GIS National

17 jobs near Columbus, OH

Achieve expert understanding and maintenance in all Benefit Administration systems * Assist the GIS Account Managers with employee enrollments and execution of new business * Assist in managing the ...

Attend Broker/Customer training calls with the GIS Account Manager for introductions and clean hand off to the Client Advocate Team * Conduct portal refresher trainings as needed 120 days post ...

Attend Broker/Customer training calls with the GIS Account Manager for introductions and clean hand off to the Client Advocate Team * Conduct portal refresher trainings as needed 120 days post ...

Description: * Work closely with sales reps, account managers, internal partners, and insurance carriers in managing our broker and client relationships. * Gain knowledge of insurance products ...

Train new group administrators on chosen GIS Connect enrollment platform. * Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction.

Train new group administrators on chosen GIS Connect enrollment platform. * Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction.

Description: Sells and services products and solutions directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth. Key ...

Description: * Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships. * Provide prompt, efficient, high-quality ...

Description: * Manage the ancillary Request for Proposal (RFP) process, interacting with sales, brokers, and insurance carriers. * Responsible for evaluating, analyzing, and making ancillary benefits ...

Description: * Work closely with the sales team in managing our broker relationships and new business opportunities. * Develop and maintain relationships with our broker partners, their clients and ...

Description: Sells and services products and solutions directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth. Key ...

Description: Sells and services products and solutions directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth. Key ...

Description: We're looking for a relationship-driven Account Manager to manage a book of business with our broker partners and their employer clients. You'll be the go-to expert on ancillary benefits ...

Full-time Description * Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships. * Provide prompt, efficient, high ...

New

Client Advocate (DK)

GIS National LLC

Lafayette, LA โ€ข On-site

Full-time

Medical, Dental, Vision, Life

Posted 15 days ago


Job description

Description:
  • Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness and medical
  • Achieve expert understanding and maintenance in all Benefit Administration systems
  • Assist the GIS Account Managers with employee enrollments and execution of new business
  • Assist in managing the Client Advocate email and phone lines for incoming service requests
  • Acknowledge service tickets within 1 business day, resolve service tickets within 3 business days, escalate if outside this timeline
  • Attend Broker/Customer training calls with the GIS Account Manager for introductions and clean hand off to the Client Advocate Team
  • Conduct portal refresher trainings as needed 120 days post effective date. Escalate all issues or misunderstandings to the Team Lead to address with appropriate sales parties.
  • Attend stewardships or broker education calls for key accounts identified by office contacts
  • Conduct customer/broker phone calls as frequently as possible to answer enrollment and billing processing questions, follow up calls with clear, concise meeting notes
  • Provide support for renewals as needed
  • Other administrative tasks as assigned by the Local GIS Office
Requirements:

Required Skills/Abilities:

  • Must be able to work in a fast-paced environment
  • The ideal candidate will be proficient with all methods of communication: in person, phone, and email
  • Must have the ability to learn quickly
  • Must have proficiency basics with Excel and the Microsoft Office Suite
  • The candidate has a sense of urgency and takes pride in their work
  • Must be comfortable in a team environment
  • Must have the ability to articulate solutions to service issues
  • The qualified candidate should have self-motivation, strong organizational, time management and follow-through skills, excellent communication skills both written and verbal, and the desire and ability to continually learn new products and services
  • BS degree is preferred but not required


Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times