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Software Implementation Specialist Jobs (NOW HIRING)

Hello Patient

Implementation Specialist

New York, NY · On-site

$90K - $120K/yr

As an implementation specialist, you'll help scale what works - owning implementations end-to-end ... * 3+ years in software implementation, onboarding, solutions delivery, or technical project ...

Kalepa

Implementation Specialist

OR · Remote

$105K - $140K/yr

Implementation Specialists are responsible for accurate and on-time deployment of Kalepa's platform ... software deployments of a related domain. He / she is expected to display a strong sense of self ...

Hello Patient

Implementation Specialist

Austin, TX · On-site

$90K - $120K/yr

As an implementation specialist, you'll help scale what works - owning implementations end-to-end ... * 3+ years in software implementation, onboarding, solutions delivery, or technical project ...

Lone Wolf Technologies

Implementation Specialist

$55K - $60K/yr

As an Implementation Specialist, you will lead professional services engagements with our clients ... Use expertise of Lone Wolf software and customer environments to consult agencies on best practices

FactSet

Implementation Specialist

New York, NY · On-site

FactSet creates flexible, open data and software solutions for over 200,000 investment ... We are seeking a highly motivated and client-focused Implementation Specialist to join our Client ...

Lone Wolf Technologies

Implementation Specialist

OR · Remote

$55K - $60K/yr

As an Implementation Specialist, you will lead professional services engagements with our clients ... Use expertise of Lone Wolf software and customer environments to consult agencies on best practices

Lone Wolf Technologies

Implementation Specialist

OR · Remote

$55K - $60K/yr

As an Implementation Specialist, you will lead professional services engagements with our clients ... Use expertise of Lone Wolf software and customer environments to consult agencies on best practices

Points North

Implementation Specialist

Minneapolis, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience implementing and/or supporting software * Strong client-facing experience and ...

Excelforce

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

We are looking to fill an open "Implementation Specialist" role. This person is tasked with ... At least 3 years of experience in software implementation is required (payroll/HR industry ...

Yes Energy

Implementation Specialist

Boulder, CO · On-site +1

Yes Energy's industry-leading electric power trading analytics software provides real-time ... Position Summary The Implementation Specialist plays a key role in delivering successful customer ...

Future Energy

Implementation Specialist

Troy, MI · On-site

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Future Energy

Implementation Specialist

Troy, MI · On-site

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Future Energy

Implementation Specialist

Troy, MI · On-site

$50K - $60K/yr

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Future Energy

Implementation Specialist

Troy, MI · On-site

Salary: $50,000 - $60,000 The Implementation Specialist is responsible for the end-to-end execution ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Implementation Specialist About Fishbowl Fishbowl is an industry leading, top supplier of ... While our mission is to deliver amazing software, service, training, and support to our customers ...

beBright

RCM Implementation Specialist

Minnetonka, MN

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue ... Software Conversion and Implementation · Support practice management system conversions, including ...

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All JobsSoftware Implementation Specialist Jobs

Software Implementation Specialist information

See salary details

$44.5K

$76.8K

$102.5K

How much do software implementation specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for software implementation specialist in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by software implementation specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

Is a software implementation specialist a stressful job?

A software implementation specialist can experience stress due to tight project deadlines, technical challenges, and the need for effective communication with clients and team members. The role often requires problem-solving skills, adaptability, and managing multiple tasks simultaneously, which can contribute to a high-pressure environment.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

What skills and qualifications are needed to thrive as a software implementation specialist?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

Is a software implementation specialist entry level?

A software implementation specialist role can be entry level or require several years of experience, depending on the company and complexity of the systems involved. Entry-level positions typically require basic knowledge of software tools, good communication skills, and sometimes relevant certifications, while more advanced roles may demand prior experience in project management or technical support.

What is a software implementation specialist?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.
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Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.

