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Manager Technology Operations Jobs (NOW HIRING)

Manager, Technology Operations

Madison, WI ยท On-site

$116K - $146K/yr

Quartz Health Solutions is seeking a Manager, Technology Operations (Tech Ops) to lead a team responsible for the reliability, performance, and continuous improvement of core infrastructure services.

Manager, Technology Operations Job Location: 1375 Crossman Avenue, Sunnyvale, CA 94089 Duties: Defines goals, deliverables, and schedules for managing multiple medium- to high-complexity technology ...

Manager, Technology Operations

Bentonville, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Greenland, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Gravette, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Bella Vista, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Centerton, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Decatur, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Springdale, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Pea Ridge, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Elm Springs, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Anderson, MO ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Johnson, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Elkins, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Manager, Technology Operations

Farmington, AR ยท On-site

$80K - $155K/yr

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

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Manager Technology Operations information

See salary details

$31K

$63.5K

$118.5K

How much do manager technology operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for manager technology operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
More about Manager Technology Operations jobs
What cities are hiring for Manager Technology Operations jobs? Cities with the most Manager Technology Operations job openings:
What are the most commonly searched types of Technology Operations jobs? The most popular types of Technology Operations jobs are:
What states have the most Manager Technology Operations jobs? States with the most job openings for Manager Technology Operations jobs include:
Infographic showing various Manager Technology Operations job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Manager, Technology Operations

Manager, Technology Operations

Quartz

Madison, WI โ€ข On-site

$116K - $146K/yr

Full-time

Posted 21 days ago


Job description

Overview
Come find your spark at Quartz! Quartz Health Solutions is seeking a Manager, Technology Operations (Tech Ops) to lead a team responsible for the reliability, performance, and continuous improvement of core infrastructure services. This role will oversee systems administration, network operations, voice/telecommunications systems, and service management processes, ensuring stable, secure, and scalable technology operations that support critical services.
Key skills the Manager, Tech Ops will use on a regular basis:
  • Infrastructure and Operations leadership
  • ITIL practices
  • Networking and voice systems expertise
  • Incident problem management
  • Vendor management
  • Strategic thinking and execution
  • Communication skills and stakeholder engagement

Benefits:
  • Play a key role in driving operational excellence, modernizing infrastructure, and delivering a seamless technology experience for users
  • Starting salary is based on skills and experience: $116,800 - $146,000 plus robust benefits package

Responsibilities
  • Leadership
    • Selects, develops, mentors, and retains engaged and high-performing staff. Provides coaching, development opportunities, and performance management.
    • Fosters a culture of accountability, collaboration, and continuous improvement.
    • Manages relationships with vendors and managed service providers.
  • Operational Excellence and Service Delivery
    • Maintains oversight of teams responsible for the design, implementation, and support of systems administration, network engineering and administration, voice administration and unified communications, ITSM platforms and service desk processes.
    • Oversees the day-to-day infrastructure operations, ensuring high availability and performance.
    • Manages SLAs (Service Level Agreements), incident response, and service delivery metrics.
    • Leads major incident response and resolution efforts.
    • Promotes proactive monitoring, automation, and reliability improvements.
    • Oversees disaster recovery and business continuity planning.
  • Strategy and Innovation
    • Identifies and implements modern infrastructure solutions and automation opportunities.
    • Leads complex, highly-visible initiatives to improve scalability, security, and operational efficiency.
    • Facilitates collaboration across technical teams, business units, and leadership on complex operational issues.
    • Influences stakeholders and drives alignment on prioritization and investment on key initiatives.

Qualifications
  • Bachelor's degree in information technology, computer science, or related field with 5+ years of experience in IT infrastructure, technical support, systems administration, network engineering/administration, or voice administration
    • Or associate degree in information technology, computer science, or related field with 8+ years of experience in IT infrastructure, technical support, systems administration, network engineering/administration, or voice administration
    • Or high school equivalency with 11+ years of experience in IT infrastructure, technical support, systems administration, network engineering/administration, or voice administration
  • Experience leading technical teams and managing third-party vendors or service providers
  • Familiarity with Microsoft technology stack administration, including Windows OS, Microsoft 365, Azure AD, Outlook and related Office technologies
  • Working knowledge of network engineering and administration concepts, including Palo Alto and Cisco technologies
  • Working knowledge of voice administration platforms, including CCaaS (contact center as a service) solutions, Microsoft Teams Voice, VOIP, and contact center technologies
  • Understanding of healthcare technology environments and regulatory considerations
  • Expertise in IT service management processes and operational best practices
  • Ability to lead cross-functional teams and influence stakeholders
  • Strong analytical and problem-solving skills
  • Commitment to customer-centric service delivery
  • Ability to build relationships with internal and external vendors
  • ITIL foundation certification, or ability to obtain within 6 months of position start date
  • Relevant technical certifications (network, cloud, systems) or ability to obtain within 6-12 months of position start date

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.