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Insurance Implementation Specialist Jobs (NOW HIRING)

ADP

Implementation Specialist

Louisville, KY · On-site

As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.

ADP

Implementation Specialist

Louisville, KY

As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service.

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...

Comploy

Implementation Specialist

Denver, CO

Position Title: Implementation Specialist Location: In-office, Denver, CO Reports to ... Our fully inhouse team brings together expertise across payroll, HR compliance, benefits, insurance ...

Comploy

Implementation Specialist

Denver, CO · On-site

$80K - $85K/yr

Position Title: Implementation Specialist Location: In-office, Denver, CO Reports to ... insurance, and PEO/ASO services, ensuring seamless, coordinated support. We focus on simplifying ...

Points North

Implementation Specialist

Bloomington, MN · On-site

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and ...

CureMD Healthcare

Implementation Specialist

New York, NY · On-site

$80K - $90K/yr

Job Overview: A CureMD Implementation Specialist (IS) leads the implementation process to ... insurance. * 401(k) retirement plan with 100% employer match up to 4%. * Generous paid time off ...

Finit

Implementation Specialist

Cincinnati, OH · On-site

Implementation Specialist This position will involve ownership of the day-to-day program governance ... Dental & Vision Insurance * Life Insurance * Short & Long Term Disability Insurance * Profit ...

Factset

Lead Implementation Specialist

Boston, NY

Lead Implementation Specialists should collaborate with and mentor junior members of the ... This includes health, life, and disability insurance, as well as retirement savings plans and a ...

Factset

Lead Implementation Specialist

Chicago, IL

Lead Implementation Specialists should collaborate with and mentor junior members of the ... This includes health, life, and disability insurance, as well as retirement savings plans and a ...

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All JobsInsurance Implementation Specialist Jobs

Insurance Implementation Specialist information

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$14

$34

$72

How much do insurance implementation specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

Is an insurance implementation specialist a stressful job?

An insurance implementation specialist often faces deadlines, detailed data management, and client interactions, which can contribute to work-related stress. However, the level of stress varies depending on the employer, workload, and individual skills in organization and communication.
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Insurance Implementation Specialist jobs near you
Infographic showing various Insurance Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Insurance Implementation Specialist

ADP

Florham Park, NJ • On-site

Full-time

PTO

Re-posted 29 days ago

Job description

ADP is hiring an Insurance Implementation Specialist.
As an Insurance Implementation Specialist you will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of the clients to the Client Service Team.
You will spend most of your day receiving and reviewing sales order, policy information and client information for completeness and work closely with sales to notify them of any outstanding issues/items. Make wekcome calls to the client to establish a relationship with the client, set and reinforce expectations, confirm information and answer any questions the clients may have. Classify employees, owner/officers in all applicable systems to ensure accurate premium deductions. Be available to take client calls and service client through first premium impound ensuring all features have started prior to turnover to Client Service.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
What you'll do: Responsibilities
What you can expect on a typical day:
  • Onboard Client. You'll create exceptional onboarding experiences for Insurance Products implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Requirements
  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons.
  • Strong Professionalism and business acumen
  • Strong follow-up skills for timely and effective closure of open items on Sales Orders and in the Implementation Process
  • Strong oral communication skills with clients, sales, and other service associates.
  • Strong ability to work effectively under pressure of time constraint, while maintaining a professional service and attitude.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Must have or receive the appropriate Property & Casualty insurance license within 30 days of employment. ADP will support successful candidates in the testing process.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.
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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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