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Manager Technology Operations Jobs in Iowa (NOW HIRING)

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

IT Director

Garner, IA · On-site

$180K/yr

Oversee IT service management (ITSM), asset management, and approximately 1,000 endpoints across six sites * Provide operational support for both IT and OT (operations technology), including robotics ...

Strong hands-on background in IT operations and system administration * Experience managing and leading IT teams * Excellent communication skills with both technical and non-technical stakeholders ...

Strong hands-on background in IT operations and system administration * Experience managing and leading IT teams * Excellent communication skills with both technical and non-technical stakeholders ...

Lead modernization and innovation of infrastructure and operations to enhance reliability, scalability, and productivity. Oversee IT service management (ITSM), including asset management, to deliver ...

Strong hands-on background in IT operations and system administration * Experience managing and leading IT teams * Excellent communication skills with both technical and non-technical stakeholders ...

Strong hands-on background in IT operations and system administration * Experience managing and leading IT teams * Excellent communication skills with both technical and non-technical stakeholders ...

Service Desk Leadership, Manufacturing Operations Support, Incident & Problem Management ... IT operations in complex environments • Experience with cloud platforms, infrastructure ...

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Manager Technology Operations information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do manager technology operations jobs pay per year?

As of Jul 30, 2026, the average yearly pay for manager technology operations in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Iowa? For Manager Technology Operations jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Manager Technology Operations jobs? Cities in Iowa with the most Manager Technology Operations job openings:

Business Technology & Operations Manager

Northwest Bank & Trust Company

Davenport, IA • On-site

Other

Retirement, PTO

Re-posted 19 days ago


Job description

The Business Technology & Operations Manager is a business-facing leadership role responsible for improving how work gets done across the organization. This position focuses on streamlining workflows, maximizing the effectiveness of existing business systems, and enabling smarter, more efficient operations through the practical use of technology in our small financial services business, Centennial Tax & Accounting and Tower Trust & Investment Company.


This is not an IT support or infrastructure role. Instead, this individual partners closely with leadership to identify inefficiencies, implement process and workflow improvements, and drive adoption of tools such as Microsoft 365, CRM platforms, and emerging technologies, including AI.


WHAT YOU'LL DO

  • Identify inefficiencies, bottlenecks, and opportunities to improve consistency
  • Lead cross-functional improvement efforts that simplify work and deliver measurable results
  • Optimize Microsoft 365, CRM platforms, and other business systems
  • Identify practical opportunities for workflow automation and responsible AI use
  • Partner with teams to identify needs, recommend solutions, and move ideas into action
  • Provide training and guidance that supports the adoption of improved tools and processes


WHAT YOU'LL BRING

The ideal candidate brings strong process improvement and problem-solving skills, experience with business systems and workflow automation, and the ability to turn business needs into practical solutions. You should be comfortable working across departments, helping others navigate change, and building trust as you introduce better ways of working. Experience in professional services, financial services, or another regulated environment is helpful.

  • Bachelor's degree in business, technology, information systems, or a related field
  • Five or more years of experience in operations, process improvement, business systems, workflow automation, or technology enablement
  • Strong working knowledge of Microsoft 365 and related productivity tools
  • Experience supporting change management, training, and cross-functional collaboration


WHY JOIN US

If you are energized by meaningful work, collaboration, and the chance to improve how a business operates, this role offers the opportunity to make a visible difference. You will support two businesses, work closely with leadership, and help shape smarter, more effective ways of working.


WHAT WE OFFER

  • A comprehensive benefits package
  • A retirement plan with a company match
  • Generous paid time off and holidays
  • Support for professional growth and development


ABOUT US

Northwest Investment Corp is the parent company of Tower Trust & Investment Company and Centennial Tax & Accounting, two locally rooted businesses with strong ties to the Quad Cities. We employ approximately 50 team members who value collaboration, practical problem-solving, and are ready to contribute across teams.