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Credit Card Operations Manager Jobs in Utah (NOW HIRING)

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...

QA Engineer II

Draper, UT · Hybrid

$101K - $198K/yr

Utilizes defect management and organization skills, provide progress and metrics on test execution and defects to project team - (15%) * Demonstrates foundational knowledge of credit card operations ...

New

Additionally, employment with BambooHR is contingent on passing both a background and credit check ... Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ...

Operations Senior Manager, AI

Salt Lake City, UT · On-site +1

$136K - $162K/yr

That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... Most traditional credit card companies either overlook or overcharge this group because they have ...

Accounting Clerk

Park City, UT

$19.25 - $24.75/hr

Duties such as bank account reconciliations, credit card/debit card transaction entry, card/debit ... Responsible for A/P entry for Resorts West Property Management operations. 20. Other duties as ...

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Showing results 1-20

Credit Card Operations Manager information

See Utah salary details

$23.2K

$61.6K

$117.4K

How much do credit card operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for credit card operations manager in Utah is $61,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $84,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Card Operations Manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a Credit Card Operations Manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What does a Credit Card Operations Manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

What are popular job titles related to Credit Card Operations Manager jobs in Utah? For Credit Card Operations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Credit Card Operations Manager jobs in Utah look for? The top searched job categories for Credit Card Operations Manager jobs in Utah are:
Infographic showing various Credit Card Operations Manager job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,594 per year, or $29.6 per hour.
Credit Card Analyst & Customer Success Manager

Credit Card Analyst & Customer Success Manager

Bank of Utah

Ogden, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Thanks for your interest in applying to the Bank of Utah. My name is Ryan Filimoehala, and I work as VP Credit Card Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S amp;P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.
Our Mission Statement:
We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.
Job Opening Details:
If our mission statement piques your interest, we encourage you to apply for the currently open position of Credit Card Analyst amp; Customer Success Manager to work Monday-Friday, 8:00 AM-5:00 PM at our Ogden or Providence Branch. The Credit Card Analyst amp; Customer Success Manager will serve as a key resource for internal teams, business clients, vendors, and card program partners by helping ensure credit card products are implemented, supported, monitored, and continuously improved in a manner that aligns with Bank of Utah’s service standards, risk expectations, and growth objectives.
Experience/Skills necessary to perform duties:
  • Bachelor’s degree in business, finance, accounting, economics, data analytics, or a related field preferred. Equivalent combinations of education and relevant experience will be considered.
  • 2+ years of experience in banking, credit cards, card operations, customer success, client service, financial services, product support, business analysis, or a related field preferred.
  • Experience supporting financial products, payment platforms, digital banking tools, commercial clients, cardholders, or internal operations teams is helpful.
  • Strong analytical, communication, problem-solving, and relationship management skills are required.
  • Experience with Microsoft Office, Excel, reporting tools, CRM systems, core banking systems, card processing platforms, or payment technology systems preferred.
  • Excellent written and verbal communication skills with a strong commitment to client service and internal partnership.
  • Highly organized with the ability to manager multiple priorities, follow through on open items, and meet deadlines.
  • Ability to work collaboratively across departments and with vendors while maintain accuracy, confidentiality, and sound judgement.

Regular Duties and Responsibilities:
Credit Card Product Support amp; Operations
  • Support the day-to-day administration, servicing, and operational needs of the bank’s credit card products.
  • Assist with new account onboarding, product setup, cardholder support, account maintenance, documentation, and issue resolution.
  • Coordinate with internal departments and third-party partners to research and resolve credit card inquiries, exceptions, disputes, transaction questions, and servicing needs.

Customer Success amp; Relationship Support
  • Serve as a customer success resource for credit card clients and internal stakeholders by providing timely, professional, and knowledgeable support.
  • Help clients and team members understand product features, processes, reporting, servicing channels, and available tools.
  • Proactively identify opportunities to improve client experience, increase product adoption, and strengthen long-term satisfaction with the bank’s credit card program.

Analysis, Reporting amp; Portfolio Monitoring
  • Prepare and analyze credit card program reports related to account activity, usage, portfolio performance, operational trends, client engagement, and service issues.
  • Review data and transaction trends to identify risks, service gaps, process improvement opportunities, and potential product enhancements.
  • Maintain accurate records, tracking logs, procedures, and reporting materials to support program oversight and decision-making.

Implementation, Training amp; Process Improvement
  • Assist with credit card product implementations, process changes, system updates, client communications, and internal rollout activities.
  • Create and maintain job aids, training materials, procedures, and FAQs for internal teams and clients as needed.
  • Partner with credit, operations, compliance, risk, technology, marketing, and relationship teams to support a consistent and high-quality credit card experience.

Risk, Compliance amp; Vendor Coordination
  • Support credit card program activities in accordance with applicable banking regulations, card network requirements, internal policies, procedures, and risk standards.
  • Assist with documentation, monitoring, exception tracking, audit requests, vendor follow-up, and compliance-related reporting as assigned.
  • Work with third-party vendors and internal partners to support service levels, issue escalation, product functionality, and ongoing program needs.
Knowledge, Skills and Abilities
  • Working knowledge of credit card products, banking operations, payment processing, customer service, reporting, or financial services preferred.
  • Strong analytical skills with the ability to review data, identify trends, research issues, and communicate findings clearly.
Benefits of Working with Us:
Bank of Utah's comprehensive benefits package includes:
  • Great work-life balance, with a Monday-Friday schedule
  • Competitive pay and benefits, including medical, dental and vision plans
  • 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
  • 12 paid bank holidays + paid time off, including paid parental leave
  • Volunteer opportunities to make a difference in the communities where you work and live
  • Awards and recognition to celebrate you and your colleagues for living the bank's values