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Client Implementation Jobs in Boston, MA (NOW HIRING)

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Client Implementation information

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$42.4K

$112.5K

$182.5K

How much do client implementation jobs pay per year?

As of Jul 24, 2026, the average yearly pay for client implementation in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are popular job titles related to Client Implementation jobs in Boston, MA? For Client Implementation jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Client Implementation jobs in Boston, MA look for? The top searched job categories for Client Implementation jobs in Boston, MA are:
Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $112,462 per year, or $54.1 per hour.
Client Implementation Analyst, Officer

Client Implementation Analyst, Officer

State Street Corporation

Quincy, MA • On-site

$65K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Who we are looking for
Experienced Project/Program management candidate with experienced of the full lifecycle of complex technology and services projects. Candidates who can collaborate across State Street & Charles River products and services, who represent the STT enterprise culture traits and behaviors in order to deliver the Alpha solution to our clients.
Why this role is important to us
The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.
What you will be responsible for
As Client Implementation Analyst you will:
  • Work in a support role on client facing Alpha implementation programs.
  • Take responsibility for supporting and overseeing significant elements or phases of a client implementation program.
  • Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
  • Support the Client Implementation Executive and Lead in ensuring on timely delivery of the program
  • Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
  • Support the design of the program Milestone planning and sequencing of the phases for the program
  • Make decisions and recommendations to the Client Implementation Executive and Lead and the Client to manage and ensure the successful delivery of the program plan
  • Monitor expenditure costs against delivered and realized benefits on behalf of the program
  • Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
  • Support capturing of business requirements, reaching agreement on Target Operating Models
  • Supporting the Client Implementation Executive and Lead in managing risk to the program's successful outcome and change control process
  • Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
  • Supporting the Client Implementation Executive and Lead and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
  • Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

Additional requirements
Through the contractual negotiation phase
  • Agreeing the contract structure and schedules based on the services with the Legal and product owners
  • Working with Legal and the product owners to define the business owners and recommending input to Service schedules
  • Support the definition of the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies
  • Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules

What we value
  • Ability to bring together teams across different levels and disciplines within the organisation
  • A willingness to drive resolutions & own outcomes
  • Strong critical thinking, problem solving, decision making and relationship management skills
  • Experience in supporting the management of large scale, multi-location projects, across multiple business lines and corporate functions
  • The Enterprise Culture traits and behaviours - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications
  • Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
  • Microsoft Office suite experience

Salary Range:
$65,000 - $113,750 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

Social media

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