My name is Ryan Filimoehala, and I work as VP Credit Card Manager. As an introduction to our ... Operations * Support the day-to-day administration, servicing, and operational needs of the bank ...
My name is Ryan Filimoehala, and I work as VP Credit Card Manager. As an introduction to our ... Operations * Support the day-to-day administration, servicing, and operational needs of the bank ...
In this role you will support our overall Compliance Management System activities of Merrick Bank ... Responsible for communicating problems in operations, noncompliance with the code of conduct ...
In this role you will support our overall Compliance Management System activities of Merrick Bank ... Responsible for communicating problems in operations, noncompliance with the code of conduct ...
... management of Optum Bank's Small Business Line of Credit and card products ... This role partners closely with Product, Risk, Finance, Operations, and Technology teams to develop ...
... management of Optum Bank's Small Business Line of Credit and card products ... This role partners closely with Product, Risk, Finance, Operations, and Technology teams to develop ...
... management of Optum Bank's Small Business Line of Credit and card products ... This role partners closely with Product, Risk, Finance, Operations, and Technology teams to develop ...
... management of Optum Bank's Small Business Line of Credit and card products ... This role partners closely with Product, Risk, Finance, Operations, and Technology teams to develop ...
The Manager of Card Business Analytics drives profitable growth and optimizes credit performance ... problems in operations, noncompliance with the code of conduct, noncompliance with laws and ...
The Manager of Card Business Analytics drives profitable growth and optimizes credit performance ... problems in operations, noncompliance with the code of conduct, noncompliance with laws and ...
Operations Manager
West Valley City, UT · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
Operations Manager
West Valley City, UT · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive ...
Experience in process improvement, project management or change management * Familiarity with Model Governance trends/developments across the banking sector, especially as related to credit card or ...
New
Experience in process improvement, project management or change management * Familiarity with Model Governance trends/developments across the banking sector, especially as related to credit card or ...
New
... operational efficiency of the organization. Prompt and assertive Collections efforts will be ... Post and apply customer payments 1. Wires 2. Credit Card 3. ACH / eCheck 4. Lockbox (checks)
... operational efficiency of the organization. Prompt and assertive Collections efforts will be ... Post and apply customer payments 1. Wires 2. Credit Card 3. ACH / eCheck 4. Lockbox (checks)
... management, and front‑desk operations. * Provide basic troubleshooting support for workstations, printers, card stock, and card‑issuance equipment. * Communicate equipment issues, supply needs ...
... management, and front‑desk operations. * Provide basic troubleshooting support for workstations, printers, card stock, and card‑issuance equipment. * Communicate equipment issues, supply needs ...
Operations Senior Manager, AI
Salt Lake City, UT · On-site +1
$136K - $162K/yr
That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... Most traditional credit card companies either overlook or overcharge this group because they have ...
Quick apply
Operations Senior Manager, AI
Salt Lake City, UT · On-site +1
$136K - $162K/yr
That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... Most traditional credit card companies either overlook or overcharge this group because they have ...
Sales Operations Manager
Draper, UT · On-site +1
Additionally, employment with BambooHR is contingent on passing both a background and credit check ... Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ...
Quick apply
Sales Operations Manager
Draper, UT · On-site +1
Additionally, employment with BambooHR is contingent on passing both a background and credit check ... Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ...
Director of Credit Operations
Ogden, UT · On-site
$85K - $100K/yr
iThrive Funding provides outsource accounts receivable management and funding services to owner ... Director of Credit Operations The Director of Credit Operations is responsible for leading iThrive ...
Quick apply
Director of Credit Operations
Ogden, UT · On-site
$85K - $100K/yr
iThrive Funding provides outsource accounts receivable management and funding services to owner ... Director of Credit Operations The Director of Credit Operations is responsible for leading iThrive ...
Director of Credit Operations
Ogden, UT · On-site
Director of Credit Operations The Director of Credit Operations is responsible for leading iThrive ... Manage credit decision-making, including client approvals, credit limits, funding structures, risk ...
