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Software Implementation Specialist Jobs (NOW HIRING)

AboutTime

Implementation Specialist

Payson, UT · On-site

Position Summary The Implementation Specialist plays a pivotal role in ensuring the smooth ... Oversee the successful initial setup and implementation of clients' software, ensuring it meets ...

Incident IQ

Implementation Specialist

Atlanta, GA

You must have a strong technical aptitude and a good understanding of hardware, software, mobile and networking technologies and a passion for customer satisfaction. Implementation Specialist ...

DealerBuilt

Implementation Specialist

Houston, TX · On-site +1

We are growing and looking for an Implementation Specialist to support the successful onboarding ... Execute software implementation projects in alignment with established project plans, timelines ...

Jonas Club Software

Implementation Specialist I

Implementation Specialist Jonas Software - Club Division THE COMPANY Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and technology-driven software ...

Nectar Restaurant

Implementation Specialist

Lehi, UT · On-site

$50K/yr

As an Implementation Specialist, your main responsibility will be to guide and support our SMB ... Familiarity with technology platforms and the ability to quickly learn new software * Must be able ...

Kalepa

Implementation Specialist

Salt Lake City, UT · Remote

$105K - $130K/yr

Implementation Specialists are responsible for accurate and on-time deployment of Kalepa's platform ... software deployments of a related domain. He / she is expected to display a strong sense of self ...

Points North

Implementation Specialist

Minneapolis, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience implementing and/or supporting software * Strong client-facing experience and ...

Meridian

Implementation Specialist II

Atlanta, GA · On-site

Join Futura Systems , a Meridian Cooperative company as an Implementation Specialist II and help ... What You'll Do * Lead and support software implementations for utility customers * Configure ...

Excelforce

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

We are looking to fill an open "Implementation Specialist" role. This person is tasked with ... At least 3 years of experience in software implementation is required (payroll/HR industry ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience implementing and/or supporting software * Strong client-facing experience and ...

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Software Implementation Specialist information

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$76.8K

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How much do software implementation specialist jobs pay per year?

As of Jun 8, 2026, the average yearly pay for software implementation specialist in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Software Implementation Specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

What is a software implementation specialist?

A software implementation specialist is a professional responsible for deploying and configuring software solutions for clients or organizations. They often work closely with technical teams and clients to ensure successful integration, troubleshooting issues, and providing training on the software's features and functions.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

What are the key skills and qualifications needed to thrive as a Software Implementation Specialist, and why are they important?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

What are Software Implementation Specialists?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.
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Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.
Software Implementation Specialist - Customer Onboarding

Software Implementation Specialist - Customer Onboarding

MetTel

Holmdel, NJ • On-site

$100K/yr

Full-time

Posted 8 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
MetTel is looking for an Onboarding Manager to join their operations team in Holmdel, New Jersey!
Onboarding is a critical function that drives customer success and migrations, by providing a world class experience to every client. This role will ensure all customers have a clear understanding of the migration process and help prepare the client for the transition. They will be responsible for getting the steady state built to drive revenue and customer satisfaction.
ROLES AND RESPONSIBILITIES:
  • Proactively manage initial account setup to drive ease of doing business with MetTel
  • Operational director of all internal teams involved in the setup of the client, and process improvements overall
  • Assist with driving migration success and continuously highlighting the value of the partnership
  • Point of escalation for customer and internal advocate
  • Responsible for explaining and implementing contract and purchased services
  • Key resource for initial customer portal setup and training for adoption
  • Ensure client delivery of key reports and deliverables to prepare New Client Services
  • Schedules kickoff call and prepares customer for transition

DESIRED QUALIFICATIONS:
  • Excellent verbal and written communication skills
  • Ability to stay organized and provide a consistent customer experience
  • Customer focused, with self-sufficient problem solving skills
  • Strong interpersonal skills and the ability to build relationships both internally and externally
  • Exceptional time management and multitasking ability, despite a high volume of assigned projects with competing timelines
  • Ability to interface comfortably with senior executives and all levels within an organization
  • Telecommunications experience is a plus, but not required

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: Mobility, #Mobility, #Onboarding #Implementation #SaaS #ImplementationManager #ProjectManager #ImplementationConsultant #ImplementationSpecialist #CustomerOnboarding, #OnboardingManager, #Manager, #CustomerExperiece, #CustomerExperience, JobsNearMe, #JobsNearMe, MetTel, #MetTel, LinkedIn, #LinkedIn, Indeed, #Indeed, Verizon, #Verizon, ATT, #ATT.
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net

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