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Implementation Specialist Jobs (NOW HIRING)

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Implementation Specialist

Mount Laurel, NJ · On-site +1

$62K - $93K/yr

The Implementation Specialist is responsible for overseeing all aspects of the client benefit plan implementation. This role partners closely with all key internal and external stakeholders ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multistate behavioral health data collection and reporting program. This role works ...

Finit

Implementation Specialist

Cincinnati, OH · On-site

Implementation Specialist This position will involve ownership of the day-to-day program governance of our smaller scale Corporate Performance Management (CPM) implementations or as the primary ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Karbon

Implementation Specialist

Chicago, IL · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Gaggle

Implementation Specialist

Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they have services enabled as quickly and effectively as possible. The main focus of this position is to ...

Karbon

Implementation Specialist

Denver, CO · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Softwriters

Implementation Specialist

Pittsburgh, PA · On-site

Implementation Specialist - SoftWriters More than a technology company. Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology. About SoftWriters SoftWriters develops ...

Karbon

Implementation Specialist

Dallas, TX · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

i3 Verticals

Implementation Specialist

Shreveport, LA · Hybrid

Implementation Specialist - JusticeTech FLSA STATUS: Exempt DEPARTMENT: Justice Tech REPORTS TO: Associate Director of Implementations SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Hybrid/Shreveport ...

Excelforce

Implementation Specialist

Chester, NY · On-site

We are looking to fill an open "Implementation Specialist" role. This person is tasked with implementing new clients who join our platform, setting up their account to meet the clients specifications ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

gWorks

Implementation Specialist

Omaha, NE · On-site +1

$68K - $80K/yr

Implementation Specialist About gWorks: gWorks builds software that helps small local governments work better. Our clients are public servants, city clerks, utility billing staff, public works teams ...

Excelforce

Implementation Specialist

Chester, NY · On-site

We are looking to fill an open "Implementation Specialist" role. This person is tasked with implementing new clients who join our platform, setting up their account to meet the clients specifications ...

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Implementation Specialist information

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$14

$34

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How much do implementation specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

Healthcare Fraud Shield

Chesterfield, MO • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Implementation Specialist
Department: Implementation
Employment Type: Full Time
Location: Headquarters
Description
As an Implementation Specialist, you will play a key role in the planning and implementation of new client installations including project timeline management, data analysis, ensuring documentation meet organizational standards, handling client outreach and communication, and monitoring and communicating project deliverable deadlines.
Key Responsibilities
  • Manage assigned implementation tasks to the highest standards.
  • Apply strong project management and organizational skills to implementation processes.
  • Utilize analytical and problem-solving skills to identify obstacles and impediments in the client onboarding process.
  • Perform client data file analysis at various stages throughout the implementation process, assist in documentation related to client data feeds including mapping and special data manipulation needed, and assist in testing for new client implementations.
  • Ability to work effectively with internal team to discuss and identify resources to efficiently overcome client data obstacles as well as milestone implementation tasks and any special client needs.
  • Ability to communicate to clients in a professional and timely manner to discuss data needs and concerns, provide status updates, and guide the installation process as needed.
  • Provide regular status updates to both internal staff and client resources.
  • Manage project schedules and timelines in project management software and other company project templates.
  • Always deliver a high level of customer service.
  • Understands and complies with all company Privacy and Security standards.
  • Employee may not use or disclose any protected health information, except as otherwise permitted, or required, by law.
  • Other duties as needed which may include data entry and/or other research tasks.

Skills, Knowledge and Expertise
Qualifications:
  • Bachelor's degree required, focus Health Insurance or Administration preferred.
  • 3+ years' experience working with Health Insurance claim data or in a related industry preferred.
  • 1-2 years project management or related experience, preferably supporting efforts to configure and customize a system or product.
  • Advanced knowledge of Microsoft Office Suite to include Word, Excel, Project, and Outlook.

Skills:
  • A good working knowledge of web applications is essential to this role. Experience in healthcare IT, clinical informatics, or Healthcare Fraud, Waste and Abuse (FWA) is strongly desired.
  • Proven knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred.
  • Applicant must be proficient in the use of computers and computer applications.
  • Proven ability to prioritize and organize large volumes of projects.
  • Adept at solving problems and making decisions.
  • Excellent communication skills both verbal and written.
  • Attentive to detail.
  • Ability to work in a team environment.
  • Outstanding organizational and time management skills.
  • Self-motivated.

Benefits
  • Medical, Dental & Vision insurance
  • 401(k) retirement savings with employer match
  • Vacation and sick paid time off
  • 7 paid holidays & 2 floating holidays
  • Paid maternity/paternity leave
  • Disability & Life insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Professional and career development initiatives
  • Remote work eligible

REMOTE WORK REQUIREMENTS:
  • Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload.

Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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