As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.
As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.
ADP is hiring an Insurance Implementation & Service Specialist. As an Insurance Implementation & Service Specialist you will be the client's first point of contact post sale, managing the ...
ADP is hiring an Insurance Implementation & Service Specialist. As an Insurance Implementation & Service Specialist you will be the client's first point of contact post sale, managing the ...
ADP is hiring an Insurance Implementation & Service Specialist. As anInsurance Implementation & Service Specialistyou will be the client's first point of contact post sale, managing the ...
ADP is hiring an Insurance Implementation & Service Specialist. As anInsurance Implementation & Service Specialistyou will be the client's first point of contact post sale, managing the ...
As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.
As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.
Health Benefits Implementation Specialist
South Burlington, VT · On-site
$65K - $80K/yr
About the Role Cobalt Benefits Group is seeking a Health Benefits Implementation Specialist to ... What We're Looking For * 2+ years of experience in health insurance implementation or a closely ...
Quick apply
Health Benefits Implementation Specialist
South Burlington, VT · On-site
$65K - $80K/yr
About the Role Cobalt Benefits Group is seeking a Health Benefits Implementation Specialist to ... What We're Looking For * 2+ years of experience in health insurance implementation or a closely ...
Health Benefits Implementation Specialist
South Burlington, VT · On-site
$65K - $80K/yr
Cobalt Benefits Group is seeking a Health Benefits Implementation Specialist to support the ... What We're Looking For * 2+ years of experience in health insurance implementation or a closely ...
Quick apply
Health Benefits Implementation Specialist
South Burlington, VT · On-site
$65K - $80K/yr
Cobalt Benefits Group is seeking a Health Benefits Implementation Specialist to support the ... What We're Looking For * 2+ years of experience in health insurance implementation or a closely ...
Implementation Specialist
Brecksville, OH · On-site
Implementation Specialist at Ahola The Implementation Specialist will work closely with the Sales ... Company-Paid Life Insurance and Short-Term Disability * Company-Paid Employee Assistance Plan Perks
Implementation Specialist
Brecksville, OH · On-site
Implementation Specialist at Ahola The Implementation Specialist will work closely with the Sales ... Company-Paid Life Insurance and Short-Term Disability * Company-Paid Employee Assistance Plan Perks
Implementation Specialist
Bloomington, MN · On-site
$60K - $80K/yr
The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...
Implementation Specialist
Bloomington, MN · On-site
$60K - $80K/yr
The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...
Implementation Specialist
Minneapolis, MN · On-site
$60K - $80K/yr
The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...
Quick apply
Implementation Specialist
Minneapolis, MN · On-site
$60K - $80K/yr
The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...
Implementation Specialist
New York, NY · On-site
$80K - $90K/yr
Job Overview: A CureMD Implementation Specialist (IS) leads the implementation process to ... insurance. * 401(k) retirement plan with 100% employer match up to 4%. * Generous paid time off ...
Implementation Specialist
New York, NY · On-site
$80K - $90K/yr
Job Overview: A CureMD Implementation Specialist (IS) leads the implementation process to ... insurance. * 401(k) retirement plan with 100% employer match up to 4%. * Generous paid time off ...
Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...
Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...
Implementation Specialist
Cincinnati, OH · On-site
Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...
Implementation Specialist
Cincinnati, OH · On-site
Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...
Implementation Specialist
Richfield, OH · Hybrid
$45K - $50K/yr
GMS, one of the nation's leading PEOs, is hiring Implementation Specialists in Richfield, OH! If ... insurance brokers) We make employee management simpler, safer, and stronger. We save you time and ...
Quick apply
Implementation Specialist
Richfield, OH · Hybrid
$45K - $50K/yr
GMS, one of the nation's leading PEOs, is hiring Implementation Specialists in Richfield, OH! If ... insurance brokers) We make employee management simpler, safer, and stronger. We save you time and ...
Implementation Specialist
Davenport, IA · On-site
SISCO (Self Insured Services Company) is a leading third-party benefit administration firm ... adding an Implementation Specialist to our team. Essential Functions: * Coordinate the ...
Quick apply
Implementation Specialist
Davenport, IA · On-site
SISCO (Self Insured Services Company) is a leading third-party benefit administration firm ... adding an Implementation Specialist to our team. Essential Functions: * Coordinate the ...
Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they ... PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for ...
Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they ... PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for ...
As an Implementation Specialist, you will lead customers through onboarding, data migration ... Fully company paid life insurance * 401(k) with company matching * Flexible Spending Account * Up ...
Quick apply
As an Implementation Specialist, you will lead customers through onboarding, data migration ... Fully company paid life insurance * 401(k) with company matching * Flexible Spending Account * Up ...
