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Wire Transfer Manager Jobs in Utah (NOW HIRING)

CCBank

Digital Banking Manager

Pleasant Grove, UT · On-site

$81K - $122K/yr

... wire transfers, Real-Time Payments (RTP), FedNow, Positive Pay, and online account origination ... The Digital Banking & Treasury Management Manager/Director oversees service workflows, monitors ...

CCBank

Digital Banking Manager

Pleasant Grove, UT · On-site

... wire transfers, Real-Time Payments (RTP), FedNow, Positive Pay, and online account origination ... The Digital Banking & Treasury Management Manager/Director oversees service workflows, monitors ...

Husqvarna Group

AP Billing Specialist II

North Salt Lake, UT · On-site

$20.25 - $26/hr

Schedule payments and processes checks and wire transfers weekly through Sunday of the following week. * Obtain manager approval for scheduled payments and executive approval prior to releasing ...

Husqvarna Group

AP Billing Specialist II

North Salt Lake, UT · On-site

$20.25 - $26/hr

Schedule payments and processes checks and wire transfers weekly through Sunday of the following week. * Obtain manager approval for scheduled payments and executive approval prior to releasing ...

Bank of Utah

Treasury Management Associate

Orem, UT · On-site

$65K - $70K/yr

The Treasury Management Associate supports commercial clients with treasury management services ... Wire Transfer Services * Remote Deposit Capture * Positive Pay and Fraud Mitigation Services

Utah Community Credit Union

MSR

Nephi, UT · On-site

$16.50/hr

... creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail ... Keeps Management informed of area activities and of any significant problems. f. Safely and ...

Utah Community Credit Union

MSR

Riverton, UT · On-site

... creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail ... Keeps Management informed of area activities and of any significant problems. f. Safely and ...

Utah Community Credit Union

MSR

Riverton, UT · On-site

$16.50/hr

... creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail ... Keeps Management informed of area activities and of any significant problems. f. Safely and ...

Utah Community Credit Union

MSR

Draper, UT · On-site

... creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail ... Keeps Management informed of area activities and of any significant problems. f. Safely and ...

Utah Community Credit Union

MSR

Draper, UT

$16.50/hr

... creation, wire transfers, cashier's checks, Visa cash advances, night drop deposits, and mail ... Keeps Management informed of area activities and of any significant problems. f. Safely and ...

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All JobsWire Transfer JobsWire Transfer Manager JobsWire Transfer Manager Jobs in Utah

Wire Transfer Manager information

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How much do wire transfer manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for wire transfer manager in Utah is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.07 per hour, depending on experience, location, and employer.

What does a wire transfer manager do?

A Wire Transfer Manager is responsible for overseeing and managing the wire transfer operations within a financial institution. They ensure that all wire transactions are processed accurately, securely, and in compliance with regulatory requirements. Their duties typically include supervising staff, implementing procedures to prevent fraud, resolving discrepancies, and coordinating with other departments or banks to facilitate smooth transactions. By maintaining strong controls and efficient processes, they help minimize risks and provide reliable services to clients.

What is the difference between Wire Transfer Manager vs Payment Processing Specialist?

AspectWire Transfer ManagerPayment Processing Specialist
CredentialsBanking certifications, financial licensesFinancial or banking certifications often preferred
Work EnvironmentBanking institutions, financial firmsPayment companies, financial services
Industry UsageUsed in banking and finance sectorsCommon in e-commerce, retail, and financial services
Job FocusOverseeing wire transfer operations and complianceManaging payment processing systems and transactions

While both roles involve handling financial transactions, the Wire Transfer Manager primarily focuses on managing wire transfer operations within banks or financial institutions, ensuring compliance and security. In contrast, the Payment Processing Specialist handles broader payment systems, including credit card and electronic payments, often in retail or e-commerce settings. Both roles require financial knowledge but differ in scope and environment.

What are the key skills and qualifications needed to thrive as a wire transfer manager?

To thrive as a Wire Transfer Manager, you need expertise in banking operations, regulatory compliance, and financial transaction processing, often supported by a degree in finance or business administration. Familiarity with wire transfer systems (such as SWIFT or Fedwire), anti-money laundering (AML) software, and relevant certifications like CAMS is highly valuable. Strong leadership, problem-solving abilities, and attention to detail set outstanding managers apart in this field. These skills are crucial for ensuring accurate, secure, and regulatory-compliant wire transfer operations within a financial institution.