Quick apply
Director of Credit Operations
Ogden, UT · On-site
Director of Credit Operations The Director of Credit Operations is responsible for leading iThrive ... Manage credit decision-making, including client approvals, credit limits, funding structures, risk ...
Accounting Clerk
Park City, UT · On-site
$19.25 - $24.75/hr
Duties such as bank account reconciliations, credit card/debit card transaction entry, card/debit ... Responsible for A/P entry for Resorts West Property Management operations. 20. Other duties as ...
Accounting Clerk
Park City, UT · On-site
$19.25 - $24.75/hr
Duties such as bank account reconciliations, credit card/debit card transaction entry, card/debit ... Responsible for A/P entry for Resorts West Property Management operations. 20. Other duties as ...
Associate General Counsel, Collections, Servicing and Customer Operations
Salt Lake City, UT · On-site +1
$178K - $225K/yr
You've spent years in the weeds of federal and state credit card or collections law (a large bank ... Management, and other leading investors. Our commitment to a workplace built on respect and dignity ...
Quick apply
Associate General Counsel, Collections, Servicing and Customer Operations
Salt Lake City, UT · On-site +1
$178K - $225K/yr
You've spent years in the weeds of federal and state credit card or collections law (a large bank ... Management, and other leading investors. Our commitment to a workplace built on respect and dignity ...
Compliance Manager
Salt Lake City, UT · On-site +1
$129K - $140K/yr
... operations. As a trusted business partner, you'll own day-to-day escalations from fraud and ... Experience at a national bank, in credit card compliance * Specific experience in collections and ...
Quick apply
Compliance Manager
Salt Lake City, UT · On-site +1
$129K - $140K/yr
... operations. As a trusted business partner, you'll own day-to-day escalations from fraud and ... Experience at a national bank, in credit card compliance * Specific experience in collections and ...
Accounting Clerk
Park City, UT · On-site
$19.25 - $24.75/hr
Duties such as bank account reconciliations, credit card/debit card transaction entry, card/debit ... Responsible for A/P entry for Resorts West Property Management operations. 20. Other duties as ...
Accounting Clerk
Park City, UT · On-site
$19.25 - $24.75/hr
Duties such as bank account reconciliations, credit card/debit card transaction entry, card/debit ... Responsible for A/P entry for Resorts West Property Management operations. 20. Other duties as ...
Manage digital product strategy and roadmap for Merrick's credit card acquisition and application ... Responsible for communicating problems in operations, noncompliance with the code of conduct ...
Manage digital product strategy and roadmap for Merrick's credit card acquisition and application ... Responsible for communicating problems in operations, noncompliance with the code of conduct ...
Credit Card Operations Manager information
See Utah salary details
$23.2K - $31.8K
17% of jobs
$34.1K is the 25th percentile. Wages below this are outliers.
$31.8K - $40.3K
29% of jobs
The median wage is $47.8K / yr.
$40.3K - $48.9K
4% of jobs
$48.9K - $57.5K
5% of jobs
$57.5K - $66K
9% of jobs
$66K - $74.6K
8% of jobs
$78K is the 75th percentile. Wages above this are outliers.
$74.6K - $83.2K
8% of jobs
$83.2K - $91.7K
11% of jobs
$91.7K - $100.3K
6% of jobs
$100.3K - $108.9K
2% of jobs
$108.9K - $117.4K
1% of jobs
$23.2K
$61.6K
$117.4K
How much do credit card operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Credit Card Operations Manager, and why are they important?
What are some common challenges faced by a Credit Card Operations Manager, and how can they be addressed?
What does a Credit Card Operations Manager do?
What is the difference between Credit Card Operations Manager vs Credit Analyst?
| Aspect | Credit Card Operations Manager | Credit Analyst |
|---|---|---|
| Primary Focus | Oversees credit card processing, transaction management, and operational efficiency | Assesses creditworthiness of individuals or businesses to determine loan or credit risk |
| Required Skills | Operational management, compliance, process optimization | Financial analysis, risk assessment, credit scoring |
| Work Environment | Banking or financial institution operations teams | Credit departments, lending teams, financial analysis units |
| Certifications | Typically requires banking or financial certifications; sometimes project management | Often requires CFA, CPA, or related financial certifications |
The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Job description
Our Mission Statement:
We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.
