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Process Implementation Manager Jobs in Boston, MA

KAYAK

Implementation Program Manager, K4B

Cambridge, MA · On-site +1

Implementation Manager KAYAK, part of Booking Holdings, is the world's leading travel search engine ... Collaborate with internal partners to refine onboarding processes, tools, and documentation for ...

CERES Group

Implementation Lead

Boston, MA

Will manage at least one large client implementation or multiple medium to small clients ... Support the defect resolution process by collaborating with the development team in understanding ...

MEDITECH

Client Trainer (Implementation)

Canton, MA · Hybrid

$54K - $66K/yr

Project management of clinical or financial software implementation to ensure effective LIVE ... Processing requests for system enhancements or modifications to our evolving software * Designing ...

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Process Implementation Manager information

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How much do process implementation manager jobs pay per year?

As of Jun 2, 2026, the average yearly pay for process implementation manager in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Boston, MA? For Process Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Boston, MA look for? The top searched job categories for Process Implementation Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Process Implementation Manager jobs? Cities near Boston, MA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Flexible Consumption Billing Implementation Manager

Flexible Consumption Billing Implementation Manager

Deloitte

Boston, MA

Other

Posted 29 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

59th of 138 rated financial services

Job description

Flexible Consumption Billing Implementation Manager

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on June 27, 2025

Work You'll Do 

As a Manager, Flexible Consumption Billing Implementation, you will be responsible for:

  • Working on integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions.
  • Bringing considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes.
  • Interacting daily with key business and IT executives
  • Leading multiple teams in various strategy and implementation activities.
  • Providing service excellence by identifying key client business issues
  • Determining client needs by supplementing the standard assessment techniques and tools with innovative approaches
  • Evaluating and validate analysis and developing recommendations for the client in the context of the overall engagement
  • Implementing and overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.

The successful Manager you will possess:

  • Strong communication skills - ability to communicate complex system concepts to a business audience in a clear and concise manner
  • Ability to facilitate clients' most complex business requirements
  • Knowledge of basic accounting policies, and implications
  • Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required
  • Leadership - proven ability to lead complex engagements, both business and technical, including multiple dependencies and integration points
  • Problem solving and troubleshooting skills with the ability to exercise mature judgment

The Team 

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required: 

  • 5+ years experience in subscription billing within consulting or industry, specifically focused on delivering cloud-based subscription billing solutions
  • 5+ years experience with end-to-end implementations of Subscription Billing solutions (e.g. Zuora Billing, Oracle NetSuite, SAP BRIM)
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.
  • A Bachelor's degree

Preferred: 

  • Minimum 4 years of experience designing or optimizing lead-to-cash and record-to-report processes and end-to-end architectures.
  • 4+ years of direct experience across all phases of the Software Development Life Cycle (SDLC), including Design, Build, Quality Assurance (QA), User Acceptance Testing (UAT), and Support.
  • 4+ years of practical experience applying Agile and Scrum methodologies to deliver technology or business solutions.
  • 4+ years of experience conducting architecture assessments and developing implementation roadmaps for subscription billing solutions.
  • 4+ years of experience designing and configuring cloud or SaaS-based billing solutions in complex, multi-entity environments.
  • 3+ years of experience designing integrations with upstream systems (such as Ordering, Provisioning) and downstream ERP applications (such as General Ledger)
  • Minimum 1 year of experience managing teams of 5 or more people, including responsibility for performance, deliverables, and team development.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 - $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

Qualifications:

Flexible Consumption Billing Implementation Manager

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on June 27, 2025

Work You'll Do 

As a Manager, Flexible Consumption Billing Implementation, you will be responsible for:

  • Working on integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions.
  • Bringing considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes.
  • Interacting daily with key business and IT executives
  • Leading multiple teams in various strategy and implementation activities.
  • Providing service excellence by identifying key client business issues
  • Determining client needs by supplementing the standard assessment techniques and tools with innovative approaches
  • Evaluating and validate analysis and developing recommendations for the client in the context of the overall engagement
  • Implementing and overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.

The successful Manager you will possess:

  • Strong communication skills - ability to communicate complex system concepts to a business audience in a clear and concise manner
  • Ability to facilitate clients' most complex business requirements
  • Knowledge of basic accounting policies, and implications
  • Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required
  • Leadership - proven ability to lead complex engagements, both business and technical, including multiple dependencies and integration points
  • Problem solving and troubleshooting skills with the ability to exercise mature judgment

The Team 

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required: 

  • 5+ years experience in subscription billing within consulting or industry, specifically focused on delivering cloud-based subscription billing solutions
  • 5+ years experience with end-to-end implementations of Subscription Billing solutions (e.g. Zuora Billing, Oracle NetSuite, SAP BRIM)
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.
  • A Bachelor's degree

Preferred: 

  • Minimum 4 years of experience designing or optimizing lead-to-cash and record-to-report processes and end-to-end architectures.
  • 4+ years of direct experience across all phases of the Software Development Life Cycle (SDLC), including Design, Build, Quality Assurance (QA), User Acceptance Testing (UAT), and Support.
  • 4+ years of practical experience applying Agile and Scrum methodologies to deliver technology or business solutions.
  • 4+ years of experience conducting architecture assessments and developing implementation roadmaps for subscription billing solutions.
  • 4+ years of experience designing and configuring cloud or SaaS-based billing solutions in complex, multi-entity environments.
  • 3+ years of experience designing integrations with upstream systems (such as Ordering, Provisioning) and downstream ERP applications (such as General Ledger)
  • Minimum 1 year of experience managing teams of 5 or more people, including responsibility for performance, deliverables, and team development.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 - $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

Education:Bachelor's DegreeEmployment Type:

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