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Implementation Jobs in Boston, MA (NOW HIRING)

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

Clasp Group, Inc

Implementation Manager

Boston, MA · On-site

$1K/wk

Implementation Manager Remote (ET & CT time zones only - some travel required) About Us Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways-starting ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Interra Health

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as the face of Interra Health to newly signed customers, guiding them from post-sale through go-live.

Cadwell

Field Implementation Specialist

Boston, MA · On-site

$80K - $100K/yr

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Zappi

Customer Implementation Manager

Boston, MA · On-site

$74K - $84K/yr

Customer Implementation Manager Application Deadline: 11 June 2026 Department: Professional Services Employment Type: Full Time Location: Boston, MA Compensation: $74,000 - $84,000 / year Description ...

Zappi

Customer Implementation Manager

Boston, MA

$74K - $84K/yr

As a core member of our Professional Services (PS) and Implementation function, the Customer Onboarding Manager will set the groundwork for successful platform adoption by deeply understanding ...

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$104K - $110K/yr

As a customer facing member of the Implementation Team, the Senior Implementation Specialist serves a key role as the face of pVerify/DoseSpot to newly signed customers, guiding them from post-sale ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

About This Role As a Product Implementation Consultant , you'll be at the forefront of transforming school operations. Reporting directly to our CTO/Co-Founder, you will manage the post-sale ...

Cadwell

Field Implementation Specialist

Boston, MA

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

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Implementation information

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$42.4K

$112.5K

$182.5K

How much do implementation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for implementation in Boston, MA is $112,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,400.00 per year, depending on experience, location, and employer.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an Implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Boston, MA? The most popular types of Implementation jobs in Boston, MA are:
What are popular job titles related to Implementation jobs in Boston, MA? For Implementation jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Implementation jobs in Boston, MA look for? The top searched job categories for Implementation jobs in Boston, MA are:
What cities near Boston, MA are hiring for Implementation jobs? Cities near Boston, MA with the most Implementation job openings:
Implementation jobs near you
Infographic showing various Implementation job openings in Boston, MA as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $112,456 per year, or $54.1 per hour.

Implementation Manager

Arcadia

Boston, MA

Full-time

Posted 4 days ago

Job description

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
 
Why This Role Is Important To Arcadia
 
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
 
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
 
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
 
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
 
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
 
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
  • Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
  • Educating customer resources on Arcadia's technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
  • Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
  • Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia's products and service capabilities
  • Responsible for customer communications. Owning all standing and ad-hoc project meetings
  • Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
  • Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
  • Clearly communicating program/project status, issues, risks, plans, etc. to senior management
  • Performing other related duties as assigned or requested
What You'll Bring
  • Bachelor's degree in related field
  • At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
  • Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
  • Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
  • Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
  • Strong problem solving, interpersonal, and organizational skills
  • Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Be a member of the Arcadian and Barkadian Community
 
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.
$100,000 - $135,000 a year
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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