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Implementation Specialist Jobs in Michigan (NOW HIRING)

700 Credit

Implementation Specialist

Southfield, MI · On-site

Implementation Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we ...

Future Energy

Implementation Specialist

Troy, MI

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle Supply Equipment (EVSE) site implementations, managing 30+ concurrent projects with precision and ...

Future Energy

Implementation Specialist

Troy, MI · On-site

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle Supply Equipment (EVSE) site implementations, managing 30+ concurrent projects with precision and ...

Future Energy

Implementation Specialist

Troy, MI · On-site

$50K - $60K/yr

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle Supply Equipment (EVSE) site implementations, managing 30+ concurrent projects with precision and ...

Future Energy

Implementation Specialist

Troy, MI · On-site

Salary: $50,000 - $60,000 The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle Supply Equipment (EVSE) site implementations, managing 30+ concurrent projects ...

TRIARQ Health

Implementation Specialist

Royal Oak, MI · On-site

Position Summary The Implementation Specialist leads the end-to-end onboarding and implementation of the company's EMR and revenue cycle platform for new and existing clients. This is a dual ...

Harris

$65K - $75K/yr

As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment working with a team managing multiple concurrent projects. Your impact ...

Slate Auto

CRO Implementation Specialist

Troy, MI · On-site

$75K - $104K/yr

... Implementation Specialist to execute A/B tests, personalization campaigns, and multivariate experiments. This role ensures smooth technical integration of optimization tools and maintains site ...

Recar

CRO Implementation Specialist

Troy, MI · On-site

$75K - $104K/yr

Implement A/B and multivariate tests using tools like Optimizely. * Ensure website functionality and performance during testing phases. * Troubleshoot and resolve technical issues related to CRO ...

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All JobsImplementation Specialist JobsImplementation Specialist Jobs in Michigan

Implementation Specialist information

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$12

$29

$62

How much do implementation specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for implementation specialist in Michigan is $29.71, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.38 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs
What are the most commonly searched types of Implementation Specialist jobs in Michigan? The most popular types of Implementation Specialist jobs in Michigan are:
What are popular job titles related to Implementation Specialist jobs in Michigan? For Implementation Specialist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Implementation Specialist jobs in Michigan look for? The top searched job categories for Implementation Specialist jobs in Michigan are:
What cities in Michigan are hiring for Implementation Specialist jobs? Cities in Michigan with the most Implementation Specialist job openings:
What are popular job titles related to Implementation Specialist jobs in MI? For Implementation Specialist jobs in MI, the most frequently searched job titles are:
Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $61,799 per year, or $29.7 per hour.

Implementation Specialist

Open Dealer Exchange

Southfield, MI

Full-time

Re-posted 2 days ago

Job description

Description

Implementation Specialist


About 700Credit

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.


Summary

700Credit is looking for a reliable Implementation Specialist to join the team at our headquarters in Southfield, MI. As an Implementation Specialist, you will be responsible for managing the implementation and training of our solutions for new and existing clients. This will be done by analyzing client needs, developing tailored training and solutions, and ensuring all activities occur on time with a high level of customer satisfaction. The ideal candidate should have strong skills in the areas of client communication, problem-solving, and process improvement. These skills are essential for ensuring successful implementation of 700Credit services and maintaining long-term client satisfaction.


Responsibilities

  • Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level of success.
  • Support business process improvement: Provide guidance and best practice recommendations to clients during implementation to drive strong adoption and long-term success with our software.
  • Serve as the primary client contact: Act as the main point of contact for clients throughout implementation and for designated clients post-implementation.
  • Compile compliance reports: Regularly prepare and submit compliance reports to ensure adherence to internal policies and industry regulations.
  • Act as a trainer and coach: Serve as a knowledgeable resource for clients, providing ongoing training, support, and coaching to help them maximize the value of 700Credit products.
  • Resolve client issues: Analyze and resolve client concerns directly or assist in working through complex issues to ensure effective outcomes.
  • Assist in product launches: Support Affiliate and 700Credit product launches, including post-launch follow-up with clients and affiliates to evaluate and improve the customer experience.
  • Contribute to team success: Actively support all members of the Implementation team in a productive and constructive manner.
  • Track and document client communications: Accurately record all client interactions and communications to maintain clear and up-to-date records.
  • Communicate new product features: Keep clients informed of new product features and updates, ensuring they understand new capabilities and how to take advantage of them.
  • Provide exceptional customer service: Ensure a consistently high level of service is delivered to clients, maintaining satisfaction and long-term loyalty.
  • Generate cross-sell opportunities: Work closely with the sales team to identify and produce cross-sell opportunities that introduce additional products and services to existing clients.

Requirements

Experience, Skills, and Knowledge

  • 2+ years of experience in a customer service or account management role
  • Strong knowledge of the automotive industry
  • Strong organizational skills with attention to detail
  • Excellent phone etiquette and customer service abilities
  • Bachelor's degree preferred, or equivalent professional experience
  • Willingness to travel as needed

Apply