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Process Implementation Manager Jobs in Gastonia, NC

Paymentus

Tech Implementation Mgr

Charlotte, NC · On-site

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical ... You will play a pivotal role in guiding clients through the onboarding process, resolving technical ...

Paymentus

Technical Implementation PM I

Charlotte, NC · On-site

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical ... You will play a pivotal role in guiding clients through the onboarding process, resolving technical ...

Doxel

Implementation Operations Specialist

Charlotte, NC · Remote

$75K - $85K/yr

... process for the organization * Manage multiple concurrent onboardings and customer projects What ... Experience supporting SaaS implementations or customer onboarding * Familiarity with project ...

ASCENSUS

Implementation Coordinator

Charlotte, NC · On-site

Coordinate the process for program changes, merging, terminating or implementing product and services for clients while maintaining the appropriate level of task management and documentation.

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Process Implementation Manager information

See Gastonia, NC salary details

$35.6K

$94.6K

$153.5K

How much do process implementation manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for process implementation manager in Gastonia, NC is $94,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $110,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Gastonia, NC? For Process Implementation Manager jobs in Gastonia, NC, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Gastonia, NC look for? The top searched job categories for Process Implementation Manager jobs in Gastonia, NC are:
What cities near Gastonia, NC are hiring for Process Implementation Manager jobs? Cities near Gastonia, NC with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

Tech Implementation Mgr

Paymentus

Charlotte, NC • On-site

Full-time

Re-posted 15 days ago

Job description

Job Description:
We are seeking a Technical Implementation Manager who will serve as a customer-facing technical resource, ensuring seamless implementation and integration of our solutions. You will play a pivotal role in guiding clients through the onboarding process, resolving technical challenges, and optimizing product configurations.
As a key technical expert, you will collaborate cross-functionally to deliver high-complexity projects, troubleshoot production issues, and contribute to continuous product improvements. This role requires adaptability, problem-solving skills, and a strong technical background in programming, APIs, and databases.
Key Responsibilities:
Customer-Facing & Implementation Support:
  • Act as the primary technical point of contact for clients during implementation.
  • Guide customers through product configuration and data integration.
  • Collaborate with clients' technical teams to streamline API and SFTP integrations.
  • Address and resolve technical questions and challenges throughout the implementation process.

Product Expertise & Technical Execution:
  • Develop a deep understanding of the product and its technical configurations.
  • Implement and support high-complexity projects, ensuring successful deployment.
  • Actively contribute to troubleshooting and resolving production issues.
  • Work alongside Solution Architects and Project Managers to deliver the best-fit solutions for clients.
  • Engage with internal teams to overcome implementation roadblocks.
Required Skills & Qualifications:
  • 3-4 years of relevant work experience in financial services and/or payments industry
  • Proficiency in at least two of the following programming languages: C, C++, C#, Node.js, Java, Python, PHP
  • Experience with Single Sign-On (SSO) protocols (JWT, SAML).
  • Strong understanding of APIs (REST, SOAP) and data integration.
  • Hands-on experience with SQL and relational databases.
  • Familiarity with SFTP for secure file transfers.
  • Exposure to Big Data technologies is a plus.
  • Excellent problem-solving skills and the ability to work independently.
  • Strong communication skills to interact with both technical and non-technical stakeholders.

If you are a technical expert who thrives in a customer-facing, solution-oriented role, we'd love to hear from you! Apply now to be a part of our dynamic team.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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