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Implementation Coordinator Jobs in Boston, MA (NOW HIRING)

Magna

Implementation Manager

Lowell, MA · On-site

Serve as the primary point of contact during implementation, coordinating between customer stakeholders (operations, IT, engineering) and internal teams (Product, Engineering, Support, Sales ...

Magna

Implementation Manager

Lowell, MA · On-site

Serve as the primary point of contact during implementation, coordinating between customer stakeholders (operations, IT, engineering) and internal teams (Product, Engineering, Support, Sales ...

Arcadia

Implementation Manager

Boston, MA

Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live * Educating customer resources on Arcadia's technical ...

Arcadia

Implementation Manager

Boston, MA

$100K - $135K/yr

Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live * Educating customer resources on Arcadia's technical ...

Point32Health

Implementation Manager

Canton, MA · On-site

Coordinates with new business sales executives and service representatives and provides operational support/leverage needed for an effective implementation. Works collaboratively with operations and ...

Point32health

Implementation Manager

Canton, MA

Coordinates with new business sales executives and service representatives and provides operational support/leverage needed for an effective implementation. Works collaboratively with operations and ...

Atominvest

Implementation Manager

Boston, MA · Remote

Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of ... deployments -- coordinating rollouts, communicating impact to clients, and ensuring new ...

Doxel

Implementation Operations Specialist

Boston, MA · Remote

$75K - $85K/yr

Working directly under Doxel's senior Enterprise Implementation Manager, you'll own the coordination layer of implementation: knowing exactly what each onboarding needs, tracking it across the ...

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Implementation Coordinator information

See Boston, MA salary details

$36.4K

$69.2K

$151K

How much do implementation coordinator jobs pay per year?

As of Aug 12, 2026, the average yearly pay for implementation coordinator in Boston, MA is $69,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation coordinator?

To thrive as an Implementation Coordinator, you need strong project management skills, attention to detail, and usually a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (such as Asana or Trello), CRM systems, and sometimes certifications like PMP or Agile are valuable. Excellent communication, problem-solving abilities, and the capacity to manage multiple priorities are standout soft skills in this role. These skills are essential to ensure smooth onboarding of clients, successful project delivery, and effective collaboration across teams.

What does an implementation coordinator do?

An Implementation Coordinator is responsible for overseeing and managing the process of introducing new systems, products, or services within an organization. They work closely with clients, project teams, and stakeholders to ensure smooth and efficient onboarding, training, and integration. Their duties often include creating project plans, tracking progress, troubleshooting issues, and communicating updates to all parties involved. The goal is to ensure that the implementation process meets company standards and client expectations while staying on schedule and within budget.

How does an implementation coordinator typically collaborate with cross-functional teams during a project rollout?

Implementation Coordinators work closely with cross-functional teams such as product managers, IT specialists, sales, and client support to ensure smooth project rollouts. They act as a bridge, facilitating communication, aligning timelines, and managing expectations among stakeholders. Regular meetings, status updates, and documentation are key aspects of this collaboration. By proactively addressing potential roadblocks and keeping everyone informed, Implementation Coordinators help deliver projects on time and within scope.

What is the difference between Implementation Coordinator vs Project Coordinator?

AspectImplementation CoordinatorProject Coordinator
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are a plusSimilar educational background; certifications like CAPM may be preferred
Work EnvironmentWorks closely with clients and technical teams during project rolloutsCoordinates project activities across teams, often in office settings
Employer & Industry UsageCommon in IT, healthcare, and consulting industries during implementation phasesWidely used across industries for overall project management support

While both roles involve coordinating activities, Implementation Coordinators focus on executing specific project implementations, often with technical or client-facing responsibilities. Project Coordinators oversee broader project timelines and resource management. Understanding these differences helps in choosing the right career path or job search focus.

What is the role of an implementation coordinator?

An implementation coordinator manages the process of deploying new systems, products, or services within an organization. They coordinate between clients, project teams, and vendors to ensure timely and successful implementation, often utilizing project management tools and communication skills. Their responsibilities include planning, scheduling, and troubleshooting to meet project goals and client requirements.
What are the most commonly searched types of Implementation jobs in Boston, MA? The most popular types of Implementation jobs in Boston, MA are:
What are popular job titles related to Implementation Coordinator jobs in Boston, MA? For Implementation Coordinator jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Implementation Coordinator jobs in Boston, MA look for? The top searched job categories for Implementation Coordinator jobs in Boston, MA are:
What cities near Boston, MA are hiring for Implementation Coordinator jobs? Cities near Boston, MA with the most Implementation Coordinator job openings:
Implementation Coordinator jobs near you
Infographic showing various Implementation Coordinator job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $69,248 per year, or $33.3 per hour.

Customer Success Coordinator - Implementation

Allego

Waltham, MA • On-site

$55K - $67K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

What You Will Do:

As an Implementation Customer Success Coordinator, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.

This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.

  • Implementation Support: Work directly with ICSMs and Senior ICSMs to support the end-to-end onboarding and implementation lifecycle for new customer accounts. 
  • Platform Configuration: Hands-on execution and configuration of user groups, content structures, workflows, and tailored features within the Allego Platform on behalf of the customer based on project requirements.
  • Customer Enablement & Training: Train customer platform administrators and project teams on configuration best practices, ensuring clients are empowered and equipped to maintain and support their solutions post-launch. 
  • Project Execution: Assist in tracking project deliverables, managing action items, and ensuring key implementation milestones are completed accurately and on time. 
  • Product Expertise: Develop and maintain deep knowledge of the Allego platform functionality, features, and best practices to serve as a reliable technical partner for internal teams and customers. 
  • Cross-Functional Coordination: Collaborate closely with internal teams, including Product, Technical Support, and Account Management, to escalate questions and resolve client requests promptly. 
  • Data Integrity & Reporting: Maintain accurate project status tracking and customer records in internal systems such as Salesforce to support overall account health monitoring. 
  • Process Improvement: Help refine implementation templates, administrative training guides, and configuration playbooks based on customer feedback and recurring execution needs. 

Requirements

Experience You Will Bring: 
  • Experience: 1–2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
  • SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs. 
  • Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed. 
  • Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects. 
  • Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly. 
  • Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers. 
  • Education: Bachelor’s degree or equivalent practical experience required. 
  • Tools: Proficiency in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and familiarity with CRM systems like Salesforce.com or CS platforms (e.g., ChurnZero) is a plus.
Compensation

Base salary: $55,000-67,000

Variable pay target: 10%

Benefits

Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: 

  • Medical, dental, and vision coverage 
  • Unlimited vacation 
  • Paid parental leave 
  • Health Reimbursement Account (HRA) 
  • Flexible Spending Account (FSA) 
  • 401(k) with company matching 
  • Short & long-term disability, AD&D, and life insurance 
  • Allego stock options

Apply