As an Implementation Specialist, you will lead customers through onboarding, data migration ... Fully company paid life insurance * 401(k) with company matching * Flexible Spending Account * Up ...
Quick apply
As an Implementation Specialist, you will lead customers through onboarding, data migration ... Fully company paid life insurance * 401(k) with company matching * Flexible Spending Account * Up ...
Pharmacy Implementation Specialist
Boston, MA · On-site
$70K - $85K/yr
Develops relationships with local insurances, drug representatives, and external care providers to ... Implementation Specialist must have current active National Certification verified by PTCB. * Must ...
Pharmacy Implementation Specialist
Boston, MA · On-site
$70K - $85K/yr
Develops relationships with local insurances, drug representatives, and external care providers to ... Implementation Specialist must have current active National Certification verified by PTCB. * Must ...
We are looking to fill an open "Implementation Specialist" role. This person is tasked with ... Benefits include: health and dental insurance, 401(k), PTO and paid holidays.
We are looking to fill an open "Implementation Specialist" role. This person is tasked with ... Benefits include: health and dental insurance, 401(k), PTO and paid holidays.
Implementation Specialist
Pittsburgh, PA · On-site +1
Implementation Specialist -- SoftWriters More than a technology company. Empower LTC Pharmacies ... Comprehensive health, dental, and vision insurance * Employee wellness programs Growth-Focused ...
Implementation Specialist
Pittsburgh, PA · On-site +1
Implementation Specialist -- SoftWriters More than a technology company. Empower LTC Pharmacies ... Comprehensive health, dental, and vision insurance * Employee wellness programs Growth-Focused ...
Insurance Implementation Specialist information
See salary details
$14.18 - $19.45
3% of jobs
$19.45 - $24.72
19% of jobs
$25.11 is the 25th percentile. Wages below this are outliers.
$24.72 - $29.98
35% of jobs
$33.76 is the 75th percentile. Wages above this are outliers.
$29.98 - $35.25
24% of jobs
$35.25 - $40.52
6% of jobs
$40.52 - $45.78
5% of jobs
$45.78 - $51.05
2% of jobs
$51.05 - $56.32
1% of jobs
$56.32 - $61.58
1% of jobs
$61.58 - $66.85
1% of jobs
$66.85 - $72.12
1% of jobs
$14
$34
$72
How much do insurance implementation specialist jobs pay per hour?
What is an Insurance Implementation Specialist?
What does an implementation specialist do?
How much do insurance specialists make in the US?
What are the key skills and qualifications needed to thrive as an Insurance Implementation Specialist, and why are they important?
What is the role of an insurance specialist?
How does an Insurance Implementation Specialist typically collaborate with clients and internal teams during the onboarding process?
What is the highest paying position in insurance?
What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?
| Aspect | Insurance Implementation Specialist | Insurance Customer Service Representative |
|---|---|---|
| Primary Role | Implementing new insurance policies, onboarding clients, and ensuring smooth setup | Assisting clients with policy inquiries, billing, and general account support |
| Required Credentials | Insurance licenses, industry knowledge, communication skills | Basic insurance knowledge, customer service skills, sometimes licenses |
| Work Environment | Office-based, client-facing, project-oriented | Call centers, office settings, remote options |
| Employer & Industry Usage | Insurance companies, brokers, agencies | Insurance companies, customer service centers |
The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

Job description
As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of the clients to the Client Service Team.
You will spend most of your day receiving and reviewing sales order, policy information and client information for completeness and work closely with sales to notify them of any outstanding issues/items. Make wekcome calls to the client to establish a relationship with the client, set and reinforce expectations, confirm information and answer any questions the clients may have. Classify employees, owner/officers in all applicable systems to ensure accurate premium deductions. Be available to take client calls and service client through first premium impound ensuring all features have started prior to turnover to Client Service.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
What you'll do: Responsibilities
What you can expect on a typical day:
- Onboard Client. You'll create exceptional onboarding experiences for Insurance Products implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
- Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
- Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
- Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.
- You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE: Requirements
- Prior experience is not required; we will train you to be successful!
- You can work overtime hours during peak seasons.
- Strong Professionalism and business acumen
- Strong follow-up skills for timely and effective closure of open items on Sales Orders and in the Implementation Process
- Strong oral communication skills with clients, sales, and other service associates.
- Strong ability to work effectively under pressure of time constraint, while maintaining a professional service and attitude.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above, OR
- Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE: Preferred Qualifications
- Must have or receive the appropriate Property & Casualty insurance license within 30 days of employment. ADP will support successful candidates in the testing process.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.
About ADP
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949