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Software Implementation Specialist Jobs in Michigan

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

Experience implementing software solutions, SaaS platforms, or customer communication technologies preferred. * Experience working with customer data files, file validation, data mapping, and ...

Future Energy

Implementation Specialist

Troy, MI · On-site

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Future Energy

Implementation Specialist

Troy, MI · On-site

$50K - $60K/yr

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

Future Energy

Implementation Specialist

Troy, MI

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Executes all software configuration tasks, following templated processes to ensure consistency ...

700 Credit

Implementation Specialist

Southfield, MI · On-site

Description: Implementation Specialist About 700Credit 700Credit is the industry leader in ... software. * Serve as the primary client contact: Act as the main point of contact for clients ...

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

About Mountain Pass and Our Culture Mountain Pass is a fast-growing software company dedicated to ... About the Position Mountain Pass is seeking an Implementation Specialist to support the deployment ...

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Software Implementation Specialist information

See Michigan salary details

$38.8K

$67K

$89.3K

How much do software implementation specialist jobs pay per year?

As of Aug 29, 2026, the average yearly pay for software implementation specialist in Michigan is $66,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $78,400.00 per year, depending on experience, location, and employer.

What is a software implementation specialist?

Software Implementation Specialists are professionals responsible for deploying, configuring, and integrating software solutions within an organization. They work closely with clients or internal teams to ensure that new software systems are set up according to business requirements and function smoothly. Their duties often include training users, troubleshooting issues, and providing ongoing support post-implementation. These specialists play a critical role in helping organizations transition efficiently to new technologies while minimizing disruptions.

What skills and qualifications are needed to thrive as a software implementation specialist?

To thrive as a Software Implementation Specialist, you need expertise in software deployment, troubleshooting, and project management, typically supported by a relevant degree in computer science or information technology. Familiarity with CRM/ERP systems, data integration tools, and certifications such as PMP or relevant vendor credentials are often required. Strong communication, problem-solving abilities, and customer service orientation are crucial soft skills for this role. These skills ensure successful software rollouts, effective client support, and seamless collaboration between technical teams and end users.

What are common challenges faced by software implementation specialists during client onboarding, and how can they be managed?

Software Implementation Specialists often encounter challenges such as integrating new software with clients' existing systems, managing varied user expectations, and ensuring smooth data migration. To address these, specialists typically work closely with cross-functional teams, maintain clear communication with clients, and follow structured project management methodologies. Proactive planning, thorough training sessions, and providing ongoing support help ensure a successful onboarding process and client satisfaction.

What is the difference between Software Implementation Specialist vs Software Support Specialist?

AspectSoftware Implementation SpecialistSoftware Support Specialist
Primary RoleDeploys and configures software for clients, ensuring successful implementationProvides ongoing technical support and troubleshooting for existing software
Required SkillsTechnical knowledge, project management, client communicationTechnical troubleshooting, customer service, problem-solving
Work EnvironmentClient sites, project-based, collaborativeHelp desks, remote support, customer service centers
CertificationsOften requires certifications related to specific software or project managementIT support certifications like CompTIA A+ or Microsoft Certified

While both roles involve technical expertise, the Software Implementation Specialist focuses on deploying and configuring new software systems for clients, whereas the Software Support Specialist provides ongoing support and troubleshooting for existing software. The roles differ mainly in their scope and stage of the software lifecycle, but both require strong technical skills and customer interaction.

Is a software implementation specialist a stressful job?

A software implementation specialist can experience stress due to tight project deadlines, technical challenges, and the need for effective communication with clients and team members. The role often requires problem-solving skills, adaptability, and managing multiple tasks simultaneously, which can contribute to a high-pressure environment at times.

What are popular job titles related to Software Implementation Specialist jobs in Michigan?

For Software Implementation Specialist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Software Implementation Specialist jobs in Michigan look for?

The top searched job categories for Software Implementation Specialist jobs in Michigan are:

What are popular job titles related to Software Implementation Specialist jobs in MI?

