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Onboarding Implementation Specialist Jobs (NOW HIRING)

The Implementation Specialist is responsible for leading the onboarding and implementation process for new PEO clients from contract execution through successful go-live. This position serves as the ...

Implementation Specialist Company: Asher Health | Location: Richardson, Texas (In-person, 4 days ... You have 2+ years in onboarding, implementation, account management, or a related role (experience ...

Implementation Specialist

Omaha, NE ยท On-site +1

$68K - $80K/yr

Implementation Specialist About gWorks: gWorks builds software that helps small local governments ... Lead Onboarding Projects Guide clients through adoption of gWorks software modules -- including ...

Implementation Specialist

Manhattan, NY ยท On-site

$70 - $90/hr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Own onboarding end to end for mid-market PermitFlow accounts, from post-sale handoff through ...

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Clinical Implementation/Onboarding Specialist RN or Licensed Midlevel (NP/PA) - Allergy, Immunology & ENT Focus Department: Customer Success / Implementation Reports To: Onboarding Director Work Type:

New

$120 - $150/hr

Remote (US) Overview The Implementation Specialist is responsible for executing customer onboarding and early adoption at Texture. This role focuses on taking customers from contract signed to first ...

Implementation Specialist

Atlanta, GA ยท On-site

$80 - $120/hr

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment -- from Committed through Go-Live. This role is responsible ...

Implementation Specialist

New York, NY ยท On-site

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Own onboarding end to end for mid-market PermitFlow accounts, from post-sale handoff through ...

Implementation Specialist Job Summary: The Implementation Specialist is an integral member of the ... Serve as the primary implementation contact for customers during onboarding, solution deployment ...

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment -- from Committed through Go-Live. This role is responsible ...

Implementation Specialist

Atlanta, GA ยท On-site

$70 - $90/hr

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment -- from Committed through Go-Live. This role is responsible ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ... Client Onboarding & Implementation * Serve as the primary point of contact for new clients during ...

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment -- from Committed through Go-Live. This role is responsible ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ... Client Onboarding & Implementation * Serve as the primary point of contact for new clients during ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ... Client Onboarding & Implementation * Serve as the primary point of contact for new clients during ...

Implementation Specialist

OR ยท On-site +1

Position Overview The Implementation Specialist is responsible for leading the successful onboarding and implementation of the FieldConnect SaaS platform for new customers. Serving as the primary ...

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Onboarding Implementation Specialist information

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How much do onboarding implementation specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for onboarding implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What does an onboarding implementation specialist do?

An Onboarding Implementation Specialist is responsible for guiding new clients or employees through the initial setup and training process of a product, service, or system. They ensure a smooth transition by configuring solutions to meet client needs, providing training, and troubleshooting any issues that arise during onboarding. Their goal is to make sure clients feel confident and satisfied with the product or service, setting the foundation for long-term success.

What are the key skills and qualifications needed to thrive as an onboarding implementation specialist?

To thrive as an Onboarding Implementation Specialist, you need strong project management, problem-solving, and customer service skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, onboarding software, and implementation tools like Salesforce or HubSpot is often required. Exceptional communication, organization, and adaptability are crucial soft skills for managing client expectations and facilitating smooth transitions. These skills ensure efficient onboarding processes, high client satisfaction, and successful adoption of products or services.

What are some common challenges faced by onboarding implementation specialists when coordinating with cross-functional teams?

Onboarding Implementation Specialists often work closely with sales, product, customer success, and technical teams to ensure a smooth client onboarding process. A frequent challenge is managing communication and expectations between stakeholders with varying priorities, which can lead to misalignment or delays. Proactively setting clear timelines, maintaining transparent communication, and leveraging project management tools can help address these issues and ensure all teams are working towards the same goal. This role requires strong organizational skills and adaptability to navigate shifting priorities and complex client needs.

What is the difference between Onboarding Implementation Specialist vs Customer Success Associate?

