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Implementation Associate Jobs in Boston, MA (NOW HIRING)

Wet Willie's

Implementation Associate

Boston, MA · On-site

As part of the Professional Services team, the Implementation Associate is responsible for assisting clients and CareCloud Project Managers with all daily implementation project tasks including ...

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most ... Your retail experience may have ranged from working with iD Cloud as an associate in a store to ...

Nedap NV

Implementation Manager

Burlington, MA · On-site +1

As an Implementation Manager you will play a key role in implementing some of the world's most ... Your retail experience may have ranged from working with iD Cloud as an associate in a store to ...

Nedap Inc

Implementation Manager

Burlington, MA · On-site

As an Implementation Manager you will play a key role in implementing some of the world's most ... Your retail experience may have ranged from working with iD Cloud as an associate in a store to ...

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All JobsImplementation Associate JobsImplementation Associate Jobs in Boston, MA

Implementation Associate information

See Boston, MA salary details

$48.3K

$122.7K

$207.5K

How much do implementation associate jobs pay per year?

As of Sep 14, 2026, the average yearly pay for implementation associate in Boston, MA is $122,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $160,800.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Boston, MA?

The most popular types of Implementation jobs in Boston, MA are:

What are popular job titles related to Implementation Associate jobs in Boston, MA?

For Implementation Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Implementation Associate jobs in Boston, MA look for?

The top searched job categories for Implementation Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Implementation Associate jobs?

Cities near Boston, MA with the most Implementation Associate job openings:

Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Boston, MA as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $122,733 per year, or $59 per hour.

Implementation Associate

Boston, MA • On-site

Blink - The Employee App
See more jobs at Blink - The Employee Appexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Boston (in office 3 days/week)
Implementation
Reports to VP Implementation
We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's.
What will you be doing?
Our Implementation team is a global team with a customer-focused ethos and a mission to deliver seamless software implementations that drive high user adoption, engagement, and instant business value. We are seeking an Implementation Associate to join our team and support the delivery of Blink to customers across the US.
This role blends project coordination, stakeholder communication, technical curiosity, and time management to support successful deployments of Blink within large, complex organizations. You'll assist senior team members on high-impact projects and independently manage a portfolio of smaller customer implementations, giving you hands-on experience across the full project lifecycle.
This is an excellent opportunity for a new or recent graduate, or someone early in their career, who is passionate about technology, communication, and making an impact. You'll gain valuable exposure to enterprise SaaS delivery, client-facing project work, and the foundations of project management and consulting. Spanish language skills are a strong plus, as we support a growing number of Spanish-speaking customers across the US.
Responsibilities Include:
  • Support the implementation of Blink for large-scale enterprise accounts under the guidance of an Implementation Manager or Enterprise Implementation Manager
  • Lead and manage the delivery of Blink for a portfolio of smaller customers, following the Blink implementation methodology
  • Deliver content to support enterprise implementations, such as demos, presentations, workshops, webinars, meetings, training, and more
  • Act as a project coordination lead on enterprise implementations, including scheduling meetings, taking notes, tracking actions and deadlines, and following up with internal and external stakeholders
  • Proactively manage task lists, issue logs, and project trackers using tools such as Asana, JIRA, Google Sheets, and Excel
  • Assist with the preparation of project documentation, such as timelines, implementation plans, customer communications, and status reports
  • Support the team with simplifying and enhancing our existing processes through AI automations and tooling
  • Collaborate with the Sales, Customer Success, and Product teams to ensure customers are set up for success
  • Contribute to continuous improvement by capturing lessons learned and supporting documentation of best practices
  • Support wider team operations as needed. This may include research, reporting, asset creation, and internal initiatives

Requirements
About you
You'll likely have some of the following:
  • A degree or equivalent experience in a relevant field (e.g. Business, Psychology, Computer Science, Communications, or similar)
  • Exposure to software implementations or experience managing digital systems in a large organization, either as an administrator or internal owner
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
  • A strong communicator, comfortable speaking with customers and internal teams alike
  • Comfortable with technology and digital tools, including AI - experience with Excel, Google Workspace, project management tools (e.g. Asana, JIRA), or CRM platforms is a bonus
  • A collaborative mindset and a team-first attitude
  • Interest in working in a fast-paced startup environment where things move quickly and every day is different
  • A natural problem-solver who enjoys figuring things out and making things better
  • c.20% Travel required.
  • Spanish speaking is strongly preferred. Professional fluency in both English and Spanish, written and spoken, so you can run training and comms for Spanish-speaking teams.

We don't expect you to tick every box. If you're excited about the role and eager to grow, we'd love to hear from you.
Benefits
Why Blink?
You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!
Benefits include:
  • A competitive salary.
  • Generous equity allocations with significant upside potential.
  • 20 day's leave + public holidays.
  • 401(k) A generous plan to help you save for a bright future.
  • Private health insurance- we'll pay for your medical, dental, and vision coverage.
  • Enhanced parental leave.
  • Additional time off between Christmas and New Year.
  • The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
  • Social events (lunches, breakfasts, nights out).

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.

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