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Software Implementation Specialist Jobs (NOW HIRING)

True Helix

Implementation Specialist

Delmont, PA · On-site

The software implementation specialist is responsible for performing configuration, and usability tests on newly created software/environments to guarantee that clients who use the program can do so ...

Plutus Health

Software Implementation

Dallas, TX · On-site

WFO Terms-Fulltime/Part time/Contractual: Full-time Job Summary As a software implementation specialist, your role requires you to install, configure, and troubleshoot software products and help ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The software implementation specialist is responsible for performing configuration, and usability tests on newly created software/environments to guarantee that clients who use the program can do so ...

Versaterm

Implementation Specialist

Mesa, AZ · On-site

The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions, responsible for planning and executing full-cycle deployments while mentoring junior ...

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Software Implementation Specialist information

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$44.5K

$76.8K

$102.5K

How much do software implementation specialist jobs pay per year?

As of Jul 18, 2026, the average yearly pay for software implementation specialist in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Software Implementation Specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

What are the key skills and qualifications needed to thrive as a Software Implementation Specialist, and why are they important?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

What are Software Implementation Specialists?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.
More about Software Implementation Specialist jobs
What cities are hiring for Software Implementation Specialist jobs? Cities with the most Software Implementation Specialist job openings:
Who are the top companies hiring for Software Implementation Specialist jobs? The top employers for Software Implementation Specialist jobs are:
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What are popular job titles related to Software Implementation Specialist jobs? For Software Implementation Specialist jobs, the most frequently searched job titles are:
Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.
Software Implementation Specialist

Software Implementation Specialist

Resource Innovations

Salt Lake City, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Resource Innovations is seeking a Software Implementation Specialist to join our growing team remotely. We are seeking a highly skilled and motivated Software Implementation Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services team. As Software Implementation Specialist you will design and implement technical solutions for utilities and energy sectors, focusing on Demand Side Management, Transportation Electrification, and clean energy technologies. Analyze business needs to tailor Resource Innovations' SaaS-based solutions, optimize workflows, and enhance system efficiency. Provide expert consulting on product configuration, implementation, and ongoing support while developing technical documentation, conducting gap analyses, and ensuring seamless software integration. This work enhances operational efficiency, scalability, and regulatory compliance for utilities, improving Resource Innovations' customer programs delivery. By streamlining system implementation and reducing manual inefficiencies through automation, it drives cost savings, performance improvements, and data-driven decision-making.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
  • Configure and implement enterprise SaaS solutions supporting EE, transportation electrification, and other clean energy programs.
  • Partner with clients, Software Implementation Leads, and cross-functional teams to gather business requirements, support solution design, and deliver successful software implementations.
  • Configure application features, workflows, business rules, user interfaces, and client-specific functionality using low-code/no-code and enterprise SaaS platforms, SQL, and JavaScript.
  • Develop functional specifications, process flows, configuration documentation, and other implementation deliverables.
  • Support system integrations, REST APIs, ETL/data mapping, data migration, user authentication, and reporting requirements.
  • Assist with system configuration, testing, user acceptance testing (UAT), deployments, production releases, and post-launch support.
  • Troubleshoot application, configuration, integration, and data issues while working closely with Product, Engineering, and Delivery teams.
  • Identify opportunities to improve business processes, system usability, and implementation efficiency.
  • Build expertise in the Resource Innovations' SaaS platforms and implementation methodologies while providing high-quality client support.
  • Perform other duties as assigned.

Requirements
  • 3-5 years of experience implementing, configuring, or supporting enterprise SaaS, low-code/no-code, CRM, ERP, or workflow automation platforms.
  • Strong analytical, problem-solving, and communication skills, with experience working directly with clients and cross-functional teams.
  • Interest in sustainability and a passion for delivering technology solutions that create meaningful business impact.

Preferred skills, education and experience
  • Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
  • Experience configuring enterprise SaaS applications using low-code/no-code platforms, SQL, JavaScript, and business process automation.
  • Experience with system integrations, REST APIs, ETL/data mapping, and user acceptance testing (UAT).
  • Experience in the utility, clean energy, or regulated industries is preferred but not required.

Benefits
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Compensation & Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $70,000-$96,000 USD. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.
At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.
Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
Resource Innovations logo

About Resource Innovations

Sourced by ZipRecruiter

Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable.

Industry

Environmental consulting services

Company size

51 - 200 Employees

Headquarters location

Half Moon Bay, CA, US

Year founded

2016

Social media

Twitter

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