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Implementation Management Jobs in California (NOW HIRING)

Collectly

Implementation Manager

San Francisco, CA · On-site

Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations. * Client Engagement: Serve as clients' primary ...

Collectly

Implementation Manager

San Francisco, CA · On-site

Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations. * Client Engagement: Serve as clients' primary ...

Custom Goods Logistics

Implementation Manager

Carson, CA · On-site

... management, cross-functional collaboration, and process optimization. The Implementation Manager ... will serve as the primary liaison between clients, internal teams, and external partners, ensuring ...

Adyen

Manager, Implementation

San Francisco, CA · On-site

$184K - $276K/yr

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

Adyen

Manager, Implementation

San Francisco, CA · On-site

$184K - $276K/yr

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Bachelor's degree or higher * 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience * Strong knowledge and proficiency in Excel ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Bachelor's degree or higher * 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience * Strong knowledge and proficiency in Excel ...

TEAM

Implementation Manager

San Diego, CA · Hybrid

The Implementation Manager is expected to coordinate all steps of the onboarding process for ... TEAM Risk Management Strategies (www.teamemployer.com) is the national leader in the outsourced ...

Benchling

Implementation Manager

San Francisco, CA · On-site

$92K - $125K/yr

To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will ...

12twenty

Implementation Manager

Santa Monica, CA · Remote

$75K - $80K/yr

This is an individual contributor role and does not include people management responsibilities ... Lead the customer implementation process from contract signature through full adoption and handoff ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

Bachelor's degree or higher * 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience * Strong knowledge and proficiency in Excel ...

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Implementation Management information

What is implementation management?

Implementation management refers to the process of planning, coordinating, and overseeing the execution of projects or initiatives within an organization. Implementation managers ensure that projects are delivered on time, within scope, and on budget by managing resources, timelines, and stakeholder expectations. They often work closely with cross-functional teams to translate strategic objectives into actionable plans and monitor progress throughout the implementation phase. Their role is critical in ensuring that new systems, processes, or products are successfully adopted and integrated into the organization.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To excel as an Implementation Manager, you need strong project management skills, deep understanding of client requirements, and a relevant bachelor's degree, often in business or information technology. Familiarity with project management software (like Jira or Asana), CRM systems, and certifications such as PMP or Agile are highly beneficial. Exceptional communication, problem-solving, and stakeholder management abilities distinguish top performers in this role. These skills ensure successful project delivery, client satisfaction, and seamless integration of solutions in complex business environments.

What are common challenges faced by professionals in implementation management, and how can they be effectively addressed?

Professionals in Implementation Management often encounter challenges such as aligning multiple stakeholders, managing tight deadlines, and ensuring smooth transitions from planning to execution. Effective communication and proactive risk management are crucial for overcoming these obstacles. Building strong relationships with both internal teams and clients helps facilitate collaboration and quickly resolve issues as they arise. Regular status updates, clear documentation, and setting realistic expectations are best practices that contribute to successful implementation projects.

What is the difference between Implementation Management vs Project Coordinator?

AspectImplementation ManagementProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften similar certifications, entry-level project management experience
Work EnvironmentLeads project execution, interacts with stakeholders, manages resourcesSupports project teams, tracks progress, assists with scheduling
Industry UsageUsed across industries for overseeing project deploymentCommonly found in project teams for coordination tasks

Implementation Management focuses on leading the execution of projects, ensuring deliverables meet objectives, and managing resources. Project Coordinators support these efforts by handling scheduling, documentation, and communication. While both roles require project management knowledge, Implementation Managers typically have more experience and certifications, and they take on a leadership role in project delivery.

How much do implementation managers make in the US?

Implementation managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the complexity of projects managed.

What does an implementation management do?

Implementation management involves planning, coordinating, and overseeing the deployment of projects, systems, or processes within an organization. Implementation managers ensure that projects are completed on time, within scope, and meet quality standards, often using project management tools and methodologies. They work closely with teams across departments to facilitate smooth transitions and achieve desired outcomes.

What is the career path for an implementation management?

