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Implementation Specialist Jobs in Florida (NOW HIRING)

Zelis

Implementation Specialist

Saint Petersburg, FL · On-site

Position Overview The Implementation Specialist plays a crucial role in supporting the Implementation Team in delivering effective solutions for healthcare payer clients. This position involves ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding experience from post-sale handoff through full deployment and ongoing platform success. You will work ...

FirmPilot

Implementation Specialist

Miami, FL

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding experience from post-sale handoff through full deployment and ongoing platform success. You will work ...

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

As an Implementation Specialist , you'll play a key role in turning those innovations into successful, sustainable practices across a network of schools. You'll lead end-to-end implementation of RDI ...

PEOPLEASE

Implementation Specialist

Orlando, FL · Remote

Position Summary The Implementation Specialist is responsible for managing the onboarding process of new clients and ongoing client maintenance, ensuring the seamless integration of HR, payroll, ...

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

As an Implementation Specialist , you'll play a key role in turning those innovations into successful, sustainable practices across a network of schools. You'll lead end-to-end implementation of RDI ...

Poolcorp

SaaS Implementation Specialist

Clearwater, FL · On-site

The SaaS Implementation Specialist champions the customer journey from sale to successful adoption, ensuring the SaaS platform is configured, tested, and launched to best suit client needs. You serve ...

HRDelivered

Implementation Specialist

Jacksonville, FL

$55K - $65K/yr

HRDelivered is looking for a dynamic individual to join our local Professional Employer Organization (PEO). Our mission is to always build long-term solutions for our clients through the power of ...

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Implementation Specialist information

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How much do implementation specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for implementation specialist in Florida is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.06 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs

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For Implementation Specialist jobs in Florida, the most frequently searched job titles are:

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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $52,985 per year, or $25.5 per hour.

Implementation Specialist

GIS National LLC

Saint Petersburg, FL • On-site

Full-time

Posted 6 days ago

Job description

Description:

Implementation Specialists will work with the Broker/Group on all Direct and TPA cases (new and transitions onto the Platform). They will also confirm Implementation has been completed with the Carrier. The Implementation Specialists will work with the Broker/Group through data collection & carrier submission and successfully hand-off each case to the Account Management / Customer Service Team.

Duties/Responsibilities:

Pre-Implementation OR NLOC at Renewal

  • At the request of GIS sales reps, attend demo calls & send debriefs to clients & brokers.
  • Receive NOS and designate which Implementation Specialist will be assigned to the case
  • Conduct a kick-off call with GIS Sales Representative and Broker/Group to review the sold case (rule of thumb: 50+, but also set up calls based on case size, complexity, and broker relationship)

The Implementation Specialists will provide the Broker/Group with an “Implementation Timeline”

Confirm OE dates

Confirm all sold plan designs and rates

Confirm if anything additional should be added or built in the BenAdmin system

  • Request the following from the Carriers

Employer paperwork

Final sold proposal

Benefit Summaries – review for accuracy once received

  • Send the following to the Broker/Group

Employer paperwork – prefilled if possible

Benefit Summaries

GIS Checklist (if applicable)

TPA Agreements (if applicable)

  • Collect and review the following items from the Broker/Group

Employer paperwork

Benefit Summaries

GIS Checklist (if applicable)

TPA Agreements (if applicable)

Requirements:

Required Skills/Abilities:

  • High school graduate or equivalent
  • Previous administrative experience preferred
  • Knowledge of Carrier Eligibility system requirements preferred
  • Knowledge of business correspondence, filing and general office procedures
  • Knowledge of Microsoft Office programs, specifically Excel and Outlook
  • Skill in interpersonal and written communication
  • Skill in critical thinking, problem analysis and process documentation
  • Skill in following tasks through to completion
  • Ability to accurately compile data and perform detailed work
  • Ability to meet deadlines
  • Ability to multi-task
  • Ability to maintain confidentiality of material and information

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.