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Process Implementation Manager Jobs in Boston, MA

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CRM Project Manager (Salesforce)

Arlington, MA · On-site

Project Manager / Implementation Manager - ERP & CRM Greater Boston Area (Remote/Hybrid) Contract ... Facilitate system and process design sessions, requirements gathering, user acceptance testing (UAT ...

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

Coordinate cross-functional teams including Implementation Associates, engineers, and Customer ... Document solutions and identify process improvements to enhance future deployments and team ...

Interra Health

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

Interpret customer agreements to set up the implementation process * Work closely with the ... Ability to manage short- and long-term projects that drive toward successful integration of our ...

Lotto.com

Project Manager

Hopkinton, MA

Lotto.com is seeking an experienced project manager to spearhead large-scale and emerging technology and process implementation projects. You will coordinate cross-functional teams' efforts, oversee ...

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$104.50K - $110K/yr

Proactively manage the implementation process end-to-end to achieve Clients' target timelines and goals * Drive adoption of DoseSpot & pVerify products and services * Partner with Sales, Account ...

Cadwell

Field Implementation Specialist

Boston, MA · On-site

$80K - $100K/yr

Work with Cadwell's Manager, Technical Implementation to develop strategies that constantly improve ... process. Verify that all appropriate Technical Installation deliverables, and timelines, are ...

ABB

Business Process Manager

MA · Remote

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... Drive major FICO improvement initiatives and system implementations, resolving complex financial ...

ABB

Business Process Manager

Billerica, MA · Remote

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... Drive major FICO improvement initiatives and system implementations, resolving complex financial ...

ABB

Business Process Manager

Burlington, MA · Remote

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... Drive major FICO improvement initiatives and system implementations, resolving complex financial ...

ABB

Business Process Manager

MA · Remote

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... Drive major FICO improvement initiatives and system implementations, resolving complex financial ...

Cadwell

Field Implementation Specialist

Boston, MA

Work with Cadwell's Manager, Technical Implementation to develop strategies that constantly improve ... process. Verify that all appropriate Technical Installation deliverables, and timelines, are ...

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Process Implementation Manager information

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$42.4K

$112.5K

$182.5K

How much do process implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process implementation manager in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Boston, MA? For Process Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Boston, MA look for? The top searched job categories for Process Implementation Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Process Implementation Manager jobs? Cities near Boston, MA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
DD&T Digital Dexterity Implementation Lead

DD&T Digital Dexterity Implementation Lead

Takeda Pharmaceutical Company Limited

Cambridge, MA • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Takeda Pharmaceuticals rating

7.2

Company rating: 7.2 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

57th of 70 rated pharmaceutical

Job description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
ACCOUNTABILITIES
  • Manage the digital dexterity pipeline

  • Operate the platform-signal pipeline and standing cadence with DD (regular briefings for upcoming platform/tool changes and roadmap timing).

  • Lead SME contributions to the Change Impact Assessment (CIA): classify impact (high/medium/low), advise on appropriate enablement responses, and recommend timelines and resource needs.

  • Serve as the technical accuracy gate for platform-specific DD assets: validate "how it works at Takeda" guidance, maintain FAQs/known-issues, and define practical guardrails and approved practices.

  • Sign off on technical content prior to publish to reduce learner confusion and rework.

  • Own delivery of high-credibility enablement moments: demos, office hours, tech-update sessions, SME Q&A, and SME staffing for DD Live/regional events.

  • Develop reusable delivery playbooks (runbooks, demo scripts, SME briefing notes) and ensure enablement is consistently high quality across regions.

  • Manage and grow the SME roster (Platform & Tool SMEs, enablement specialists), including scheduling, SLAs, rotation plans, and capacity forecasting for launches and sustainment.

  • Ensure coverage for champions calls, office hours and local activations, and coordinate SME handoffs with the Product Owner and Program Manager.

  • Translate technical change signals into actionable inputs for the DD Product Owner and Instructional Designers (e.g., scope of work, recommended delivery formats, localization considerations).

  • Ensure clear acceptance criteria and sign-offs for tool-specific learning assets.

  • Act as the primary liaison to platform/product owners (DPE, Microsoft product owners, etc.), negotiating SME access and influence over timelines.

  • Work closely with Change Enablement to sequence messages and with Reporting & Measurement to ensure telemetry/usage is interpreted correctly.

  • Maintain a "technical accuracy" living register (known issues, workarounds) and incorporate feedback loops from Champions and regional delivery into improvements.

  • Drive post-release reviews for major launches and adapt SME playbooks to minimize recurring issues

  • Remain current on digital and emerging technologies and trends.

  • As a member of the Learning & Development team support other team activities as needed

  • All other duties reasonably required of the position

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
  • Bachelor's degree in Computer Science, Information Systems, Business, Education, or related field, or equivalent practical experience. Master's degree preferred

  • Minimum 7 years experience in platform/product enablement, technical training, digital workplace operations, or similar roles supporting enterprise adoption.

  • Demonstrated experience managing SMEs and coordinating enterprise-scale enablement (large launches, multi-region events, or enterprise rollouts).

  • Strong stakeholder management and negotiation experience with product/platform teams; experience establishing SLAs and managing cross-functional dependencies.

  • Practical understanding of Microsoft 365 ecosystem and enterprise collaboration platforms (Teams, SharePoint) and an appreciation for AI/agentic tooling (Copilot/myAibou).

  • Proven ability to create runbooks, knowledge bases, and repeatable delivery playbooks.

  • Strong stakeholder management skills, with experience presenting to senior leaders and translating strategy into operational plans.

  • Communication - ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.

  • Analytical Skills - ability to analyze a wide variety of data and make appropriate decisions.

  • Experience in managing multiple stakeholders networks

  • A strong executor, ability to implement deliverables in a timely and effective manner

  • Open to new ways of working and applying new methodologies

Preferred Skills & Attributes
  • Comfortable in a lean environment and skilled at applying automation or AI-enabled approaches to scale delivery.

  • Hands-on experience delivering demos and live enablement sessions at scale.

  • Experience contributing to Change Impact Assessment processes and aligning technical delivery to impact tiers.

  • Experience working in a matrixed environment and negotiating capacity tradeoffs across partner orgs.

  • Experience managing distributed SME teams and supporting global/regionally dispersed activations.

  • Strong written and verbal communication skills; ability to translate technical details into practitioner-friendly guidance.

Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Cambridge, MA
U.S. Base Salary Range:
$154,400.00 - $242,550.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Cambridge, MA
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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