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Insurance Implementation Specialist Jobs in Boston, MA

... Specialist will assist in implementing digital tools, developing efficient workflows, and ... Compensation Range: $114,345.69 - $130,680.78 STV offers the following benefits Health insurance ...

PMIS Implementation Specialist

Boston, MA · On-site

$114K - $130K/yr

... Specialist will assist in implementing digital tools, developing efficient workflows, and ... insurance, including an option with a Health Savings Account • Dental insurance • Vision ...

Insurance Specialist

Chelmsford, MA · On-site

$18.42 - $28.13/hr

Insurance Specialist RAYUS now offers DailyPay! Work today, get paid today! The pay range for this ... DailyPay implementation is contingent upon initial set-up period.

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Insurance Implementation Specialist information

See Boston, MA salary details

$15

$37

$78

How much do insurance implementation specialist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for insurance implementation specialist in Boston, MA is $37.03, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $37.88 per hour, depending on experience, location, and employer.

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

Is an insurance implementation specialist a stressful job?

An insurance implementation specialist often faces deadlines, detailed data management, and client interactions, which can contribute to work-related stress. However, the level of stress varies depending on the employer, workload, and individual skills in organization and communication.

What are popular job titles related to Insurance Implementation Specialist jobs in Boston, MA?

For Insurance Implementation Specialist jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Insurance Implementation Specialist jobs in Boston, MA look for?

The top searched job categories for Insurance Implementation Specialist jobs in Boston, MA are:

What cities near Boston, MA are hiring for Insurance Implementation Specialist jobs?

Cities near Boston, MA with the most Insurance Implementation Specialist job openings:

Infographic showing various Insurance Implementation Specialist job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $77,029 per year, or $37 per hour.

PMIS Implementation Specialist

STV

Boston, MA

$114K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

STV is seeking a Digital Solutions Specialist to join our Digital Advisory department at our Boston, MA office. This role supports the delivery of digital solutions that help clients improve project execution, stakeholder collaboration, and data-driven decision-making. Working under the guidance of senior team members, the Digital Solutions Specialist will assist in implementing digital tools, developing efficient workflows, and supporting project and program teams with technology-enabled solutions.

The ideal candidate is passionate about leveraging technology to improve business processes, organizing and analyzing project information, and supporting clients through digital transformation initiatives. This position offers an excellent opportunity to gain experience across project delivery, digital systems implementation, and process improvement within complex infrastructure and construction programs.

Core Responsibilities

  • Support the implementation and maintenance of digital solutions that align with client project and governance requirements.

  • Assist with configuring, testing, and deploying project management and construction management platforms.

  • Collect, organize, and analyze project data to develop reports, dashboards, and actionable insights for project teams and stakeholders.

  • Support contract administration and project controls workflows, including document management, RFIs, submittals, change tracking, and project closeout activities.

  • Collaborate with project teams, clients, and internal stakeholders to identify opportunities for process improvements and increased efficiency.

  • Help develop and maintain digital workflows, standards, templates, and best practices.

  • Provide user support, training, and adoption assistance for digital tools and platforms.

  • Participate in continuous improvement initiatives focused on enhancing project delivery and operational performance.

  • Perform other duties as assigned in support of project and client objectives.

Role Focus

  • Supports project teams with the day-to-day use of digital solutions and project information systems.

  • Assists in developing reports, dashboards, workflows, and processes that improve information management and project visibility.

  • Works collaboratively with internal and external stakeholders to ensure successful implementation and adoption of digital tools.

  • Contributes to project delivery initiatives through technical problem-solving, data analysis, and process improvement.

  • Builds knowledge of project governance, program management practices, and digital delivery methodologies.

Required Qualifications

  • Bachelor's degree in Engineering, Construction Management, Information Systems, Business, Data Analytics, or a related field.

  • Minimum 3 years of relevant experience supporting digital solutions, project technology, project controls, program management, construction administration, or related disciplines.

  • Familiarity with project delivery environments and information management processes.

  • Experience working with project data, reporting tools, and workflow management systems.

  • Strong analytical and organizational skills with attention to detail.

  • Effective verbal and written communication skills.

  • Ability to work collaboratively in a team environment and manage multiple priorities.

  • Proficiency in Microsoft Office Suite, including Excel, Power BI, Word, and PowerPoint.

Preferred Qualifications

Experience with one or more of the following platforms:

  • Autodesk Construction Cloud (Build & Cost Management)

  • Oracle Unifier

  • Procore

  • Kahua

  • Trimble Unity Construct powered by e-Builder

Additional preferred experience includes:

  • Dashboard development and data visualization.

  • Process mapping and workflow optimization.

  • Digital delivery and information management initiatives.

  • User training and change management support.

  • Working within infrastructure, transportation, facilities, or construction programs.

Compensation Range:

$114,345.69 - $130,680.78

STV offers the following benefits Health insurance, including an option with a Health Savings Account Dental insurance Vision insurance Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) Disability insurance Life Insurance and Accidental Death & Dismemberment 401(k) Plan Retirement Counseling Employee Assistance Program Paid Time Off (starting at 16 days) Paid Holidays (9 days) Back-Up Dependent Care (up to 10 days per year) Parental Leave (up to 80 hours) Continuing Education Program Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Not sure this role is the perfect match? We encourage you to apply if STV's work and values resonate with you. We know great candidates don't always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.


STV logo

About STV

Sourced by ZipRecruiter

STV is a leading provider of professional and technical services operating within the design and construction industry. Headquartered in New York, NY, the firm makes a great difference in the field of infrastructure, transportation, building facilities, communications, energy, and other related industries. Responsible for some of the most renowned design projects in the U.S., STV integrates architecture, engineering, interior design, and construction management services. This multi-discipline company was founded in 1912 and has been demonstrating a constant commitment to excellence, innovation, and technology since its inception.

Industry

Architectural services and construction

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US