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Implementation Specialist Jobs in Minnesota (NOW HIRING)

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our construction clients. We are looking for an action-oriented individual who is motivated to truly ...

Points North

Implementation Specialist

Minneapolis, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our construction clients. We are looking for an action-oriented individual who is motivated to truly ...

beBright

RCM Implementation Specialist

Minnetonka, MN · On-site

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives. WHO WE ARE: At ...

beBright

RCM Implementation Specialist

Minnetonka, MN · On-site

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives. WHO WE ARE: At ...

BeBright

RCM Implementation Specialist

Minnetonka, MN · On-site

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives. WHO WE ARE: At ...

ImageTrend

Technical Implementation Specialist

Eagan, MN · On-site +1

$60K - $80K/yr

Under the direction of an Implementation Lead or Manager, the Technical Implementation Specialist I will deliver and coordinate technical customer implementation and integration services for ...

Deluxe

Implementation Specialist I

Minneapolis, MN · On-site

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

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Implementation Specialist information

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$13

$33

$70

How much do implementation specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for implementation specialist in Minnesota is $33.39, according to ZipRecruiter salary data. Most workers in this role earn between $24.71 and $34.13 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

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For Implementation Specialist jobs in Minnesota, the most frequently searched job titles are:

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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $69,443 per year, or $33.4 per hour.

Implementation Specialist

Points North

Bloomington, MN • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Points North is looking for an Implementation Specialist to join our Twin Cities metro team! The Implementation Specialist is responsible for the successful delivery of our technology to our construction clients. We are looking for an action-oriented individual who is motivated to truly understand client needs. You will internally advocate for and articulate client needs gleaned during implementation processes in addition to externally translating the value of our technology to system users, senior executives and day-to-day operation managers.
What You'll Be Doing:
  • Own the full customer implementation process to ensure a smooth and successful implementation, including:
  • Configure systems on behalf of customers
  • Run user training sessions
  • Scope data integration and product needs, ensuring a smooth and successful implementation
  • Track time on projectsand hold clients accountable, within their SLA or SOW
  • Document all client communication in our CRM
  • Set, communicate, and manage project plans and execute to expected timeline
  • Clearly capture and articulate client needs to influence product features
  • Develop an understanding of our partners' systems, and build relationships with partner contacts and implementation specialists
  • Become a SME on our products to set client expectations, including understanding how our solutions can be used to help our clients
  • Build sustainable relationships and trust with clients through open and interactive communication
  • Drive and accelerate user adoption by advising clients on product features
  • Meet internal goals while maintaining high levels of customer satisfaction

We're Looking For:
  • Experience implementing and/or supporting software
  • Strong client-facing experience and communication skills
  • Able to handle a fast pace in an ever-changing, sometimes ambiguous environment
  • Expertise in project and/or task management and maintaining appropriate documentation
  • Demonstrable problem-solving skills with a desire to solve other people's problems

Qualifications:
  • Bachelor's degree or equivalent industry experience
  • 2+ years customer-facing experience within the software industry
  • 1+ years SaaS implementation experience, highly preferred
  • Experience in Construction, Financial Services, and/or Payroll, preferred
  • Experience within a growing SaaS and/or software company, preferred
  • Able to work hybrid from our Bloomington, MN headquarters

At Points North, we believe that taking care of our team is the foundation of our success. That's why we've created a benefits package designed to support you both personally and professionally:
  • Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
  • Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
  • Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
  • Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
  • Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position the base salary range is $60,000.00-$80,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.
At Points North, you'll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!

Apply