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Process Implementation Manager Jobs in Boston, MA

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes ...

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes ...

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Clasp Group, Inc

Implementation Manager

Boston, MA · On-site

$1K/wk

Improve and scale implementation processes and playbooks to support Clasp's growing employer ... Experience managing complex partner or customer implementations * Experience working closely with ...

Zappi

Customer Implementation Manager

Boston, MA · On-site

$74K - $84K/yr

You will project manage the onboarding and implementation process across a typical 40-60 day onboarding window, coordinating cross-functional teams and ensuring customers are set up for long-term ...

Zappi

Customer Implementation Manager

Boston, MA

$74K - $84K/yr

You will project manage the onboarding and implementation process across a typical 40-60 day onboarding window, coordinating cross-functional teams and ensuring customers are set up for long-term ...

Rsli

Client Implementation Manager

Boston, MA · On-site

$68.64K - $85.80K/yr

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

Zappi

Customer Implementation Manager

Boston, MA

You will project manage the onboarding and implementation process across a typical 40-60 day onboarding window, coordinating cross-functional teams and ensuring customers are set up for long-term ...

Rsli

Client Implementation Manager

Boston, MA · On-site

$68.64K - $85.80K/yr

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

Rsli

Client Implementation Manager

Boston, MA · On-site

$68.64K - $85.80K/yr

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

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Process Implementation Manager information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do process implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process implementation manager in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Boston, MA? For Process Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Boston, MA look for? The top searched job categories for Process Implementation Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Process Implementation Manager jobs? Cities near Boston, MA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Implementation Manager

Implementation Manager

Workable

Boston, MA • On-site

$80K - $95K/yr

Full-time

Medical, Life, Retirement

Posted 26 days ago

Job description

Workable covers the full hiring-to-employment lifecycle in one platform. A mature applicant tracking system - with access to 200+ job boards and 400M+ candidate profiles - sits alongside employee management, onboarding, time tracking, and performance tools. In 2026, Workable launched the first end-to-end AI recruiting agent: it sources, screens, and qualifies candidates autonomously. Over 6,000 companies in 100+ countries use Workable. 35,000+ companies have hired through it, making 2.1 million hires and counting.
As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a portfolio of clients, ensuring their successful adoption and ongoing satisfaction by acting as the primary point of contact throughout the customer lifecycle.
Key responsibilities include:
  • Serve as the main point of contact for customers from onboarding through ongoing support, building strong relationships and acting as a trusted advisor.
  • Collaborate with Sales during pre-sales discussions to ensure smooth handover and set clear expectations for implementation.
  • Manage end-to-end implementation of Workable's solutions, overseeing project timelines, milestones, and proactively addressing risks or delays.
  • Lead professional services engagements, including integrations, data migrations, and custom reporting projects.
  • Partner with cross-functional teams (Sales, Product, Engineering, Support) to deliver a seamless implementation experience.
  • Understand customer goals and challenges, providing guidance and best practices to drive adoption and success.
  • Track and report on implementation progress, customer satisfaction, and areas for improvement.
  • Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximize product usage.

Requirements
Required Qualifications:
  • Bachelor's degree
  • 3+ years of experience in customer implementation, onboarding, project management, or consulting
  • Experience managing multiple concurrent customer implementation projects
  • Experience leading professional services engagements such as integrations, data migrations, or custom reporting
  • Experience performing requirements analysis to translate customer needs into implementation plans
  • Experience in a customer-facing role working with HR leaders and recruiters
Preferred Qualifications:
  • Hands-on experience with ATS and/or HRIS platforms
  • Hands-on experience with APIs and/or SSO concepts for SaaS integrations
  • Hands-on experience with SQL and/or reporting tools for customer reporting needs
  • Knowledge of HR and recruiting processes and technology and/or SaaS products

Benefits
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:
  • Competitive salary range: $80,000 - $95,000 USD annually, depending on experience and skills
  • Comprehensive Coverage: Private Health Insurance, Life, and AD&D Insurance to keep you and your loved ones secure.
  • Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future.
  • Stay Connected: Cell phone reimbursement for seamless communication.
  • Work in Style: Apple gear provided to set you up for success.
  • Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support.
  • Daily Fuel: Receive a daily lunch allowance to keep you energized and productive during your workday at the office.

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.

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