Implementation management is a role focused on overseeing the deployment of projects, systems, or solutions within organizations. Career progression typically involves moving from entry-level implementation roles to senior positions such as project manager, program manager, or director of implementation, often requiring experience in project coordination, stakeholder communication, and relevant certifications like PMP or Agile. Advancement depends on demonstrated leadership, technical expertise, and successful project delivery.

What cities in California are hiring for Implementation Management jobs?

Cities in California with the most Implementation Management job openings:

Implementation Management jobs near you
Infographic showing various Implementation Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Implementation Manager

San Francisco, CA • On-site

Collectly
Health Care and Social Assistance • 11 - 50 employees
Learn more about Collectlyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a highly motivated and experienced Implementation Manager with experience in healthcare tech to join our team. As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations.
Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
Key Responsibilities
  • Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
  • Client Engagement: Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
  • Training and Onboarding: Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
  • Customization and Configuration: Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
  • Issue Resolution: Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum.
  • Documentation: Create detailed documentation of implementation processes, configurations, and client-specific requirements for future reference and improvement.
  • Cross Functional Collaboration: Working across multiple departments (Sales, Customer Success, Product, Engineering) to ensure successful implementation and deployment of new products.

What Success Looks Like
In the First 90 days, you will:
  • Complete the Healthcare Financial Management Association CRCR training with a passing score.
  • Successfully complete the Collectly Implementation Manager onboarding program.
  • Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities.
  • Gain fluency in the Collectly Implementation Framework and delivery methodology.

Within the First Two Quarters, You Will:
  • Successfully lead and deliver at least three customer implementations from kickoff through go-live.
  • Demonstrate a clear understanding of implementation nuances across Collectly's product lines, including Post-Service, Time of Service, and Pre-Service.
  • Build proficiency with implementation tools, systems, and best practices to drive efficient, high-quality deployments.
  • Establish strong, collaborative relationships across cross-functional teams, including Product, Engineering, Customer Success, and Sales.

Required Qualifications
  • Experience: 3+ years of experience in software implementation within the healthcare industry or healthcare SaaS.
  • Project Management Skills: Proven track record of successfully managing complex implementation projects from initiation to completion.
  • Communication Skills: Excellent written and verbal communication skills to convey project information clearly and concisely.
  • Technical Proficiency: Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams.
  • Client-Focused: Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs.
  • Problem-Solving: Ability to analyze issues, think critically, and provide effective solutions in a fast-paced environment.
  • Team Player: Collaborative attitude with the ability to work effectively within a team and across departments. Adaptable team player who thrives in a fast-paced environment. Comfortable in a collaborative culture, both giving and receiving feedback.
  • Alignment with Collectly's GTM Values:
    • We are owners - we have humility and put the team first.
    • We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
    • We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
    • We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.

Core Competencies
  • Implementation & Project Management Excellence: Effectively plans, executes, and delivers implementations on time and within scope. Skilled in managing timelines, risks, dependencies, and stakeholder expectations across multiple concurrent projects.
  • Client-Facing Communication & Relationship Management: Builds trust with clients through clear, proactive communication. Able to lead meetings, manage expectations, navigate challenges, and drive alignment with diverse stakeholder groups.
  • Technical & Product Acumen: Develops a strong understanding of the Collectly platform and implementation tools. Comfortable translating business requirements into system configurations and troubleshooting issues in collaboration with technical teams.
  • Cross-Functional Collaboration: Works seamlessly with Product, Engineering, Sales, and Customer Success teams to ensure successful implementations. Advocates for client needs while aligning with internal priorities and processes.

Preferred
  • Revenue Cycle & Healthcare Domain Expertise: Demonstrates a foundational understanding of revenue cycle management, including patient billing, collections workflows, and payer dynamics. Able to translate industry concepts into effective software configurations and client guidance.
  • SaaS Implementation Experience: Experience implementing SaaS-based solutions, ideally in healthcare or revenue cycle management environments. Familiarity with cloud-based deployment models, system integrations (e.g., APIs, EHR/PM systems), data migration, and configuration best practices. Demonstrates an understanding of scalable implementation approaches and client onboarding in a SaaS environment.

Why You'll Love It Here
  • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
    Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
  • Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
  • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
  • Student Loan Support: We help lighten the load with contributions toward your student loans.
  • Compensation Range: $130,000 - $155,000 per year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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