What are some common challenges faced by a wire transfer manager and how can they be addressed?

Wire Transfer Managers often encounter challenges such as ensuring compliance with anti-money laundering (AML) regulations, managing high transaction volumes, and preventing fraudulent activities. To address these, they must stay up-to-date on regulatory changes, implement robust verification procedures, and work closely with compliance and IT teams. Developing strong internal controls and conducting regular staff training are also essential steps to minimize risks and maintain efficient operations.
What are the most commonly searched types of Wire Transfer jobs in Utah? The most popular types of Wire Transfer jobs in Utah are:
What are popular job titles related to Wire Transfer Manager jobs in Utah? For Wire Transfer Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Wire Transfer Manager jobs in Utah look for? The top searched job categories for Wire Transfer Manager jobs in Utah are:
What cities in Utah are hiring for Wire Transfer Manager jobs? Cities in Utah with the most Wire Transfer Manager job openings:
Wire Transfer Manager jobs near you
Infographic showing various Wire Transfer Manager job openings in Utah as of June 2026, with employment types broken down into 66% Full Time, 26% Part Time, 4% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,921 per year, or $15.3 per hour.

Digital Banking Manager

CCBank

Pleasant Grove, UT • On-site

$81K - $122K/yr

Other

Posted 20 days ago

Job description

Summary
The Digital Banking & Treasury Management Manager/Director leads the strategic direction, service delivery, and operational oversight of the Bank's Digital Banking, Treasury Management, Payment Solutions, and Online Account Origination programs. This role serves as the Bank's subject matter expert for electronic payments and digital account services, including ACH, domestic and international wire transfers, Real-Time Payments (RTP), FedNow, Positive Pay, and online account origination.
This position requires a strong and continually growing understanding of the payments ecosystem and the rules and regulations that govern it, along with the ability to support, train, and troubleshoot on behalf of consumer, business, and treasury management customers. The Digital Banking & Treasury Management Manager/Director oversees service workflows, monitors performance against service level agreements (SLAs), leads and develops team members, drives digital banking strategy, and partners with Operations, Compliance, BSA, Deposit Operations, Relationship Managers, and technology vendors to deliver secure, compliant, and customer-focused digital banking and payment services.
Responsibilities
Customer Service Leadership
  • Lead and support the Digital Banking team in delivering consistent, high-quality customer service across all digital banking channels.
  • Ensure customer inquiries, requests, and issues are handled professionally, efficiently, and in accordance with service standards.
  • Address escalated customer service issues and ensure timely resolution.
  • Promote a customer-first mindset while balancing service quality with operational expectations.

Service Level & Performance Management
  • Monitor team performance against established service level agreements (SLAs), response times, and quality standards.
  • Identify service trends, recurring customer issues, and opportunities for improvement.
  • Implement workflow, staffing, or process adjustments to improve service delivery.
  • Review service metrics and provide performance updates to leadership as needed.

Team Management & Development
  • Supervise, coach, and develop Digital Banking staff.
  • Set clear expectations for service behavior, productivity, and quality.
  • Support onboarding, training, and ongoing skill development.
  • Provide regular feedback and address performance issues promptly and constructively.

Issue Resolution & Escalation Management
  • Serve as a primary escalation point for complex or sensitive customer service matters, including payments and treasury management issues.
  • Coordinate with Operations, IT, Fraud, Risk, and vendors to resolve customer-impacting issues.
  • Ensure issues and escalations follow documented processes.
  • Maintain clear documentation of issues, resolutions, and follow-up actions.

Treasury Management & Payments Expertise
  • Serve as the Bank's subject matter expert for Treasury Management products, ACH origination and processing, domestic and international wire transfers, Real-Time Payments (RTP), FedNow, and Positive Pay fraud prevention services.
  • Maintain in-depth knowledge of NACHA Operating Rules, ACH risk management practices, and applicable payments regulations.
  • Provide guidance on commercial payment workflows, cash management services, and business and commercial online banking platforms.
  • Monitor emerging payment technologies, industry trends, fraud risks, and regulatory requirements affecting electronic payments, and recommend enhancements accordingly.

