Credit Card Operations Manager Jobs in Utah (NOW HIRING)

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

The Ford Motor Credit Company ("Ford Credit") has received the regulatory conditional approval to form Ford Credit Bank("the Bank") to be headquartered in Salt Lake City, Utah.

The Bank will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, EV Infrastructure and software and will accept deposits with competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Credit, an indirect wholly owned subsidiary of Ford Motor Company ("Ford").

The people of Ford Credit have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. The proposed Bank will be a strategic addition to Ford Credit and is key to providing the capabilities needed to meet the financing expectations of Ford customers.

If you're customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further. The successful candidate will be a member of an exciting and dynamic team of banking professionals who would have the opportunity to stand up and begin the operations of the de novo Bank. New employees hired by the bank will initially be Ford Credit employees. Once the bank is formally established, these employees may be transferred to the new bank. 

Come help build a better world, where every person is free to move and pursue their dreams. Ford was built on the belief that freedom of movement drives human progress. It's a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world's most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an "always on" relationship with customers and continuously improving our user experience. 

Ford Credit Bank (the "Bank"), a de novo Utah industrial bank headquartered in Salt Lake City, Utah, will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, and software and earn competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Motor Credit Company ("Ford Credit"), an indirect wholly owned subsidiary of Ford Motor Company ("Ford").  The Bank is designed to be a leading financial institution committed to upholding the highest standards of integrity, ethics, and regulatory compliance. We serve our customers with a wide range of financial products and services, driven by a culture of trust and excellence.

The Deposit Operations team at Ford Credit Bank is a critical "First Line of Defense" group dedicated to maintaining the integrity and stability of our de novo operations. Our team ensures that

The Cash Management Analyst reports to the Deposit Operations Manager and is responsible for the daily execution, monitoring, and reconciliation of the Bank's payment systems. This role plays a critical part in managing the lifecycle of monetary transactions, including Wire Transfers, ACH, and Mobile Check Deposits. The Analyst will ensure all processes are conducted within strict regulatory timelines (Reg E, NACHA, OFAC) while providing high-level service to our customers. This position involves proactive problem-solving, data analysis to identify operational trends, and supporting the growth of our online banking platform.

You'll have...

• Bachelor's degree or equivalent work experience
• Minimum of 3 years of experience in banking operations, specifically in wire transfers, electronic payments, or cash management.
• Strong knowledge of federal banking regulations including Reg E, NACHA rules, OFAC.

Even Better, you may have...

• Experience in a de novo, fintech, or high-velocity digital banking environment.
• Professional certifications such as Accredited ACH Professional (AAP) or Certified Payments Professional (CPP).
• Proven analytical ability to define problems, collect data, and draw valid conclusions to improve operational workflows.
• A passion for leveraging technology and AI to enhance payment processing and accuracy.
• Strong interpersonal skills with the ability to work effectively under pressure and meet strict monetary deadlines.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year's Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 4 and ranges from $45,500-$84,600.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid#LI-FordCredit #LI-MN1

What You'll Do...

• Manage and execute daily transaction operations including domestic wire transfers, ACH, Mobile Check Deposits, and internal transfers
• Analyze and resolve Reg E dispute claims for ACHs ensuring adherence to regulatory timelines.
• Perform review and clear OFAC hits, and ensure all activities comply with BSA/AML standards.
• Handle inbound and outbound inquiries regarding monetary requests, providing personalized service and maintaining professional relationships with customers and external financial institutions.
• Identify opportunities for process automation and support system upgrades or testing to enhance the efficiency of the Bank's payment operations.
• Other duties as assigned