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Saas Implementation Jobs in Boston, MA (NOW HIRING)

Cariina

Product Implementation Consultant

Boston, MA

$80K - $120K/yr

Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems, account management, or solutions engineering). * Skills : * Strong persuasion, communication, and ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems, account management, or solutions engineering). * Skills : * Strong persuasion, communication, and ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems, account management, or solutions engineering). * Skills : * Strong persuasion, communication, and ...

Atominvest

Implementation Manager

Boston, MA · Remote

Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows ... Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of ...

Doxel

Implementation Operations Specialist

Boston, MA · Remote

$75K - $85K/yr

Construction is the second-largest industry in the world--nearly 4x the size of SaaS--yet it still ... Working directly under Doxel's senior Enterprise Implementation Manager, you'll own the ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Hands-on experience with APIs and/or SSO concepts for SaaS integrations * Hands-on experience with ...

Atominvest

Implementation Analyst

Boston, MA · Remote

Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows ... Role Overview As an Implementation Analyst at Atominvest, you will get hands-on with the data ...

Conga

Sr. Engagement Manager

Boston, MA · On-site

Own full lifecycle delivery for 2-4 concurrent enterprise SaaS implementations, from scoping through go-live and hypercare. * Define and manage key project artifacts including charters, RACI matrices ...

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$112.5K

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How much do saas implementation jobs pay per year?

As of Aug 9, 2026, the average yearly pay for saas implementation in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What does a SaaS implementation specialist do?

A SaaS implementation specialist is responsible for deploying and configuring cloud-based software solutions for clients, ensuring smooth integration with existing systems. They provide technical support, training, and troubleshooting throughout the implementation process, often using project management and communication skills to meet client needs.

What careers can you build in SaaS implementation?

Careers in SaaS implementation include roles such as SaaS Implementation Specialist, Technical Consultant, Project Manager, and Customer Success Manager. These positions involve configuring software, managing deployment projects, providing client support, and ensuring successful adoption of SaaS solutions, often requiring knowledge of cloud platforms, project management skills, and certifications like PMP or Scrum. Advancement can lead to senior technical or managerial roles within SaaS companies or consulting firms.

What does a typical day look like for someone in SaaS Implementation?

A typical day in SaaS Implementation involves collaborating with clients to gather requirements, configuring the SaaS platform to match their needs, leading training sessions, and managing project timelines. You’ll often coordinate with sales, product, and engineering teams to ensure a smooth onboarding process, troubleshoot issues, and keep stakeholders updated on progress. The role is highly dynamic and client-focused, requiring effective organization as you balance multiple projects simultaneously. This collaborative and solution-oriented environment offers continuous learning opportunities and direct impact on customer success.

What is a SaaS Implementation?

A SaaS Implementation job involves deploying and configuring cloud-based software solutions for clients. Professionals in this role work closely with customers to understand their requirements, customize the software, migrate data, and ensure a smooth onboarding process. They also provide training, troubleshooting, and ongoing support to maximize software adoption. Strong communication, project management, and technical skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in SaaS Implementation, and why are they important?

To thrive in SaaS Implementation, you need strong project management experience, technical acumen with cloud-based software, and a background in onboarding or customer success. Familiarity with tools like Salesforce, Jira, and commonly used SaaS platforms, as well as relevant certifications such as PMP or SaaS-specific credentials, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills help you build rapport and quickly resolve client concerns. These abilities are vital for delivering seamless software deployments, achieving client satisfaction, and driving adoption for long-term business relationships.

What are the most commonly searched types of Saas Implementation jobs in Boston, MA? The most popular types of Saas Implementation jobs in Boston, MA are:
What are popular job titles related to Saas Implementation jobs in Boston, MA? For Saas Implementation jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Saas Implementation jobs in Boston, MA look for? The top searched job categories for Saas Implementation jobs in Boston, MA are:
Saas Implementation jobs near you
Infographic showing various Saas Implementation job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $112,462 per year, or $54.1 per hour.

Customer Success Coordinator - Implementation

Allego

Waltham, MA • On-site

$55K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

What You Will Do:
As an Implementation Customer Success Coordinator, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.
Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.
This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.
  • Implementation Support: Work directly with ICSMs and Senior ICSMs to support the end-to-end onboarding and implementation lifecycle for new customer accounts.
  • Platform Configuration: Hands-on execution and configuration of user groups, content structures, workflows, and tailored features within the Allego Platform on behalf of the customer based on project requirements.
  • Customer Enablement & Training: Train customer platform administrators and project teams on configuration best practices, ensuring clients are empowered and equipped to maintain and support their solutions post-launch.
  • Project Execution: Assist in tracking project deliverables, managing action items, and ensuring key implementation milestones are completed accurately and on time.
  • Product Expertise: Develop and maintain deep knowledge of the Allego platform functionality, features, and best practices to serve as a reliable technical partner for internal teams and customers.
  • Cross-Functional Coordination: Collaborate closely with internal teams, including Product, Technical Support, and Account Management, to escalate questions and resolve client requests promptly.
  • Data Integrity & Reporting: Maintain accurate project status tracking and customer records in internal systems such as Salesforce to support overall account health monitoring.
  • Process Improvement: Help refine implementation templates, administrative training guides, and configuration playbooks based on customer feedback and recurring execution needs.

Requirements
Experience You Will Bring:
  • Experience: 1-2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
  • SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs.
  • Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed.
  • Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects.
  • Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly.
  • Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers.
  • Education: Bachelor's degree or equivalent practical experience required.
  • Tools: Proficiency in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and familiarity with CRM systems like Salesforce.com or CS platforms (e.g., ChurnZero) is a plus.
Compensation
Base salary: $55,000-67,000
Variable pay target: 10%
Benefits
Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one:
  • Medical, dental, and vision coverage
  • Unlimited vacation
  • Paid parental leave
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • 401(k) with company matching
  • Short & long-term disability, AD&D, and life insurance
  • Allego stock options

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