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Remote Implementation Specialist Jobs in Michigan

Trapeze

Implementation Consultant

Three Rivers, MI · Remote

This is a remote position You have a commitment to providing the best customer service possible and ... Travel is required (up to 50% within North America) The Implementation Consultant works directly ...

Harris

Sr Implementation Consultant

Three Rivers, MI · Remote

Remote U.S. Role Sunrise | Altera Digital Health OVERVIEW As a Sr Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of health ...

Trinityhealth

Senior ServiceNow Developer (REMOTE)

Livonia, MI · Remote

$50.50 - $69.50/hr

ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired * Minimum 5 years of hands-on experience with ServiceNow development of the ...

Trinity Health

Senior ServiceNow Developer (REMOTE)

Livonia, MI · On-site +1

$50.50 - $69.50/hr

ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired * Minimum 5 years of hands-on experience with ServiceNow development of the ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Deloitte

Cyber ServiceNow - Consultant

Detroit, MI · Remote

One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk ... This compensation range is specific to a Remote role and takes into account the wide range of ...

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$12

$29

$62

How much do remote implementation specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote implementation specialist in Michigan is $29.71, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.38 per hour, depending on experience, location, and employer.

What is a remote implementation specialist?

A Remote Implementation Specialist is responsible for guiding clients through the setup, integration, and deployment of a company's software or services. They work remotely to understand client needs, configure solutions, provide training, and troubleshoot any implementation challenges. Their role ensures a smooth transition from sales to full product adoption, optimizing the customer experience. Strong communication, technical expertise, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote implementation specialist?

To thrive as a Remote Implementation Specialist, you need a strong background in customer onboarding, project management, and technical troubleshooting, often supported by a bachelor’s degree in a relevant field. Familiarity with CRM software, project management tools like Asana or Jira, and knowledge of SaaS platforms are typically required. Exceptional communication, time management, and problem-solving skills help facilitate smooth client interactions and team collaboration in a remote environment. These qualities are crucial for successfully guiding clients through product implementation and ensuring seamless adoption across distributed teams.

What are some common challenges faced by remote implementation specialists, and how are they addressed?

Remote Implementation Specialists often encounter challenges such as managing client expectations, addressing technical issues across various environments, and coordinating projects with geographically dispersed teams. To address these, specialists rely on clear, proactive communication, robust documentation, and effective use of remote collaboration tools. Developing strong relationships with clients and internal stakeholders is key to anticipating obstacles and driving implementation success. Many organizations also provide ongoing training and support to ensure specialists stay current with product updates and best practices, enabling them to overcome challenges efficiently.

What are the most commonly searched types of Implementation Specialist jobs in Michigan?

The most popular types of Implementation Specialist jobs in Michigan are:

What are popular job titles related to Remote Implementation Specialist jobs in Michigan?

For Remote Implementation Specialist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Implementation Specialist jobs in Michigan look for?

The top searched job categories for Remote Implementation Specialist jobs in Michigan are:

What cities in Michigan are hiring for Remote Implementation Specialist jobs?

Cities in Michigan with the most Remote Implementation Specialist job openings:

Remote Implementation Specialist jobs near you
Infographic showing various Remote Implementation Specialist job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,799 per year, or $29.7 per hour.

Implementation Specialist

Amy Cell Talent

Ypsilanti, MI • On-site, Remote

Full-time

Medical, PTO

Re-posted 8 days ago

Job description

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team!
About Mountain Pass and Our Culture
Mountain Pass is a fast-growing software company dedicated to delivering exceptional solutions and customer service. We believe our success is driven by the growth and contributions of our people, and we empower every team member to make a meaningful impact. At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results of your work on the company's success. We are committed to fostering an inclusive workplace that respects, values, and celebrates the unique perspectives and experiences of every employee.
About the Position
Mountain Pass is seeking an Implementation Specialist to support the deployment and adoption of SmartPath, our SaaS-based faculty information system used by leading higher education institutions. In this role, you will partner closely with clients to successfully implement our software, ensure solutions align with institutional requirements, and deliver an exceptional customer experience throughout the implementation lifecycle.
The ideal candidate has experience working with SaaS solutions and modern software tools, thrives in a collaborative team environment, and possesses strong analytical, communication, and problem-solving skills. Success in this role requires a customer-focused mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities include but not limited to:
  • Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
  • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
  • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
  • Deliver client training and ongoing support to promote effective adoption and use of the software platform.
  • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
  • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
  • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
  • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
  • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
  • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

About You:
  • Associate degree, relevant certifications, or equivalent professional experience in Computer Science, Information Technology, or a related field.
  • Working knowledge of SaaS software deployment, implementation, version control, and support processes.
  • Experience delivering exceptional customer service with a strong commitment to client satisfaction.
  • Familiarity with tools and technologies such as GitHub, HTML, Excel, and AI-assisted development or productivity tools.
  • Experience with User Acceptance Testing (UAT) and Quality Assurance (QA) processes.
  • Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent organizational and time management skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • High attention to detail and commitment to delivering accurate, high-quality work.
  • Self-motivated and proactive, with the ability to take initiative and work effectively with minimal supervision.
  • Familiarity with AI tools such as ChatGPT and an interest in leveraging AI to improve workflows, productivity, and development processes.
  • Enjoys collaborating in a team-oriented environment and actively sharing knowledge and best practices.

Perks & Benefits
  • Competitive compensation package
  • Paid time off (PTO)
  • Flexible work environment
  • Healthcare reimbursement benefits
  • Opportunity to work with a collaborative and growing team
  • Equity

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