AspectOnboarding Implementation SpecialistCustomer Success Associate
Primary FocusImplementing onboarding processes for new clientsEnsuring ongoing customer satisfaction and retention
ResponsibilitiesConfiguring systems, training clients, managing onboarding timelinesSupporting clients post-onboarding, addressing issues, upselling
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship management, communication
Work EnvironmentProject-based, client-facing, collaborative teamsCustomer support, account management, cross-functional teams

The Onboarding Implementation Specialist primarily focuses on guiding new clients through the onboarding process, ensuring smooth system setup and training. In contrast, the Customer Success Associate maintains ongoing client relationships, supporting retention and satisfaction after onboarding. While both roles require strong communication skills, the specialist emphasizes technical implementation, whereas the associate emphasizes relationship management.

How much do onboarding implementation specialists make in the US?

Onboarding Implementation Specialists in the US typically earn between $50,000 and $75,000 annually, depending on experience, location, and company size. Entry-level roles may start around $45,000, while experienced specialists can earn over $80,000 with additional certifications or skills in project management and HR systems.

Is an onboarding implementation specialist a good career?

An onboarding implementation specialist is a viable career option for those interested in client onboarding, training, and process improvement. It often requires strong communication, organizational skills, and familiarity with onboarding tools or software. The role can offer opportunities for growth into project management or training positions.

Is an onboarding implementation specialist a stressful job?

An onboarding implementation specialist's role involves coordinating and executing new employee onboarding processes, which can be demanding during busy periods or when managing multiple clients. The job requires strong organizational skills and attention to detail, but stress levels vary depending on workload, company culture, and support systems in place.
More about Onboarding Implementation Specialist jobs

What cities are hiring for Onboarding Implementation Specialist jobs?

Cities with the most Onboarding Implementation Specialist job openings:

What states have the most Onboarding Implementation Specialist jobs?

States with the most job openings for Onboarding Implementation Specialist jobs include:

Infographic showing various Onboarding Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

AscendHR, LLC

Beckley, WV โ€ข On-site

Full-time

Re-posted 15 days ago


Job description

AscendHR, a Professional Employer Organization (PEO) located in Beckley, WV, is expanding our team and looking for an experienced Implementation Specialist to join us in our mission to provide outstanding client services. This position requires a high level of self-motivation, detail orientation, and a strong dedication to accuracy.

AscendHR’s mission is to provide top-notch customized human resources service solutions to small and medium sized businesses and to celebrate the long-term relationships we create with those we serve. The Implementation Specialist will support this mission by providing clients and their employees with the specialized support they need throughout the implementation process. 
The Implementation Specialist is responsible for leading the onboarding and implementation process for new PEO clients from contract execution through successful go-live. This position serves as the primary point of contact during implementation, coordinating activities between clients and internal departments to ensure a smooth transition into AscendHR's services. The Implementation Specialist manages project timelines, gathers required documentation, configures client accounts, facilitates employee onboarding, and conducts testing to ensure payroll and HR systems are accurately established prior to launch.

Specifically, the role includes:

  • Client Implementation and Project Management
  • Client Setup and System Configuration
  • Payroll Implementation
  • Employee Onboarding
  • Internal Coordination 
  • Documentation and Reporting

The ideal candidate will have:

  • Associate's degree or higher in Business Administration, HR, Accounting, or related field.
  • Minimum of 2 years of experience in client onboarding, implementation, payroll, human resources, account management, project coordination, or related field preferred.
  • Experience within a PEO, payroll, HR outsourcing, benefits administration, or professional services environment strongly preferred.
  • Strong project management and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple implementation projects simultaneously.
  • Strong attention to detail and commitment to accuracy.
  • Ability to build relationships with clients and internal stakeholders.
  • Proficiency with payroll, HRIS, and business software systems.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently while managing competing priorities.
  • Knowledge of payroll, benefits, HR administration, and employee onboarding processes preferred.
  • PrismHR experience preferred.

Job Type: Full-time
Apply today and join our team! 
 

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