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Client Implementation Jobs in Boston, MA (NOW HIRING)

allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

Allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

Allego

Manager of Implementation Services

Waltham, MA

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

MEDITECH

Client Trainer (Implementation)

Canton, MA · Hybrid

$54K - $66K/yr

As a member of our Client Services & Implementation team, your job would involve: * Project management of clinical or financial software implementation to ensure effective LIVE * Leading the training ...

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All JobsClient Implementation JobsClient Implementation Jobs in Boston, MA

Client Implementation information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do client implementation jobs pay per year?

As of Jun 13, 2026, the average yearly pay for client implementation in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

Do you need a degree to be an implementation specialist?

A degree is not always required to become an implementation specialist, but many employers prefer candidates with a bachelor's degree in fields like business, IT, or related areas. Relevant skills such as project management, technical knowledge, and certifications can also be important for success in this role.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is the highest paid customer service job?

In customer service roles, senior positions such as Customer Service Directors or Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Customer support roles in high-demand industries like technology or finance may also offer higher compensation, especially with advanced skills or certifications.

What is the client implementation role?

A client implementation role involves coordinating the setup and deployment of products or services for clients, ensuring smooth onboarding and integration. It requires strong communication, technical skills, and knowledge of the company's systems or platforms. The role often includes project management and troubleshooting to meet client needs effectively.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What does a client implementation specialist do?

A client implementation specialist is responsible for onboarding new clients, configuring products or services to meet client needs, and ensuring successful deployment. They often coordinate with sales, technical teams, and clients, utilizing tools like CRM systems and project management software to facilitate smooth implementation processes.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are popular job titles related to Client Implementation jobs in Boston, MA? For Client Implementation jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Client Implementation jobs in Boston, MA look for? The top searched job categories for Client Implementation jobs in Boston, MA are:
Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Boston, MA as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $112,462 per year, or $54.1 per hour.
Business Analyst Client Onboarding

Business Analyst Client Onboarding

CERES Group

Boston, MA

Other

Posted 20 days ago

Job description

Our new data platform enables aggregation, enrichment, validation and client consumption of investment data. Clients' will be able to manage multi-asset class data from any service provider or data vendor for a more holistic and integrated view of their holdings.
Reporting to the Client Implementation Lead, the Business Analyst is a versatile individual with strong business and data analysis skills that can be leveraged for the development and support of the Solutions services and product offerings. The successful candidate must be skilled in complex business data analysis; have expertise with functional requirements gathering and documentation; have excellent verbal, written, and presentation skills; have a proven ability to liaise between business/implementation and technology teams and display strong collaboration skills. This role is a client-facing role and is part of the Client Implementation Team.
Responsibilities:

  • Support individual client implementation efforts with a particular focus on driving forward configuration and set up, the business requirements, data loading and testing phases of the effort
    • Work with the wider project team and Project Manager to help establish project delivery plans and delivery estimates.
    • Provide analysis to clients (internal and external) on current and future state data-centric operating models
    • Liaise with clients in order to establish and document implementation requirements, develop "use cases" to document requirements
    • Maintain an excellent working knowledge of the offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations
    • Analyze and document data mappings from source systems to the data solution and onward data outputs for client implementations
    • Analyze and document any derivation, workflow and enrichment required within the solution for client implementations
    • Solution the business problem by working closely with development team
    • Implement our managed service offering, in collaboration with core development team
    • Support internal and client testing activities prior to "go live" date and immediate post-production transition with the support of test plan development and test scripts
    • Help manage project to time and cost objectives
  • Support on-going enhancements to scope of services for existing clients as needed
  • Contribute input on specific and overall product requirements (for specific client or to close product gaps) and enlist the platform's Product support
  • Collaborate with other implementation team members to share best practices, raise issues, develop consistent global processes
  • Knowledge and working experience of SQL, Oracle, Toad, Squirrel, EDM and ETL are all an advantage.

Individual Contributor:
  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
  • Ensure that the highest level of the Code of Conduct is displayed in your behaviour
  • Provide appropriate management information as required to support business unit decision making
  • Support the 'Risk Excellence' culture within the business
  • Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Requirements:
  • Bachelor's degree or above.
  • CFA designation is a differentiator
  • 10+ years of financial services experience is preferred.
  • Clear understanding of investment data and aspects of investment process
  • Previous experience implementing software or data service is preferred
  • Experience in or desire to learn technical skills, e.g , SQL, database design, multi-tenancy architecture, etc. is required
  • SQL experience is a big plus
  • Ability to effectively communicate
  • Ability to multitask and work under high pressure deadlines.
  • Ability to reprioritize quickly.
Key Attributes
  • Team player with professional and positive approach
  • Flexible and can adapt easily to changing/evolving role requirements
  • Creative, innovative and able to think outside of the box
  • Strong attention to detail
  • Self-motivated & self-sufficient
  • Effective communicator at all levels of the organization
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