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Implementation Jobs in Boston, MA (NOW HIRING)

Hi Marley

Sr. Partner Implementation Manager

Boston, MA · On-site +1

As a Sr. Partner Implementation Manager at Hi Marley, you will lead the onboarding and implementation of partners onto Hi Marley's collaboration platform, helping connect key players across the ...

RSM

Oracle EPM Implementation Supervisor

Boston, MA · On-site

In this role, you will own end-to-end CPM implementations-from solution design through deployment and postgolive support-while also serving as a trusted advisor to your clients. You'll combine ...

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Implementation information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do implementation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for implementation in Boston, MA is $112,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,400.00 per year, depending on experience, location, and employer.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an Implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Boston, MA? The most popular types of Implementation jobs in Boston, MA are:
What are popular job titles related to Implementation jobs in Boston, MA? For Implementation jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Implementation jobs in Boston, MA look for? The top searched job categories for Implementation jobs in Boston, MA are:
What cities near Boston, MA are hiring for Implementation jobs? Cities near Boston, MA with the most Implementation job openings:
Implementation jobs near you
Infographic showing various Implementation job openings in Boston, MA as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $112,456 per year, or $54.1 per hour.
Sr. Partner Implementation Manager

Sr. Partner Implementation Manager

Hi Marley

Boston, MA

Other

Posted 21 days ago

Job description

As a Sr. Partner Implementation Manager at Hi Marley, you will lead the onboarding and implementation of partners onto Hi Marley's collaboration platform, helping connect key players across the insurance ecosystem to create a more seamless experience for policyholders and adjusters. You will partner with external organizations and internal cross-functional teams to discover, design, and implement workflows that drive operational efficiency and customer value. Leveraging your project management expertise and deep understanding of insurance workflows, you will guide partners from initial discovery through go-live, enabling scalable customer journeys that improve communication, streamline processes, and enhance the claims experience. 

Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston Office for 2-3 days each week.  

What You'll Do: 

  • Lead end-to-end partner implementations, serving as the primary project manager from kickoff through Customer One go-live 
  • Conduct discovery sessions with partners to understand operational workflows, business goals, and integration opportunities  
  • Design and configure workflows, events, and messaging experiences that support seamless customer and adjuster journeys  
  • Collaborate with partners and internal teams to define use cases and ensure solutions align with business and customer needs  
  • Identify, articulate, and quantify the value delivered to partners, carriers, and policyholders through implemented workflows  
  • Coordinate cross-functional resources across Product, Engineering, Customer Success, and partner teams to ensure successful execution  
  • Manage implementation timelines, risks, dependencies, and stakeholder communication throughout the project lifecycle  
  • Drive adoption and readiness activities to support successful launch and long-term partner success  
  • Continuously identify opportunities to improve implementation processes, scalability, and customer outcomes 

What We're Looking For: 

  • 6-7 + years of experience in implementation management, professional services, partner operations, or a related function in SaaS or insurance
  • Strong project management skills with the ability to manage multiple complex implementations simultaneously  
  • Deep understanding of insurance workflows, claims processes, and ecosystem partnerships  
  • Strong consultative and relationship management skills when working with external partners and cross-functional internal teams  
  • Ability to design and optimize customer journeys, workflows, events, and communication experiences 
  • Customer-centric mindset with a passion for improving experiences for policyholders, adjusters, and partners  
  • Strong analytical and problem-solving skills, including the ability to identify, articulate, and quantify business value
  • A genuine curiosity about AI and emerging technologies, paired with the judgment to apply them thoughtfully and responsibly 

Compensation, Benefits & Perks: 
At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of [$103,000-$191,000], depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It's most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role. 

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