clients and colleagues by being candid yet egoless and collaborative yet self-directed. We are driven to deliver on behalf of others, and we look for candidates who can demonstrate their own inquisitiveness, grit, and personal approach.

Benefits:

  • Excellent Medical Plan
  • Dental & Vision Insurance
  • Life Insurance
  • Short & Long Term Disability Insurance
  • Profit Sharing
  • Yearly company trip for every employee and a guest
  • Flexible PTO with no hard limit on vacation.
  • Paid Holidays
  • Retirement Plan
  • "Make Life Easier" perk ($100/month for services such as house-cleaning/lawn-care services)
  • 3 month paid sabbatical after 10 years of employment
  • Charitable Donation Match
  • Paid Time Off to volunteer

Why Finit:

  • Strong family culture characterized by good-natured, humble people who like helping each other learn and grow.
  • Opportunities for a wide variety of project work across many industries.
  • 2 weeks per year of training and professional development.
  • Finit is debt free and has no external owners. All Finit partners are actively involved in consulting, sales, and/or operations. Finit has never had a layoff and has enjoyed very low employee turnover since inception in 2002.

EEO Statement:

Finit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, domestic violence victim status, national origin, ancestry, citizenship, age, disability, marital status, amnesty, genetic information, family medical history, political affiliation or status in the military or as a covered veteran in accordance with applicable federal, state and local laws.

Finit complies with federal and state laws concerning the employment of persons with disabilities. Finit will reasonably accommodate qualified individuals with disabilities. If reasonable accommodation is needed during the recruitment process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to Nicole Emerson, Managing Director, People & Culture.

Remote Workplace:

Employees at Finit primarily work remotely. Our consultants may have some travel requirements to client locations. Our main corporate office is located in Cincinnati, OH and may be used for collaborative work.

Job Location:

This is a remote position open to candidates across the United States. The role includes travel requirements that may be up to 40% of the time, although actual travel expectations will vary based on client needs, project phase, and individual role responsibilities. While travel frequency can fluctuate, candidates should be comfortable with regular travel as part of supporting client engagements and business objectives.

E-Verify Employer:

Finit is an E-Verify employer. E-Verify is an internet-based system that compares information from your Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.

Physical Requirements:

The role is primarily based in an office setting, accounting for approximately 60% of the workday, involving tasks such as computer-based work, attending meetings, and conducting routine office activities. Travel constitutes a significant part of this role, comprising up to 40% of work time. This includes both car and air travel to client sites, conferences, and meetings.

  • Sitting: Extensive periods of sitting are required, including working at a desk and during travel. This accounts for approximately 55% of the workday.
  • Standing: Standing is occasionally required, typically during client engagements, presentations, or networking events, constituting about 15% of the workday.
  • Walking: Regular walking is necessary for moving within offices at client sites, and during travel, making up about 15% of the workday.
  • Lifting and Carrying:
    • Weight Range: The role may require lifting and carrying items such as laptops, portable presentation equipment, and document files, usually not exceeding 20 pounds.
    • Frequency: Occasional Lifting: Occurs approximately 15% of the workday, primarily during travel.
    • Frequent or Constant Lifting: Not typically required for this role.
  • Talking on Phone Conversation: Engaging in phone conversations with clients and team members is frequent, making up about 35% of the workday.
  • Web Conferencing: Participating in web conferences with clients and internal teams is a regular part of the role, accounting for approximately 35% of the workday.