Wire Transfer Manager Jobs in Utah (NOW HIRING)

The Banking Manager II works Monday‑Friday at 335 E. St. George Blvd, Suite #103, St. George, UT. Under the direction of the Retail Banking Manager, the BM is responsible for establishing full relationships with clients, consistently creating a great customer experience, and meeting a broad range of banking needs. The role includes routine duties such as mentoring, training, and developing Customer Service Managers and banking associates.

• High School Diploma or equivalent; College Degree preferred.
• Minimum of five years’ banking and account‑opening experience.
• Basic computer and Microsoft Office Suite skills.
• Good risk‑based decision‑making skills and the ability to follow complex policies and procedures.

• Great work‑life balance with a Monday‑Friday schedule.
• Competitive pay and benefits, including medical, dental, and vision plans.
• 401(k) plan and match up to 5 percent in employee stock ownership program (eligibility requirements must be met).
• 12 paid bank holidays plus paid time off, including paid parental leave.
• Volunteer opportunities to make a difference in the communities where you work and live.
• Awards and recognition to celebrate you and your colleagues for living the bank’s values.

• Serves in a leadership role by developing and mentoring CSMs and banking associates, onboarding and training new team members, and communicating training opportunities or gaps to the Retail Banking Manager.
• Promotes, represents, and welcomes current and potential clients, employees, and vendors to the bank in a professional and inviting manner.
• Develops strong, value‑added relationships with current and prospective customers by engaging in conversations that uncover their financial needs and providing solutions to ensure they feel understood, informed, and confident.
• Manages a portfolio of High Value Relationships (HVRs) by providing regular outreach, consultation, and product recommendations to retain and grow assigned client and business portfolios.
• Leads and encourages a positive working environment, fostering the bank’s cultural beliefs.
• Performs routine, basic, and complex transactions and tasks, including:
  • Skill and mastery of banking systems to provide support, training, and resources to team members.
  • Provides approvals and overrides for transactions within established limits.
  • Collects and submits or approves information for outgoing wire transfers up to specified limits.
  • Completes required reports timely and accurately.
• Holds expert knowledge of the bank’s depository and consumer lending products, accounts, apps, and online services; promotes and refers other bank products/services by working closely with partners and converting opportunities to sales when appropriate.
• Actively develops, promotes, and leads awareness campaigns to strengthen customer relationships.
• Maintains comprehensive knowledge of banking regulations related to the role and completes required compliance and job‑specific training.
• Participates and conducts weekly team meetings, facilitating individual and group feedback/training sessions.

• Ensures quality, accuracy, reliability, friendliness, thoroughness, and timeliness of services to internal and external customers, maintaining a courteous and professional service attitude.
• Understands and adheres to bank policies and procedures.
• Exhibits professional workplace appearance and conduct.
• Keeps bank, customer, and employee information confidential.
• Participates in training and appropriate professional development.
• Reliably reports to work regularly and on time.
• Demonstrates technical ability to input and retrieve computerized information and possesses exceptional organizational skills.
• Communicates effectively in verbal and written form with clients and employees.
• Maintains integrity of highly confidential customer and bank information.
• Manages time pressures, stress, and multi‑tasking, which can vary by customer activity levels.

• Supervises a staff of four to eight employees, including banking associates and a Customer Service Manager.

• Work is performed largely in a pleasant office environment; requires prolonged sitting, standing, and mental and visual concentration for computer usage.
• Must be able to bend, turn, twist, lift and move up to 30 pounds of office supplies, equipment, and coin.
• Position is not telework eligible; all duties must be performed in the bank or office setting.
• Travel may be required between branches and to client meetings or training sessions.
• Attendance is an essential function of the job.