For Software Implementation Specialist jobs in MI, the most frequently searched job titles are:

Software Implementation Specialist jobs near you
Infographic showing various Software Implementation Specialist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $66,962 per year, or $32.2 per hour.

Implementation Specialist

Livonia, MI • On-site

RevSpring, Inc.
501 - 1,000 employees
Learn more about RevSpring, Inc.external

Full-time

Posted 16 days ago

Job description

Job Title: Implementation Specialist
Job Summary:
The Implementation Specialist is an integral member of the Client Services team, responsible for leading the successful implementation of RevSpring's customer communication solutions. The primary responsibility of this position is to partner with customers throughout the implementation lifecycle by translating business requirements into technical solutions, coordinating cross-functional needs, configuring and validating customer solutions, and ensuring successful production deployment.
This role serves as the primary implementation lead for assigned customer projects, guiding customers from project kickoff through go live while collaborating with multiple internal teams. The Implementation Specialist combines strong project management skills, technical aptitude, and customer consulting capabilities to deliver high-quality implementations that meet customer objectives and support long-term success.
This position contributes directly to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services.
Essential Functions:
  • Lead customer implementations from project kickoff through successful production deployment.
  • Serve as the primary implementation contact for customers during onboarding, solution deployment, and project execution.
  • Gather, analyze, and document customer business, technical, and operational requirements.
  • Translate customer requirements into scalable communication solutions utilizing RevSpring platforms and implementation tools.
  • Configure, validate, test, and implement customer communication solutions, ensuring alignment with business requirements and best practices.
  • Develop and execute implementation plans, project schedules, and deployment strategies while managing timelines, milestones, and customer expectations.
  • Analyze customer data files, validate data integrity, troubleshoot file issues, and support data mapping and transformation activities.
  • Coordinate implementation activities across Product, Development, Operations, Production, Quality Assurance, and other cross-functional teams.
  • Facilitate implementation meetings, status updates, risk assessments, and project communications with customers and internal stakeholders.
  • Develop and execute implementation testing strategies, including system testing, user acceptance testing (UAT), and production readiness validation.
  • Identify implementation risks, dependencies, and potential project issues while proactively developing mitigation plans.
  • Troubleshoot implementation challenges, perform root cause analysis, and collaborate with technical teams to deliver timely resolutions.
  • Support production cutover activities, deployment validation, and post-implementation stabilization.
  • Provide implementation documentation, customer training, knowledge transfer, and operational handoff to ongoing support teams.
  • Maintain detailed project documentation, implementation records, and customer configuration information.
  • Develop expertise in RevSpring products, platforms, services, implementation methodologies, and integration capabilities.
  • Maintain knowledge of Healthcare Revenue Cycle Management, Financial Services, customer communications, and industry best practices.
  • Recommend implementationimprovements, process enhancements, and solution optimizations that improve customer outcomes and operational efficiency.
  • Identify opportunities to standardize implementation processes, improve project execution, and enhance the customer onboarding experience.
  • Demonstrate a commitment to continuous learning by expanding technical knowledge and staying current on evolving platform capabilities, implementation methodologies, and industry trends.

Minimum Requirements:
Specific Job Skills:
  • 3+ years related experience in business development or sales, preferably in healthcare technology.
  • Demonstrated track record of achieving sales targets.
  • Direct experience with cold calling, qualifying leads, and setting appointments.
  • Experience with Salesforce and HubSpot are a plus.

Education: Bachelor's degree or equivalent combination of education and/or related work experience.
Experience:
  • Minimum of two (2) years of experience in software implementation, project management, customer onboarding, professional services, customer success, technical consulting, or a related customer-facing role.
  • Experience implementing software solutions, SaaS platforms, or customer communication technologies preferred.
  • Experience working with customer data files, file validation, data mapping, and business applications preferred.
  • Experience in Healthcare Revenue Cycle Management, Financial Services, customer communications, or other technology-enabled business environments preferred.
  • Experience coordinating cross-functional implementation projects preferred.
  • Proficiency with Microsoft Office applications.
  • Experience with CRM, project management, ticketing, and implementation management systems preferred.

Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.
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