Job Opening Details:
If our mission statement piques your interest, we encourage you to apply for the currently open position of Credit Card Analyst amp; Customer Success Manager to work Monday-Friday, 8:00 AM-5:00 PM at our Ogden or Providence Branch. The Credit Card Analyst amp; Customer Success Manager will serve as a key resource for internal teams, business clients, vendors, and card program partners by helping ensure credit card products are implemented, supported, monitored, and continuously improved in a manner that aligns with Bank of Utah’s service standards, risk expectations, and growth objectives.
Experience/Skills necessary to perform duties:
- Bachelor’s degree in business, finance, accounting, economics, data analytics, or a related field preferred. Equivalent combinations of education and relevant experience will be considered.
- 2+ years of experience in banking, credit cards, card operations, customer success, client service, financial services, product support, business analysis, or a related field preferred.
- Experience supporting financial products, payment platforms, digital banking tools, commercial clients, cardholders, or internal operations teams is helpful.
- Strong analytical, communication, problem-solving, and relationship management skills are required.
- Experience with Microsoft Office, Excel, reporting tools, CRM systems, core banking systems, card processing platforms, or payment technology systems preferred.
- Excellent written and verbal communication skills with a strong commitment to client service and internal partnership.
- Highly organized with the ability to manager multiple priorities, follow through on open items, and meet deadlines.
- Ability to work collaboratively across departments and with vendors while maintain accuracy, confidentiality, and sound judgement.
Regular Duties and Responsibilities:
Credit Card Product Support amp; Operations
- Support the day-to-day administration, servicing, and operational needs of the bank’s credit card products.
- Assist with new account onboarding, product setup, cardholder support, account maintenance, documentation, and issue resolution.
- Coordinate with internal departments and third-party partners to research and resolve credit card inquiries, exceptions, disputes, transaction questions, and servicing needs.
Customer Success amp; Relationship Support
- Serve as a customer success resource for credit card clients and internal stakeholders by providing timely, professional, and knowledgeable support.
- Help clients and team members understand product features, processes, reporting, servicing channels, and available tools.
- Proactively identify opportunities to improve client experience, increase product adoption, and strengthen long-term satisfaction with the bank’s credit card program.
Analysis, Reporting amp; Portfolio Monitoring
- Prepare and analyze credit card program reports related to account activity, usage, portfolio performance, operational trends, client engagement, and service issues.
- Review data and transaction trends to identify risks, service gaps, process improvement opportunities, and potential product enhancements.
- Maintain accurate records, tracking logs, procedures, and reporting materials to support program oversight and decision-making.
Implementation, Training amp; Process Improvement
- Assist with credit card product implementations, process changes, system updates, client communications, and internal rollout activities.
- Create and maintain job aids, training materials, procedures, and FAQs for internal teams and clients as needed.
- Partner with credit, operations, compliance, risk, technology, marketing, and relationship teams to support a consistent and high-quality credit card experience.
Risk, Compliance amp; Vendor Coordination
- Support credit card program activities in accordance with applicable banking regulations, card network requirements, internal policies, procedures, and risk standards.
- Assist with documentation, monitoring, exception tracking, audit requests, vendor follow-up, and compliance-related reporting as assigned.
- Work with third-party vendors and internal partners to support service levels, issue escalation, product functionality, and ongoing program needs.
- Working knowledge of credit card products, banking operations, payment processing, customer service, reporting, or financial services preferred.
- Strong analytical skills with the ability to review data, identify trends, research issues, and communicate findings clearly.
- Great work-life balance, with a Monday-Friday schedule
- Competitive pay and benefits, including medical, dental and vision plans
- 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
- 12 paid bank holidays + paid time off, including paid parental leave
- Volunteer opportunities to make a difference in the communities where you work and live
- Awards and recognition to celebrate you and your colleagues for living the bank's values
About Bank of Utah
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Ogden, UT, US
Year founded
1952