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Manager Technology Operations information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do manager technology operations jobs pay per year?

As of Jun 20, 2026, the average yearly pay for manager technology operations in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are popular job titles related to Manager Technology Operations jobs in Iowa? For Manager Technology Operations jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Iowa look for? The top searched job categories for Manager Technology Operations jobs in Iowa are:
What cities in Iowa are hiring for Manager Technology Operations jobs? Cities in Iowa with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

IT Operations Manager

Shive Hattery Group

Cedar Rapids, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
This is an on-site position in our Cedar Rapids, IA location
About the Role
Shive-Hattery is seeking an IT Operations Manager to lead enterprise-wide technology operations across our ~700-person, multi-discipline architecture and engineering firm. This role oversees Corporate IT functions including the Infrastructure, Cloud, and Service Desk and is accountable for ensuring our technology environment is reliable, secure, and aligned to support a professional services organization.
This role also plays a key part in ensuring IT operates consistently and effectively across a growing, multi-office organization. You will help strengthen how IT operates by improving clarity in processes, ownership, and service delivery across teams and offices. Reporting to the CIO, this role helps position IT as a trusted partner and enabler to the business, supporting teams across the firm in using technology to design what matters to make our world a better place.
What You'll Do
You'll own the performance and structure of IT operations while helping improve how work flows through the IT organization. This includes leading teams, strengthening service delivery, and establishing clarity in how responsibilities and decisions are handled across IT and the business.
More specifically, you will:
  • Lead and develop teams across the Infrastructure, Cloud, and Service Desk functions, driving accountability, performance, and continuous improvement in service delivery
  • Clarify ownership boundaries, handoffs, and escalation paths across IT teams and business stakeholders
  • Establish and enforce policies for IT security, compliance, and system performance
  • Work closely with technology leadership and CIO on strategic technology initiatives and operational priorities
  • Align technology capabilities with business needs, serving as a dependable partner to teams across the firm
  • Manage lifecycle planning, vendor relationships, and long-term sustainability of IT systems and budgets
  • Lead key initiatives including cloud migration of legacy systems, implementation of modern secure access capabilities such as ZTNA and SSE, and development of the firm's Azure environment as a foundational platform
  • Lead technology integration efforts for firm growth initiatives, including onboarding new offices and aligning acquired teams to firm standards
  • Introduce improvements in a thoughtful and sustainable way, balancing consistency with the strengths of the existing team

Requirements
What We're Looking For
Proven experience managing IT operations in a multi-site or distributed environment
  • Strong background in service delivery, infrastructure, and cloud platforms
  • Demonstrated ability to bring clarity and structure to environments with evolving processes or ownership models
  • Experience building and developing technical teams while driving accountability and performance
  • Experience improving team execution and delivering complex initiatives in environments focused on steady-state operations
  • Ability to translate business needs into practical, scalable IT solutions
  • Experience managing budgets and vendor relationships
  • Familiarity with IT governance, cybersecurity frameworks, and compliance programs such as CMMC, with the ability to support and operationalize compliance efforts
  • Familiarity with developer tooling and deployment pipelines, and curiosity about how AI capabilities are enabled at the infrastructure level
  • Strong organizational and leadership skills, with the ability to make decisions and drive alignment across teams
  • Strong judgment and ability to navigate ambiguity while driving progress and alignment

**Experience in architecture, engineering, or professional services is a plus, but not required**
Why Shive-Hattery
IT here is visible, connected to the business, and part of how we innovate. You'll work directly with the CIO and have a direct impact on how the firm's technology environment evolves. This is an opportunity to help shape how IT operates across the organization while supporting the firm's continued growth.
Benefit Highlights
  • Medical, Dental, Vision - 4 tiers of coverage
  • Voluntary Life Insurance - Employee, Spouse, and Child
  • Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity
  • FSA - Medical & Dependent Care
  • 8 Paid Holidays + PTO
  • Paid Parental Leave
  • 401K/Roth 401K with Company Match
  • Overtime Bonus
  • Profit Sharing Bonus
  • First Time License Bonus
  • Tuition Reimbursement & Licensure/Certification Financial Support
  • Professional Development Opportunities
  • Calm Meditation & Stress Relief Subscription
  • ...And Many More!

U.S. Citizen, U.S. Person, or Immigration Status Requirements:
  • At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Shive-Hattery and its partners will not accept unsolicited candidate submissions from a recruiter or staffing agency who is not operating under an executed recruiting or staffing services contract with Shive-Hattery. Please do not contact our employees directly in that regard or otherwise submit unsolicited candidate information in any form.
Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration

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