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Insurance Implementation Specialist Jobs in Nebraska

gWorks

Implementation Specialist

Omaha, NE · On-site +1

$68K - $80K/yr

Implementation Specialist About gWorks: gWorks builds software that helps small local governments ... Full medical, dental, and vision insurance * 401(k) with company match * Flexible PTO and paid ...

Monitise

Client Implementation Specialist

Omaha, NE · On-site

$67K - $120K/yr

Job Title Client Implementation Specialist What does a successful Client Implementation Specialist ... Medical, dental, vision, life, and disability insurance options available day one * Tuition ...

Monitise

Client Implementation Specialist

Lincoln, NE · On-site

$67K - $120K/yr

Job Title Client Implementation Specialist What does a successful Client Implementation Specialist ... Medical, dental, vision, life, and disability insurance options available day one * Tuition ...

Fiserv, Inc.

Client Implementation Specialist

Omaha, NE · On-site

$67K - $120K/yr

Job Title Client Implementation Specialist What does a successful Client Implementation Specialist ... Medical, dental, vision, life, and disability insurance options available day one * Tuition ...

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All JobsInsurance Implementation Specialist JobsInsurance Implementation Specialist Jobs in Nebraska

Insurance Implementation Specialist information

See Nebraska salary details

$13

$32

$68

How much do insurance implementation specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance implementation specialist in Nebraska is $32.50, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $33.22 per hour, depending on experience, location, and employer.

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

Is an insurance implementation specialist a stressful job?

An insurance implementation specialist often faces deadlines, detailed data management, and client interactions, which can contribute to work-related stress. However, the level of stress varies depending on the employer, workload, and individual skills in organization and communication.

What are popular job titles related to Insurance Implementation Specialist jobs in Nebraska?

For Insurance Implementation Specialist jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Insurance Implementation Specialist jobs in Nebraska look for?

The top searched job categories for Insurance Implementation Specialist jobs in Nebraska are:

What cities in Nebraska are hiring for Insurance Implementation Specialist jobs?

Cities in Nebraska with the most Insurance Implementation Specialist job openings:

Insurance Implementation Specialist jobs near you

Implementation Specialist

Omaha, NE • On-site, Remote

gWorks
Software Development • 51 - 200 employees
Learn more about gWorksexternal

$68K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Implementation Specialist
About gWorks:
gWorks builds software that helps small local governments work better. Our clients are public servants, city clerks, utility billing staff, public works teams, and county administrators. These are the folks who keep their communities running smoothly. Their work is essential, but often constrained by outdated tools.

We fix that. Our cloud-based platform replaces legacy systems with simple, integrated software built specifically for small governments. We serve thousands of communities nationwide, streamlining operations, improving service delivery, and making day-to-day work more manageable.
We’re consolidating several acquired products into one platform and guiding our clients through this transition. It’s complex, important work that requires a team that can execute at a high level to help drive that transformation.
The Role:

As an Implementation Specialist, you’ll be the primary guide for clients adopting gWorks software. From project kickoff to go-live and seamless handoff to Client Success, you’ll combine technical expertise with strong client relationship skills to ensure every onboarding experience is smooth, impactful, and sets clients up for long-term success.

This is a great role for someone who thrives in a client-facing environment, has strong organizational and technical skills, and is passionate about helping others unlock value from technology.


Key Responsibilities:
Lead Onboarding Projects
Guide clients through adoption of gWorks software modules — including Utility Billing, Accounting, General Ledger, Accounts Payable, Bank Reconciliation, Payroll, Mapping, and Citizen Engagement.
Be the Main Point of Contact
Act as the trusted partner for clients during onboarding, providing clarity, continuity, and expertise from kickoff through handoff.
Configure amp; Optimize
Configure software to align with gWorks’ best practices and the client’s policies, ensuring accurate setup and smooth workflows.
Coach for Success
Provide hands-on training and coaching to help clients adopt product features, maximize utilization, and see value quickly.
Track amp; Analyze
Monitor onboarding project progress, gather client feedback, and analyze data to measure success, identify risks, and improve processes.
Collaborate Cross-Functionally
Partner with Product, Client Success, and Support teams to share insights, resolve issues, and contribute to ongoing software and process improvements.
Document Everything
Maintain clear and accurate documentation throughout onboarding to ensure transparency and alignment across teams.

What You'll Bring:
  • 4+ years of experience in client onboarding, implementation, or software adoption
  • Experience working with SaaS platforms; municipal or GovTech background a strong plus
  • Ability to configure and troubleshoot software solutions, particularly in accounting, payroll, or government workflows
  • Excellent communication, coaching, and organizational skills
  • Strong problem-solving skills with a proactive, analytical mindset
  • A track record of balancing responsibility, authority, and accountability
  • Self-starter mentality with strong ownership and follow-through
  • Collaborative spirit and a passion for helping clients succeed

What Success Looks Like:

  • Efficient onboarding processes that reduce client ramp-up time
  • High client satisfaction scores and smooth handoffs to Client Success
  • Strong early adoption of product features and workflows
  • Accurate software configuration aligned to client needs
  • Cross-team visibility and communication around client progress
  • Client feedback that drives tangible improvements in onboarding and product design

Where You’ll Work:
  • Omaha-based? You'll follow our hybrid model: work remotely with in-office collaboration on Tuesdays and Thursdays
  • Remote? You’ll be fully supported to work from anywhere in the U.S. We prioritize connected, accountable teams — no matter where you're located
Compensation amp; Benefits:
  • Base Salary Range: $68,000 - $80,000 annually
  • Full medical, dental, and vision insurance
  • 401(k) with company match
  • Flexible PTO and paid holidays
  • A collaborative team culture that values autonomy, growth, and execution​
Equal Opportunity Employer:
gWorks is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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