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Implementation Specialist Jobs (NOW HIRING)

AboutTime

Implementation Specialist

Payson, UT

Position Summary The Implementation Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of the Foundation family of products. This position requires a ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Onbe

Implementation Specialist

Plano, TX · On-site

Summary: The Implementation Specialist is responsible for the execution of high-quality and timely client projects. The Implementation Specialist will bring all projects assigned through the ...

Anthropic

Implementation Specialist

San Francisco, CA · On-site

About the Role: We're building a team of Implementation Specialists to be the technical hands that switch Claude on inside our largest customers - the people who turn "we've signed the contract" into ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Position Summary The Implementation Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of the Foundation family of products. This position requires a ...

CFS

AI Implementation Specialist

New York, NY

$120K - $160K/yr

AI Implementation Specialist (AI Integration Manager / AI Transformation Lead) Salary: $120,000 - $160,000 based on experience Location: Hybrid (On‑site presence required; flexibility available ...

Onbe

Implementation Specialist

Conshohocken, PA · On-site

Summary: The Implementation Specialist is responsible for the execution of high-quality and timely client projects. The Implementation Specialist will bring all projects assigned through the ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Made4net

Implementation Specialist

Teaneck, NJ

$60K/yr

The Implementation Specialist role is vital in understanding client needs, configuring solutions to best fit their needs, and ensuring that implementation rollout is completed smoothly and ...

CFS

AI Implementation Specialist

Manhattan, NY · On-site

$120K - $160K/yr

AI Implementation Specialist (AI Integration Manager / AI Transformation Lead) Salary: $120,000 - $160,000 based on experience Location: Hybrid (On‐site presence required; flexibility available ...

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How much do implementation specialist jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for helping clients adopt and integrate new software, systems, or products into their existing business processes. They work closely with customers to understand their needs, customize solutions, provide training, and ensure a smooth transition. Their role often includes troubleshooting issues, offering ongoing support, and coordinating between technical teams and end-users to ensure successful deployment and user satisfaction.

How does an Implementation Specialist typically interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What Does an Implementation Specialist Do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs
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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.
Implementation Specialist

Implementation Specialist

Checkmate Payroll Services, Inc.

Concord, NH • On-site

Full-time

Posted 26 days ago

Job description

Description
Position Summary:
The Implementation Specialist is responsible for providing quality service to new clients onboarding with Checkmate. This individual will contact clients to obtain necessary information to set up and execute their first payroll run, configure the account for Time and Labor Management and HRIS as necessary, and ensure accuracy of all information within our systems. The Implementation Specialist will also assist each new client in running their first few payrolls prior to transitioning the new client account to a Client Account Manager.
This position requires effective communication, both orally and in writing, with a diversified client base. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.
This position requires complete discretion and adherence to established data security policies.
Essential Duties and Responsibilities:
  • Collect and review new client paperwork for completeness and accuracy
  • Contact clients with questions and to review implementation timeline
  • Input client and employee data into payroll, time and labor management and HRIS systems
  • Load all YTD payroll data where applicable to ensure accurate W2's at Year End
  • Verify Tax ID numbers, withholdings and deposit requirements; enroll clients with new tax registrations when applicable
  • Ensure accurate first processing for new clients; audit billing, reports, system calculations, etc.
  • Arrange with Sales to deliver first payroll to new clients, review reports, etc.
  • Assist new clients with web training
  • Maintain all systems being utilized and ensure proper updates are completed
  • Troubleshoot and resolve both system and client issues
  • Other duties completed as needed

Requirements
Minimum Qualifications (Knowledge, Skills, Abilities):
  • Associate's degree (A.A) , college or technical school, or a Certified Payroll Professional designation, and two years or more of payroll related experience, or equivalent combination of education and experience.
  • Proficient knowledge of MS Office programs is required and experience working with SaaS technology is a plus. , data entry and office equipment (i.e. telephone, head set, 10-key or calculator, PC, FAX machine, photo copier).
  • Solid understanding of payroll and payroll tax laws.
  • Knowledge of payroll software or ability to learn and utilize a number of different software applications.
  • Excellent written, oral, and presentation communication skills.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Proven facility in customer service, and problem resolution.
  • Excellent interpersonal skills.
  • Strong attention to detail with an analytical, research oriented mind set.
  • Maturity in dealing with sensitive and confidential information.
  • Proficient mathematical skills and precise data entry skills.
  • Ability to work effectively within a team and independently.
  • Ability to meet deadlines and maintain an effective time schedule.
  • Excellent organizational, planning and prioritization skills.

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