Implementation Specialist

Hello Patient

New York, NY • On-site

$90K - $120K/yr

Full-time

Posted 17 days ago

Job description

About The Role
Hello Patient is growing its Implementation team and hiring an implementation Specialist to help more practices launch successfully on Hello Patient.
In a typical week, you'll be juggling a few customer launches at once - running kickoff calls, managing timelines, and keeping customer stakeholders and internal teams aligned through go-live. You'll configure workflows in Hello Patient, troubleshoot issues as they come up, and make sure teams are trained and ready so our AI agents deliver value from day one.
You'll work directly with customer leaders (often clinicians, ops managers, and executives) to set expectations, communicate progress, and drive adoption. Internally, you'll partner closely with AI Agent Product Managers (who own net-new builds), Conversational Designers, Engineering, QA, and Customer Success to surface risks early, unblock work fast, and ensure clean handoffs after launch.
As an implementation specialist, you'll help scale what works - owning implementations end-to-end for repeatable use cases, and serving as the execution backbone for zero-to-one launches by driving coordination, timelines, and adoption without sacrificing quality.
This is a high-ownership, highly visible role at the center of our growth engine. Implementations are where customers decide if they'll adopt, expand, and stick with Hello Patient - and your work will directly influence retention, expansion, and measurable customer outcomes.
What You'll Do
Configure Workflows & Agent Refinement
  • Configure Hello Patient workflows to match how each practice operates day to day
  • Help drive discovery through requirements gathering and stakeholder collaboration
  • Validate requirements, manage dependencies, and ensure clean setup and access
  • Become an expert in phone configurations and telephony systems
  • Setup outbound agent campaigns and performance monitoring
  • Extensively test new agents prior to go-live, ensuring quality and reliability
Drive the Implementation Plan + Keep Everyone Aligned
  • Help drive the implementation plan, ensuring that weekly milestones are met to launch, and the team is not blocked in any aspect of agent delivery
  • Own timelines, stakeholders, and communication to keep projects moving
  • Track risks, resolve blockers quickly, and keep expectations clear
  • Own & drive 1->10 agent expansions by getting new customer locations live
Partner on Zero-to-One Builds
  • Support AI Agent Product Managers on net-new launches and pilots
  • Provide structure and coordination (project plan, status updates, risk tracking)
  • Help ensure smooth execution while Product/Design own solution definition
Train Teams + Drive Adoption
  • Deliver customer trainings (live + recorded) and create simple enablement materials
  • Ensure teams are ready at launch and confident using the product
  • Monitor early usage, triage issues, and coordinate fixes to improve adoption

What We're Looking For
Must have
  • 3+ years in software implementation, onboarding, solutions delivery, or technical project management
  • Track record managing multiple projects at once with strong organization and attention to detail
  • Confident, polished customer presence - comfortable with clinicians, operators, and exec stakeholders
  • Working knowledge of APIs and webhooks
  • Comfort with how systems integrate and data moves between tools
  • Startup mindset: you thrive in fast-changing environments and take ownership without waiting to be told

Preferred
  • Experience in healthcare tech, SaaS workflows, or integration-heavy products
  • Familiarity with EHR/PM systems, telephony tools, or SSO providers
  • AI-native workflows - you use AI tools to move faster and work smarter
  • Experience creating playbooks, templates, documentation, or scalable implementation processes

Compensation
Base salary: $90,000 -$120,000
Equity: Meaningful ownership in a fast-growing healthtech startup
About Hello Patient
Hello Patient is transforming healthcare communication through advanced conversational AI. Our founding team spent 3.5 years scaling Carbon Health's technology during hypergrowth, where we saw firsthand how much clinical time gets wasted on basic communication-great clinicians buried in admin work, patients stuck in phone tag.
Our AI platform proactively engages patients through perfectly timed calls and texts, resolving complex interactions end-to-end-from scheduling to billing to retention. Built with security and compliance at its core, our technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement.
Backed by Scale and 8VC, we're building the future of healthcare communication, one conversation at a time.

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