Customer Support & Training
  • Serve as a subject matter expert for Digital Banking and Treasury Management products.
  • Support business and treasury management customers with onboarding, implementation, training, and ongoing service needs.
  • Provide training and education to customers on treasury management solutions, including ACH, wire transfers, Positive Pay, remote deposit capture, and online banking administration.
  • Provide customer service and support in troubleshooting the Bank's online banking and treasury management systems, including but not limited to NACHA file uploads, file validation errors, exception processing, return items, ACH origination issues, ACH recalls, and proof of authorization requests.
  • Assist customers with domestic and international wire submissions, approvals, templates, and troubleshooting.
  • Assist in addressing account takeover incidents and other fraud-related concerns affecting customer accounts.
  • Work directly with commercial clients to resolve complex payment, fraud prevention, and online banking issues.
  • Partner with Operations, Deposit Operations, and Relationship Managers to deliver exceptional customer support and service.

Online Account Origination (OAO)
  • Manage and oversee the Bank's Online Account Origination (OAO) platform and related processes for consumer and business account opening.
  • Ensure a seamless, secure, and compliant digital account opening experience for consumers and businesses.
  • Monitor account opening workflows, fraud prevention tools, identity verification systems, and exception processing.
  • Partner with Compliance, BSA, Deposit Operations, and technology vendors to maintain regulatory compliance and operational effectiveness of digital onboarding platforms.
  • Review and recommend enhancements to digital onboarding processes to improve customer experience, account conversion rates, and operational efficiency.
  • Serve as the primary business owner and subject matter expert for online account opening systems, integrations, and reporting.
  • Coordinate implementation, testing, maintenance, and vendor management activities related to digital account origination platforms.
  • Develop procedures, provide training, and ensure staff are knowledgeable regarding digital account opening requirements and processes.

Leadership & Strategic Responsibilities
  • Lead the Digital Banking team and support the strategic growth of Digital Banking, Treasury Management, and Payment Solutions services.
  • Drive process improvements, operational efficiency, and risk mitigation initiatives across digital banking and payments operations.
  • Collaborate with third-party vendors to enhance digital banking capabilities and the overall customer experience.
  • Represent Digital Banking and Treasury Management in cross-functional strategic planning and product development initiatives.

Policies, Procedures & Quality Assurance
  • Ensure customer service, payments, and account opening procedures and workflows are followed consistently.
  • Assist in updating service procedures, scripts, and job aids related to digital banking, treasury management, and payments.
  • Conduct periodic quality reviews to ensure accuracy, consistency, and compliance.
  • Recommend enhancements to improve customer experience and reduce service friction.

Collaboration & Internal Coordination
  • Partner with internal teams to address service issues affecting customers.
  • Communicate customer trends, service risks, and recurring issues to leadership.
  • Support implementation of changes that impact digital banking, treasury management, and payments processes.
  • Participate in projects aimed at improving service delivery and customer satisfaction.

Other Duties
  • Perform additional duties as assigned by the SVP, Bank Operations.

Specifications and Requirements
Experience
  • Three (3) to five (5) years of experience in banking customer service, digital banking support, treasury management, or operations management.
  • Prior supervisory or people-management experience required.
  • Experience with ACH origination and processing, wire transfers, Real-Time Payments (RTP), FedNow, and Positive Pay strongly preferred.

Knowledge & Skills
  • Strong understanding of customer service principles within a financial services environment.
  • Experience managing service queues, escalations, and performance metrics.
  • Demonstrated ability to coach and develop staff.
  • Strong interpersonal, communication, and problem-solving skills.
  • Strong knowledge of the payments ecosystem, including ACH, domestic and international wires, RTP, FedNow, and Positive Pay, along with NACHA Operating Rules and ACH risk management practices.
  • Experience with business and commercial online banking platforms and treasury management products, with the ability to train customers and troubleshoot system and payment-related issues.
  • Experience with Online Account Origination (OAO) platforms and digital onboarding solutions, including deposit account opening, identity verification, fraud prevention, and customer onboarding workflows, preferred.

Education & Certifications
  • High School Diploma or equivalent required.
  • Bachelor's degree in Business, Finance, or a related field preferred.
  • Accredited ACH Professional (AAP) certification preferred. Candidates who do not currently hold an AAP certification must be willing to obtain the certification within 12 to 18 months of hire; the Bank will provide training resources, study materials, and testing support to assist the employee in achieving certification.

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