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Insurance Implementation Specialist Jobs (NOW HIRING)

Hilb Group

Implementation Specialist

The Hilb Group is currently seeking a motivated and ambitious Implementation Specialist to join our ... Benefits: * Company Paid Life Insurance, Long-Term and Short-Term Disability. * Medical, Dental ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Position Summary The Implementation Specialist plays a pivotal role in ensuring the smooth ... A valid driver's license with a clean driving record acceptable to the company's insurance ...

Karbon

Implementation Specialist

Denver, CO · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Fully company paid life insurance * 401(k) with company matching * Flexible Spending Account * Up ...

Medlytix

Implementation Specialist

Roswell, GA · Remote

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support ... Experience supporting revenue cycle, eligibility, or insurance discovery processes Why Medlytix

Medlytix

Implementation Specialist

Roswell, GA · On-site

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support ... Experience supporting revenue cycle, eligibility, or insurance discovery processes Why Medlytix

Kalepa

Implementation Specialist

Salt Lake City, UT · Remote

$105K - $130K/yr

Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform * Drive initial client setup and configuration ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance ... We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ...

New

Trucordia

Implementation Specialist

Midvale, UT · On-site

We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance ... We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ...

New

Medlytix

Implementation Specialist

Roswell, GA · On-site +1

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support ... Experience supporting revenue cycle, eligibility, or insurance discovery processes Why Medlytix

Excelforce

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

We are looking to fill an open "Implementation Specialist" role. This person is tasked with ... Benefits include: health and dental insurance, 401(k), PTO and paid holidays. Requirements ...

DTN

Implementation Specialist

Omaha, NE · On-site

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Competitive Medical, Dental and Vision Insurance Plans * 6% 401K matching * Unlimited access to 13k ...

Kalepa

Implementation Specialist

OR · Remote

$105K - $140K/yr

Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform * Drive initial client setup and configuration ...

DTN

Implementation Specialist

Omaha, NE · Remote

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and ... Competitive Medical, Dental and Vision Insurance Plans * 6% 401K matching * Unlimited access to 13k ...

Clearspan LLC

Implementation Specialist

Plano, TX · On-site +1

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Vision ... We are seeking a motivated and customer-focused Implementation Specialist to support the deployment ...

NFP

(Hybrid) Implementation Specialist

Warrington, PA · On-site

$52K - $75K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Implementation Specialist The Implementation Specialist is responsible for leading client plan ...

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Insurance Implementation Specialist information

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How much do insurance implementation specialist jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for insurance implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Implementation Specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

How does an Insurance Implementation Specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What is an Insurance Implementation Specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

More about Insurance Implementation Specialist jobs
What cities are hiring for Insurance Implementation Specialist jobs? Cities with the most Insurance Implementation Specialist job openings:
What states have the most Insurance Implementation Specialist jobs? States with the most job openings for Insurance Implementation Specialist jobs include:
What job categories do people searching Insurance Implementation Specialist jobs look for? The top searched job categories for Insurance Implementation Specialist jobs are:
Insurance Implementation Specialist jobs near you
Infographic showing various Insurance Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.
Implementation Specialist

Implementation Specialist

Hilb Group

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Hilb Group rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

214th of 260 rated insurance

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Implementation Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.
Responsibilities:
  • Serve as the primary point of contact for brokers and employer groups.
  • Build strong relationships and maintain ongoing communication regarding timelines, deliverables, renewal schedules, and issue resolution.
  • Coordinate benefit changes, product updates, carrier documentation, and renewal guidance.
  • Support strategic discussions to help brokers expand voluntary and ancillary benefit offerings.
  • Partner closely with NEP's Implementation team to ensure smooth onboarding of new groups.
  • Gather required documents, census files, plan details, and carrier approvals.
  • Assist with benefit administration system setup on Employee Navigator, Ease, Selerix, or Optix.
  • Track implementation progress and communicate status updates to brokers and internal teams.
  • Support enrollment planning with NEP's Enrollment Operations team.
  • Help finalize timelines, campaign strategies, counselor assignments, and communication materials.
  • Ensure all technology, eligibility files, and plan builds are aligned ahead of enrollment dates.
  • Assist in resolving post-enrollment issues, data discrepancies, and carrier file concerns.

Qualifications:
  • 2-5+ years of experience in employee benefits, voluntary benefits, benefit administration, or insurance account management.
  • Experience with Employee Navigator, Ease, Selerix, or other ben admin platforms preferred.
  • High School Degree required
  • Strong communication and relationship-building skills.
  • Highly organized with strong attention to detail and ability to manage competing priorities.
  • Problem-solver with a customer-first mindset.
  • Ability to work collaboratively with multiple internal teams.
  • Active Life & Health license preferred (or willingness to obtain).

Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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