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Implementation Specialist Jobs in Wisconsin (NOW HIRING)

Harris

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment working with a team managing multiple concurrent projects. Your impact ...

Harris

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment working with a team managing multiple concurrent projects. Your impact ...

krg technology inc

Servicenow Developer

Neenah, WI · On-site

$54.50 - $75/hr

Understanding of full lifecycle ServiceNow implementations with excellent communication skills * Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified

Directsupply

Implementation Manager

Milwaukee, WI

As an Implementation Manager, you'll take a pivotal role in onboarding our provider and supplier clients. You'll serve as a trusted advisor, helping them optimize our platforms for maximum benefits.

VBA Software

Implementation Manager

Germantown, WI · Remote

The Implementation Manager will lead clients through our implementation process and ensure a successful onboarding. What can we offer you? VBAis a cloud-based high growth healthcare SAAS company ...

KOHLS

Systems Engineer (Remote)

Menomonee Falls, WI · On-site

Experience translating major publisher licensing rules (e.g., Microsoft, Oracle, IBM, AWS) into technical platform logic; a Certified Implementation Specialist - Software Asset Management (CIS-SAM ...

Dellfor Technologies

Service Now Admin

Neenah, WI

$80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified * Expertise in Incident, Change, Problem, Asset, CMDB, Service Catalog, Report, and Workflow ...

Itron, Inc

  • Medical

  • Retirement

  • PTO

We are seeking a Technical Implementation Consultant to lead the technical work required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring ...

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Implementation Specialist information

See Wisconsin salary details

$14

$34

$72

How much do implementation specialist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for implementation specialist in Wisconsin is $34.41, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $35.19 per hour, depending on experience, location, and employer.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can contribute to stress. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically require basic knowledge of the company's products or services, strong communication skills, and sometimes relevant certifications. More advanced positions may demand prior experience with project management, technical skills, or specific tools.
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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $71,566 per year, or $34.4 per hour.

Implementation Specialist

Harris

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 245 rated software companies

Job description

About Us:EIS is a public safety software company providing a full suite of products, including Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service Management Systems. We are seeking talented and motivated individuals to join our Professional Services team. Previous law enforcement experience is highly desirable.

Job Description:As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment working with a team managing multiple concurrent projects. Your impact will be significant in ensuring the successful implementation and support of our software solutions. A successful candidate is highly motivated, can work independently, with minimal direction. This position requires the ability to learn the EIS suite of products and then communicate best practice use for new and established customers. Strong organizational skills will contribute to the candidates success. Experience instructing in the law enforcement, corrections environment is desirable.

Responsibilities:

  • Client training
  • Ability to travel for extended times is required (10+ days at times)
  • Gathering requirements for new custom work
  • Customer support, low level technical support for our software users
  • Work closely with clients and development team members to achieve client goals
  • Technical documentation
  • Product testing
  • Join on call rotation

Qualifications:

  • 5+ years of industry experience, Law Enforcement or Software Support
  • Bachelor's Degree in Business, Accounting, Information Systems, related field or equivalent work experience
  • Excellent customer service and oral/written communication skills
  • Proven problem-solving skills

What We Offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision coverage from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards

Salary range: $65,000 - $75,000 USD per year.

What Harris Computer employees say

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Benefits

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Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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