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Software Implementation Specialist Jobs (NOW HIRING)

True Helix

Implementation Specialist

Delmont, PA

The software implementation specialist is responsible for performing configuration, and usability tests on newly created software/environments to guarantee that clients who use the program can do so ...

Plutus Health

Software Implementation

Dallas, TX · On-site

WFO Terms-Fulltime/Part time/Contractual: Full-time Job Summary As a software implementation specialist, your role requires you to install, configure, and troubleshoot software products and help ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The software implementation specialist is responsible for performing configuration, and usability tests on newly created software/environments to guarantee that clients who use the program can do so ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful software deployments with a focus on AP workflow optimization, accounting process alignment, and payments ...

Sum Theory, Inc

Implementation Specialist

Plano, TX · On-site

The Implementation Specialist will play a key role in supporting clients through successful software deployments with a focus on AP workflow optimization, accounting process alignment, and payments ...

TrueCommerce

Implementation Specialist

Acting as the primary contact throughout the software implementation process, this role interfaces ... The Implementation Specialist ensures that project phases and milestones are properly executed and ...

HCI

Jr. Implementation Specialist

Ellicott City, MD · Remote

$50K/yr

The Junior Implementation Specialist at HCIactive supports the onboarding and implementation of software solutions for clients. This entry-level role focuses on assisting with platform setup ...

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$44.5K

$76.8K

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How much do software implementation specialist jobs pay per year?

As of Jun 7, 2026, the average yearly pay for software implementation specialist in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Software Implementation Specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

What is a software implementation specialist?

A software implementation specialist is a professional responsible for deploying and configuring software solutions for clients or organizations. They often work closely with technical teams and clients to ensure successful integration, troubleshooting issues, and providing training on the software's features and functions.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

What are the key skills and qualifications needed to thrive as a Software Implementation Specialist, and why are they important?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

What are Software Implementation Specialists?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.
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Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.

Software Implementation Specialist

iRely Career Site

Irving, TX • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

We are seeking a dynamic Sr. Software Implementation Specialist to join our Professional Services team at our headquarters in Irving, Texas. This individual will play a pivotal role in deploying our ERP solutions and delivering exceptional value to our customers.

Position Overview

As a Software Implementation Specialist , you will act as a trusted advisor, ensuring seamless integration, configuration, and adoption of our software to meet customers' unique needs. This role involves a blend of technical proficiency, functional expertise, and customer-facing skills, requiring occasional travel to work directly with clients.

  1. Candidates must be local to the Dallas/Fort Worth area, AND must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. iRely will not sponsor applicants for U.S. work visa status for this opportunity.

Key Responsibilities

  • Customer Engagement:
    • Lead requirements-gathering sessions to understand customer needs and business processes.
    • Provide top-notch customer service to large and strategic customers.
    • Support customers through User Acceptance Testing (UAT), training, and go-live activities.
    • Deliver training sessions for both trainers and end users, ensuring successful software adoption.
    • Interface with customers at all levels
    • Participate in customer meetings and sales events.
    • Provide customer training 
  • Implementation & Deployment:
    • Configure and build the iRely Store Suite to align with customer requirements.
    • Execute project tasks in collaboration with project managers to deliver projects on time and within scope.
    • Provide on-site and remote support during escalations, go-live, and post-go-live phases.
  • Standards & Processes:
    • Follow established implementation standards set by the Professional Services Organization (PSO).
    • Assess and resolve complex project challenges, focusing on quality-driven solutions.

Qualifications

  • Bachelor's degree of equivalent work experience
  • Minimum of 3 to 5 years of experience with ERP software product implementation
  • Strong analytical, problem-solving, and communication skills.
  • Proven ability to manage multiple projects and deliver quality outcomes in a fast-paced environment.
  • Willingness to travel 20%

Why Join iRely?

  • Impactful Work: Shape the way leading petroleum and convenience store businesses operate.
  • Growth Opportunities: Be part of a rapidly growing organization with ample opportunities for professional development.
  • Customer-Centric Culture: Deliver meaningful solutions that drive customer success.

What We Offer

Our corporate headquarters is in the heart of Los Colinas at Williams Square. We offer a highly competitive salary/bonus package and benefits to include Medical, Dental, Vision Insurance, Telemedicine, Health Reimbursement and Health Savings Accounts, Life, Disability, 401K matching, paid parking and more!

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